2011 GMC ACADIA tow

Black plate (88,1)GMC Acadia/Acadia Denali Owner Manual - 2011
10-88 Vehicle Care
Dinghy Towing
If the vehicle is front-wheel‐drive, it
can be dinghy towed from the front.
These vehicles may also be towed
by putting the front wheels on a
dolly. See“Dolly Towing” later in
this section.
If the vehicle is all‐wheel‐drive, it
can be dinghy towed from the front.
These vehicles can also be towed
by placing them on a platform
trailer with all four wheels off of the
ground. These vehicles cannot be
towed using a dolly. For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components. Re-install
the fuse to start the vehicle.
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle to be
towed, shift the transmission to
P (Park), and turn the ignition
to LOCK/OFF.
2. Secure the vehicle to the towing vehicle.
3. Set the parking brake.
4. Turn the ignition to ACC/ACCESSORY.
5. Shift the transmission to N (Neutral). 6. To prevent the battery from
draining while the vehicle is
being towed, remove the 15 amp
ECM fuse and the 50 amp
BATT1 fuse from the underhood
fuse block and store in a
safe location. See Engine
Compartment Fuse Block on
page 10‑33.
7. Release the parking brake.
Notice: If the vehicle is
towed without performing
each of the steps listed under
“Dinghy Towing,” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Notice: If 105 km/h (65 mph)
is exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle.

Black plate (89,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Vehicle Care 10-89
Once the destination is reached:
1. Set the parking brake.
2. Reinstall the fuses in theunderhood fuse block.
3. Shift the transmission to P (Park), turn the ignition to
LOCK/OFF and remove the
key from the ignition.
4. Disconnect the vehicle from the towing vehicle.
Notice: Do not tow a vehicle
with the front drive wheels on
the ground if one of the front tires
is a compact spare tire. Towing
with two different tire sizes on the
front of the vehicle can cause
severe damage to the
transmission.Dolly Towing
(All-Wheel‐Drive Vehicles)
All-wheel‐drive vehicles must not
be towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front.
Dolly Towing
(Front-Wheel‐ Drive
Vehicles Only)
To tow a front-wheel‐drive vehicle
from the front with two wheels on
the ground:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.
4. Clamp the steering wheel in a
straight-ahead position with a
clamping device designed for
towing.

Black plate (90,1)GMC Acadia/Acadia Denali Owner Manual - 2011
10-90 Vehicle Care
5. Remove the key from theignition.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Towing the Vehicle From
the Rear
Notice: Towing the vehicle from
the rear could damage it. Also,
repairs would not be covered by
the vehicle warranty. Never have
the vehicle towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Cleaning Exterior
Lamps/Lenses
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under “Washing
the Vehicle” later in this section.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from your
dealer.

Black plate (92,1)GMC Acadia/Acadia Denali Owner Manual - 2011
10-92 Vehicle Care
Washing the Vehicle
To preserve the vehicle's finish,
keep it clean by washing it often.
Do not wash the vehicle in
direct sunlight and use a car
washing soap.
Notice:Do not use cleaning
agents that are petroleum based
or that contain acid or abrasives,
as they can damage the paint,
metal, or plastic on the vehicle.
Approved cleaning products
can be obtained from your
dealer. Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it
would not be covered by the
warranty.
Rinse the vehicle well, before
washing and after, to remove
all cleaning agents completely.
If they are allowed to dry on the
surface, they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel
to avoid surface scratches and
water spotting.
High pressure car washes could
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of
power washers exceeding
8,274 kPa (1,200 psi) can
result in damage or removal
of paint and decals.
Notice:
Conveyor systems on
some automatic car washes could
damage the vehicle. There may
not be enough clearance for the
undercarriage. Check with the car
wash manager before using the
automatic car wash.
Weatherstrips
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. See Recommended Fluids
and Lubricants on page 11‑7.

Black plate (93,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Vehicle Care 10-93
Wheels and Trim—Aluminum
or Chrome
The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a
soft, clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft,
clean towel. A wax may then be
applied.
Notice: Chrome wheels and
other chrome trim may be
damaged if the vehicle is not
washed after driving on roads
that have been sprayed with
magnesium, calcium or sodium
chloride. These chlorides are
used on roads for conditions
such as ice and dust. Always
wash the chrome with soap and
water after exposure.
Notice: Do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, because
the surface could be damaged. The repairs would not be covered
by the vehicle warranty. Use only
approved cleaners on aluminum
or chrome-plated wheels.
Notice:
Never drive a vehicle that
has aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes, as this
could cause damage. The repairs
would not be covered by the
vehicle warranty.
Notice: Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic
car wash that uses silicone
carbide tire cleaning brushes.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean the rubber blades using
a lint‐free cloth or paper towel
soaked with windshield washer
fluid or a mild detergent. Wash
the windshield thoroughly when
cleaning the blades. Bugs, road
grime, sap, and a buildup of vehicle
wash/wax treatments may cause
wiper streaking. Replace the wiper
blades if they are worn or damaged.
Wipers can be damaged by:
.Extreme dusty conditions
.Sand and salt
.Heat and sun
.Snow and ice, without proper
removal

Black plate (96,1)GMC Acadia/Acadia Denali Owner Manual - 2011
10-96 Vehicle Care
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment to remove dust
and loose dirt. A canister vacuum
with rotating brushes in the nozzle
may only be used on floor carpet
and carpeted floor mats. For soils,
always try to remove them first with
plain water or club soda. Before
cleaning, gently remove as much of
the soil as possible using one of the
following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or club soda.
2. Remove excess moisture. 3. Start on the outside edge of the
soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process with plain water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. Test a
small hidden area for colorfastness
before using a commercial
upholstery cleaner or spot lifter.
If the locally cleaned area gives
any impression that a ring formation
may result, clean the entire surface.
A paper towel can be used to blot
excess moisture from the fabric or
carpet after the cleaning process.
Leather
Leather, and lighter colored leather
in particular, will need more frequent
cleaning to prevent the buildup of
dust, dirt, and colors transferred
from other items so that these do
not become permanent stains.
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can
be used. Your dealer has a GM
approved leather cleaner available
that provides superior cleaning
performance when used regularly
on finished automotive leathers.
Allow the leather to dry naturally.

Black plate (5,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Service and Maintenance 11-5
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.If the vehicle has a Tire Sealant
and Compressor Kit, check
the sealant expiration date
printed on the instruction label
of the kit. SeeTire Sealant and
Compressor Kit on page 10‑63.
.Underbody flushing service.
.Hood/Decklid/Liftgate/Liftglass
Support Gas Strut Service:
Visually inspect gas strut,
if equipped, for signs of wear,
cracks, or other damage.
Check the hold open ability
of the gas strut. Contact your
dealer if service is required. First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. See
Engine Air
Cleaner/Filter on page 10‑13.
.Automatic transmission fluid
change (severe service)
for vehicles mainly driven
in heavy city traffic in hot
weather, in hilly or mountainous
terrain, when frequently towing
a trailer, or used for taxi,
police, or delivery service.
See Automatic Transmission
Fluid on page 10‑13.
.All‐wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing
a trailer, or used for taxi, police,
or delivery service. During any
maintenance, if a power washer
is used to clean mud and dirt
from the underbody, care should
be taken to not directly spray
the transfer case output seals.
High pressure water can
overcome the seals and
contaminate the transfer case
fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.

Black plate (9,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Customer Information 13-9
Coverage
Services are provided up to
5 years/160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a
part of the New Vehicle Limited
Warranty. GMC and General Motors
of Canada Limited reserve the right
to make any changes or discontinue
the Roadside Assistance program
at any time without notification.
GMC and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this
service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was
in a crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the
most direct route or the most
scenic route. Additional travel
information is also available.
Allow three weeks for delivery.
.Trip Interruption Benefits
and Assistance: If your
trip is interrupted due to
a warranty failure, incidental
expenses may be reimbursed
during the 5 years/(160 000 km)
100,000 miles Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.