2011 GMC ACADIA tow

Black plate (10,1)GMC Acadia/Acadia Denali Owner Manual - 2011
13-10 Customer Information
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel Delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
.Trip Interruption Benefits
and Assistance: Must be
over 250 kilometres from
where your trip was started
to qualify. General Motors
of Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may
give permission to get local
emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are
the owner responsibility.
Roadside Assistance
Program (Mexico)
Roadside Assistance is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Assistance, please
see the brochure provided with
your new vehicle or visit our
website at: www.gmc.com.mx.
Navigate the site and click on
“Asistencia en el Camino.” E-mail
correspondence should be
sent to: [email protected].
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0801
United States
1-866-466-8902
Canada
1-800-268-6800

Black plate (14,1)GMC Acadia/Acadia Denali Owner Manual - 2011
13-14 Customer Information
Insuring The Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage.
There are significant differences
in the quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
the vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage
is not available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
or
Roadside Assistance Program
(Mexico) on page 13‑10. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see
What Will You See After an Airbag
Inflates? on page 3‑39.

Black plate (15,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Customer Information 13-15
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company mayinitially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist
on Genuine GM parts. Remember,
if the vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on that
insurance company's collision
policy repair limits, as you have
no contractual limits with that
company. In such cases, you can
have control of the repair and parts
choices as long as the cost stays
within reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.

Black plate (4,1)GMC Acadia/Acadia Denali Owner Manual - 2011
i-4 INDEX
Driver InformationCenter (DIC) . . . . . . . . . . . 5-25, 5-30
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-47
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . 9-8
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-12
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-7
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 1-22
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . 7-39
DVD/CD Player . . . . . . . . . . . . . . . . 7-16E
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-56
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-33
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-32
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
Overload . . . . . . . . . . . . . . . . . . . 10-32
Engine Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-15
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-22 Engine (cont.)
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-39
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Overheated Protection
Operating Mode . . . . . . . . . . . 10-22
Overheating . . . . . . . . . . . . . . . . 10-19
Power Messages . . . . . . . . . . . . . 5-41
Pressure Light . . . . . . . . . . . . . . . . 5-23
Running While Parked . . . . . . . . 9-24
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-19
Engine Oil Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-54
Event Data Recorders . . . . . . . . 13-18
Extender, Safety Belt . . . . . . . . . . 3-31
Exterior Lamp Controls . . . . . . . . . 6-1

Black plate (5,1)GMC Acadia/Acadia Denali Owner Manual - 2011
INDEX i-5
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Filter, Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-61 Changing . . . . . . . . . . . . . . . . . . . 10-71
Floor Console Storage . . . . . . . . . . 4-2
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-98
Fluid Automatic Transmission . . . . 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-25
Power Steering . . . . . . . . . . . . . 10-22
Washer . . . . . . . . . . . . . . . . . . . . . 10-23
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-4
Folding Mirrors . . . . . . . . . . . . . . . . 2-17
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-9 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Additives . . . . . . . . . . . . . . . . . . . . . 9-43
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-46
Filling the Tank . . . . . . . . . . . . . . . 9-44
Fuels in Foreign Countries . . . . 9-43
Gasoline Specifications . . . . . . . 9-42
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Recommended . . . . . . . . . . . . . . . 9-42
Requirements, California . . . . . 9-43
System Messages . . . . . . . . . . . . 5-41
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-33
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-32
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
G
Garage Door Opener . . . . . . . . . . 5-55Programming . . . . . . . . . . . . . . . . . 5-55
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-42
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-13
Speedometer . . . . . . . . . . . . . . . . . 5-13
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-14
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-11
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-8

Black plate (7,1)GMC Acadia/Acadia Denali Owner Manual - 2011
INDEX i-7
L
Labeling, Tire Sidewall . . . . . . . . 10-39
Lamp Messages . . . . . . . . . . . . . . . 5-41
LampsCourtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-31
Malfunction Indicator . . . . . . . . . 5-18
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lap-Shoulder Belt . . . . . . . . . . . . . 3-25
LATCH System
Replacing Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-64
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-57
Liftgate Carbon Monoxide . . . . . . . . . . . . . 2-10 Lighting
Delayed Entry . . . . . . . . . . . . . . . . . 6-6
Delayed Exit . . . . . . . . . . . . . . . . . . . 6-7
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Parade Dimming . . . . . . . . . . . . . . . 6-7
Lights
Airbag Readiness . . . . . . . . . . . . . 5-15
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-21
Brake System Warning . . . . . . . 5-20
Charging System . . . . . . . . . . . . . 5-17
Cruise Control . . . . . . . . . . . . . . . . 5-24
Engine Coolant
Temperature Warning . . . . . . . 5-22
Engine Oil Pressure . . . . . . . . . . 5-23
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Front Fog Lamps . . . . . . . . . . . . . 5-24
High-Beam On . . . . . . . . . . . . . . . . 5-24 Lights (cont.)
High/Low Beam Changer . . . . . . 6-2
Safety Belt Reminders . . . . . . . . 5-15
Security . . . . . . . . . . . . . . . . . . . . . . 5-24
StabiliTrak
®Indicator . . . . . . . . . 5-22
Tire Pressure . . . . . . . . . . . . . . . . . 5-23
Tow/Haul Mode . . . . . . . . . . . . . . . 5-22
Locks Automatic Door . . . . . . . . . . . . . . . . 2-9
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Lower Anchors and Tethers for Children
(LATCH System) . . . . . . . . . . . . . 3-57
Lumbar Adjustment . . . . . . . . . . . . . 3-6 Front Seats . . . . . . . . . . . . . . . . . . . . 3-6

Black plate (10,1)GMC Acadia/Acadia Denali Owner Manual - 2011
i-10 INDEX
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
CD/DVD Player . . . . . . . . . . . . . . . 7-16
Reception . . . . . . . . . . . . . . . . . . . . 7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Audio Controller (RAC) . . . . . . . . . . . . . 7-50
Rear Climate Control System . . . . . . . . . . . . . . . . . 8-10, 8-11
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-48
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-39
Rear Seat Audio (RSA) . . . . . . . 7-48
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10 Rear Vision Camera (RVC) . . . . 9-37
Rear Window Washer/Wiper . . . . 5-6
Rearview Mirrors . . . . . . . . . . . . . . 2-19
Automatic Dimming . . . . . . . . . . . 2-19
Reclining Seatbacks . . . . . . . . . . . . 3-7
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-42
Records Maintenance . . . . . . . . . . . . . . . . .11-10
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-87
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-8
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-31
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-48
Maintenance . . . . . . . . . . . . . . . . . . 11-9 Replacing Airbag System . . . . . . 3-48
Replacing LATCH System
Parts After a Crash . . . . . . . . . . . 3-64
Replacing Safety Belt System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Reporting Safety Defects
Canadian Government . . . . . . 13-17
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-55
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-21
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-42
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-7
Roadside Assistance Program . . . . . . . . . . . . . . . 13-8, 13-10
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-22

Black plate (13,1)GMC Acadia/Acadia Denali Owner Manual - 2011
INDEX i-13
Tires (cont.)Pressure Light . . . . . . . . . . . . . . . . 5-23
Pressure Monitor System . . . 10-47
Rotation . . . . . . . . . . . . . . . . . . . . 10-52
Sealant and
Compressor Kit . . . . . . . . . . . 10-63
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-70
Secondary Latch System . . . 10-80
Sidewall Labeling . . . . . . . . . . . 10-39
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-42
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-57
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-59
Wheel Replacement . . . . . . . . 10-59
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-53 Tow/Haul Mode . . . . . . . . . . . . . . . . 9-28
Tow/Haul Mode Light . . . . . . . . . . 5-22
Towing
Driving Characteristics . . . . . . . . 9-47
Equipment . . . . . . . . . . . . . . . . . . . . 9-54
General Information . . . . . . . . . . 9-46
Recreational Vehicle . . . . . . . . 10-87
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-87
Trailer Towing . . . . . . . . . . . . . . . . . 9-52
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-25
Fluid, Automatic . . . . . . . . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4U
Ultrasonic Parking Assist . . . . . . 9-35
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-57
Universal Remote System . . . . . 5-55 Operation . . . . . . . . . . . . . . . . . . . . . 5-59
Programming . . . . . . . . . . . . . . . . . 5-55
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-12
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Personalization . . . . . . . . . . . . . . . 5-47
Reminder Messages . . . . . . . . . . 5-46
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Speed Messages . . . . . . . . . . . . . 5-46
Towing . . . . . . . . . . . . . . . . . . . . . . 10-87