2011 GMC ACADIA ECO mode

Black plate (20,1)GMC Acadia/Acadia Denali Owner Manual - 2011
9-20 Driving and Operating
To prevent gear damage, this
system also prevents cranking
if the engine is already running.
Engine cranking can be stopped
by turning the ignition switch
to the ACC/ACCESSORY or
LOCK/OFF position.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start
after 5‐10 seconds, especially in
very cold weather (below 0°F or
−18°C), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the
way to the floor and holding it
there as you hold the key in
START for up to a maximum
of 15 seconds. Wait at least 15 seconds between each try,
to allow the cranking motor to
cool down. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again,
repeat these steps. This clears
the extra gasoline from the
engine. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the
oil warms up and lubricates
all moving parts.
Notice: The engine is designed
to work with the electronics in
the vehicle. If you add electrical
parts or accessories, you could
change the way the engine
operates. Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.Engine Heater
The engine coolant heater
can provide easier starting
and better fuel economy during
engine warm-up in cold weather
conditions at or below 0°F (−18°C).
Vehicles with an engine coolant
heater should be plugged in at
least four hours before starting.
Some models may have an internal
thermostat in the cord which will
prevent engine coolant heater
operation at temperatures above
0°F (−18°C).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
located on the driver side of the
engine compartment. It is routed
around the windshield washer
fluid reservoir.
3. Plug the cord into a normal, grounded 110-volt AC outlet.

Black plate (27,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Driving and Operating 9-27
This is normal and is due to
the torque converter designed
to improve fuel economy and
performance. Use the brake to
hold the vehicle on a hill. Do not
use the accelerator pedal.
L (Low):This position gives
you access to gear ranges. This
provides more engine braking but
lower fuel economy than D (Drive).
You can use it on very steep hills,
or in deep snow or mud.
Manual Mode
Electronic Range
Select (ERS) Mode
ERS mode allows you to choose
the top-gear limit of the transmission
and the vehicle's speed while
driving down hill or towing a trailer.
The vehicle has an electronic
shift position indicator within the
instrument panel cluster. When
using the ERS Mode a number will
display next to the L, indicating the
current gear that has been selected. To use this feature:
1. Move the shift lever to L (Low).
2. Press the plus/minus button
located on the shift lever, to
increase or decrease the gear
range available.
When you shift from D (Drive) to
L (Low), the transmission will shift to
a pre-determined lower gear range.
The highest gear available for this
pre-determined range is displayed
next to the L in the DIC. See Driver
Information Center (DIC) (With DIC
Buttons) on page 5‑25 orDriver
Information Center (DIC) (Without
DIC Buttons) on page 5‑30 for more
information. The number displayed
in the DIC is the highest gear that
the transmission will be allowed
to operate in. This means that
all gears below that number are
available. For example, when
4 (Fourth) is shown next to the L,
1 (First) through 4 (Fourth) gears are
automatically shifted by the vehicle. The transmission will not shift into
5 (Fifth) until the + (Plus) button is
used or you shift back into D (Drive).
While in L (Low), the transmission
will prevent shifting to a lower gear
range if the engine speed is too
high. You have a brief period of
time to slow the vehicle. If vehicle
speed is not reduced within the time
allowed, the lower gear range shift
will not be completed. You must
further slow the vehicle, then press
the
−(Minus) button to the desired
lower gear range.
Automatic Engine Grade braking
is not available when the ERS is
active. It is available in D (Drive) for
both normal and Tow/Haul mode.
While using the ERS, cruise control
and the tow/haul mode can be used.
See Tow/Haul Mode following.

Black plate (32,1)GMC Acadia/Acadia Denali Owner Manual - 2011
9-32 Driving and Operating
When the traction control system
is turned off, the appropriate
TRACTION CONTROL OFF
message will be displayed on
the DIC. The vehicle will still
have brake-traction control when
traction control is off, but will not
be able to use the engine speed
management system. See“Traction
Control Operation” following for
more information.
When the traction control system
has been turned off, system noises
may be heard and felt as a result of
the brake-traction control working.
It is recommended to leave the
system on for normal driving
conditions, but it may be necessary
to turn the system off if the vehicle
is stuck in sand, mud, ice or snow,
and you want to “rock”the vehicle
to attempt to free it. It may also be
necessary to turn off the system
when driving in extreme off-road
conditions where high wheel spin
is required. See If the Vehicle is
Stuck on page 9‑11.Traction Control Operation
The traction control system is part
of the StabiliTrak system. Traction
control limits wheel spin by reducing
engine power to the wheels (engine
speed management) and by
applying the brakes as necessary.
The traction control system is
enabled automatically when the
vehicle is started. It will activate
and the StabiliTrak light will flash
if it senses that any of the wheels
are spinning or beginning to lose
traction while driving. If traction
control is turned off, only the
brake-traction control portion
of traction control will work.
The engine speed management
will be disabled. In this mode,
engine power is not reduced
automatically and the driven
wheels can spin more freely.
This can cause the brake-traction
control to activate constantly. Notice:
If the wheel(s) of one axle
is allowed to spin excessively
while the StabiliTrak®, ABS, brake
warning lights, and any relevant
DIC messages are displayed, the
transfer case could be damaged.
The repairs would not be covered
by the vehicle warranty. Reduce
engine power and do not spin
the wheel(s) excessively while
these lights and messages are
displayed.
The traction control system may
activate on dry or rough roads
or under conditions such as
heavy acceleration while turning or
abrupt upshifts/downshifts of the
transmission. When this happens,
a reduction in acceleration may be
noticed, or a noise or vibration may
be heard. This is normal.

Black plate (49,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Driving and Operating 9-49
Towing with a Stability Control
System
When towing, the sound of the
stability control system might be
heard. The system is reacting to the
vehicle movement caused by the
trailer, which mainly occurs during
cornering. This is normal when
towing heavier trailers.
Tow/Haul Mode
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. The purpose of the Tow/Haul
mode is to:
.Reduce the frequency and
improve the predictability of
transmission shifts.
.Provide the same solid shift feel
as when the vehicle is unloaded.
.Improve control of vehicle speed
while requiring less throttle pedal
activity.
.Increase the charging system
voltage to assist in recharging
a battery installed in a trailer.
Press this button located on the
console to turn on and turn off the
Tow/Haul mode. SeeTow/Haul
Mode on page 9‑28.
The Tow/Haul light on the
instrument panel comes on to
indicate that Tow/Haul mode
has been selected.
Tow/Haul may be turned off by
pressing the button again, at
which time the indicator light on
the instrument panel will turn off.
The vehicle will automatically turn
off Tow/Haul every time it is started. Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle's Gross
Combined Weight Rating (GCWR).
See
Trailer Towing on page 9‑52.
Tow/Haul is most useful when
pulling a heavy trailer or a large
or heavy load under the following
driving conditions:.Travelling through rolling terrain.
.Travelling in stop and go traffic.
.Travelling in busy parking lots
where improved low speed
control of the vehicle is desired.
Operating the vehicle in Tow/Haul
when lightly loaded or with no trailer
will not cause damage but there is
no benefit. Such a selection when
unloaded may result in unpleasant
engine and transmission driving
characteristics and reduced fuel
economy.

Black plate (56,1)GMC Acadia/Acadia Denali Owner Manual - 2011
9-56 Driving and Operating
*The fuse for this circuit is installed
in the underhood electrical center,
but the wires are not connected.
They should be connected by your
dealer or a qualified service center.
If the back-up lamp circuit is not
functional, contact your dealer.
If a remote (non-vehicle) battery is
being charged, press the Tow/Haul
mode switch located on the center
console near the climate controls.
This will boost the vehicle system
voltage and properly charge the
battery. If the trailer is too light
for Tow/Haul mode, turn on the
headlamps (Non‐HID only) as a
second way to boost the vehicle
system and charge the battery.Electric Trailer Brake Control
Wiring Provisions
These wiring provisions for an
electric trailer brake controller
are included with the vehicle as
part of the trailer wiring package.
The instrument panel contains
blunt cut wires behind the steering
column for the electric trailer brake
controller. The harness contains
the following wires:
.Red/Black: Power Supply
.White: Brake Switch Signal
.Gray: Illumination
.Dark Blue: Trailer Brake Signal
.Black: Ground
The electric trailer brake controller
should be installed by your dealer
or a qualified service center.
Conversions and
Add-Ons
Add-On Electrical
Equipment
Notice: Do not add anything
electrical to the vehicle unless
you check with your dealer first.
Some electrical equipment can
damage the vehicle and the
damage would not be covered
by the vehicle's warranty. Some
add-on electrical equipment can
keep other components from
working as they should.
Add-on equipment can drain the
vehicle's 12‐volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3‑45 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3‑46.

Black plate (50,1)GMC Acadia/Acadia Denali Owner Manual - 2011
10-50 Vehicle Care
.Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. SeeBuying
New Tires on page 10‑54.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
tires or replacing one or more of the
TPMS sensors. The TPMS sensor
matching process should also be
performed after replacing a spare
tire with a road tire containing the
TPMS sensor. The malfunction
light and the DIC message should
go off at the next ignition cycle.
The sensors are matched to the
tire/wheel positions, using a TPMS
relearn tool, in the following order:
driver side front tire, passenger side
front tire, passenger side rear tire,
and driver side rear. See your
dealer for service or to purchase
a relearn tool. There are two minutes to match
the first tire/wheel position, and
five minutes overall to match all
four tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with
the engine off.
3. Press the Remote Keyless Entry (RKE) transmitter's LOCK
and UNLOCK buttons at the
same time for approximately
five seconds. The horn sounds
twice to signal the receiver
is in relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.

Black plate (4,1)GMC Acadia/Acadia Denali Owner Manual - 2011
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have
all necessary information.
They are interested in your
continual satisfaction.STEP TWO
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑6 for more
information.

Black plate (14,1)GMC Acadia/Acadia Denali Owner Manual - 2011
13-14 Customer Information
Insuring The Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage.
There are significant differences
in the quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
the vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage
is not available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
or
Roadside Assistance Program
(Mexico) on page 13‑10. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see
What Will You See After an Airbag
Inflates? on page 3‑39.