2011 FORD SUPER DUTY phone

Notice to owners of pickup trucks and utility type vehicles
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Guide carefully.
Your vehicle is not a passenger car. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of vehicle
control, vehicle rollover, personal injury or death.
Using your vehicle with a snowplow
For more information and guidelines for using your vehicle with a
snowplow, refer to theDrivingchapter.
Using your vehicle as an ambulance
If your light truck is equipped with the Ford Ambulance Preparation
Package, it may be utilized as an ambulance. Ford urges ambulance
manufacturers to follow the recommendations of theFord Incomplete
Vehicle Manual, Ford Truck Body Builder’s Layout Bookand the
Qualified Vehicle Modifiers (QVM) Guidelinesas well as pertinent
supplements. For additional information, please contact the Truck Body
Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and
then by selecting “Contact Us” or by phone at 1–877–840–4338.
Use of your Ford light truck as an ambulance, without the Ford
Ambulance Preparation Package voids the Ford New Vehicle Limited
Warranty and may void the Emissions Warranties. In addition, ambulance
usage without the preparation package could cause high underbody
temperatures, overpressurized fuel and a risk of spraying fuel which
could lead to fires.
If your vehicle is equipped with the Ford Ambulance Preparation
Package, it will be indicated on the Safety Compliance Certification
Label. The label is located on the driver’s side door pillar or on the rear
edge of the driver’s door. You can determine whether the ambulance
manufacturer followed Ford’s recommendations by directly contacting
that manufacturer. Ford Ambulance Preparation Package is only available
on certain Diesel engine equipped vehicles.
Using your vehicle as a stationary power source (PTO)
Refer to theDrivingchapter for more information and guidelines for
operating a vehicle equipped with an aftermarket power take-off system.
Introduction
7
2011 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
Introduction
9
2011 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

Vehicle Modification Data Recording
Some aftermarket products may cause severe engine and/or transmission
damage; refer to theWhat is not coveredsection inThe new vehicle
limited warranty for your vehiclechapter of your vehicle’sWarranty
Guidefor more information. Some vehicles are equipped with
Powertrain Control Systems that can detect and store information about
vehicle modifications that, for example, increase horsepower and torque
output; this information cannot be erased and will stay in the system’s
memory even if the modification is removed. When a dealer or repair
facility works on your vehicle, it may be necessary for them to access the
information in the Powertrain Control System. This information will likely
identify if any unauthorized modifications have been made to the system,
which may be used to determine if the warranty has been violated and if
repairs will be covered by warranty.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
Introduction
10
2011 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

2.(Phone):If your vehicle is
equipped with SYNC, press to
access SYNC PHONE features. For
further information, please refer to yourSYNCsupplement.
If your vehicle is not equipped with SYNC, the display will read NO
PHONE.
3.MENU:Press MENU repeatedly
to access to the following settings:
Setting the clock:Press MENU until SET HOUR or SET MINUTES is
displayed. Use
//SEEK, SEEKto adjust the
hours/minutes.
SATELLITE RADIO MENU (if equipped):Press MENU when satellite
radio mode is active to access. Press OK to enter into the satellite radio
menu. Press
/to cycle through the following options:
•CATEGORY:Press OK to enter category mode. Press
/to
scroll through the list of available SIRIUSchannel Categories (Pop,
Rock, News, etc.) Press OK when the desired category appears in the
display. After a category is selected, press SEEK to search for that
specific category of channels only (i.e. ROCK). You may also select
CATEGORY ALL to seek all available SIRIUScategories and channels.
Press OK to close and return to the main menu.
•SAVE SONG:Press OK to save the currently playing song title in the
system’s memory. (If you try to save something other than a song,
CANT SAVE will appear in the display.) When the chosen song is
playing on any satellite radio channel, the system will alert you with
an audible prompt. Press OK while SONG ALERT is in the display and
the system will take you to the channel playing the desired song. You
can save up to 20 song titles. If you attempt to save a song when the
system is full, the display will read REPLACE SONG? Press OK to
access the saved songs and press
/to cycle through the saved
songs. When the song appears in the display that you would like to
replace, press OK. SONG REPLACED will appear in the display.
Entertainment Systems
63
2011 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

Auxiliary input jack (if equipped)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
Your vehicle may be equipped with
an auxiliary input jack (AIJ). The
auxiliary input jack, located on the
instrument panel below the power
point, provides a way to connect
your portable music player to the
in-vehicle audio system. This allows
the audio from a portable music
player to be played through the
vehicle speakers with high fidelity.
To achieve optimal performance,
please observe the following instructions when attaching your portable
music device to the audio system.
If your vehicle is equipped with a navigation system, refer to the
Auxiliary input jacksection in theAudio Featureschapter of your
Navigation Systemsupplement.
Required equipment:
1. Any portable music player designed to be used with headphones
2. An audio extension cable with stereo male 1/8 in. (3.5 mm)
connectors at each end
To play your portable music player using the auxiliary input jack:
1. Begin with the vehicle parked and the radio turned off.
2. Ensure that the battery in your portable music player is new or fully
charged and that the device is turned off.
3. Attach one end of the audio extension cable to the headphone output
of your player and the other end of the audio extension cable to the AIJ
in your vehicle.
Entertainment Systems
69
2011 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

4. Turn the radio on, using either a tuned FM station or a CD loaded into
the system. Adjust the volume to a comfortable listening level.
5. Turn the portable music player on and adjust the volume to 1/2 the
volume.
6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or
SYNC LINE IN appears in the display.
You should hear audio from your portable music player although it may
be low.
7. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between the
AUX and FM or CD controls.
Troubleshooting:
1. Do not connect the audio input jack to a line level output. Line level
outputs are intended for connection to a home stereo and are not
compatible with the AIJ. The AIJ will only work correctly with devices
that have a headphone output with a volume control.
2. Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio in your audio
system as this will cause distortion and will reduce sound quality. Many
portable music players have different output levels, so not all players
should be set at the same levels. Some players will sound best at full
volume and others will need to be set at a lower volume.
3. If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persist, replace or
recharge the batteries in the portable music player.
4. The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
5. For safety reasons, connecting or adjusting the settings on your
portable music player should not be attempted while the vehicle is
moving. Also, the portable music player should be stored in a secure
location, such as the center console or the glove box, when the vehicle is
in motion. The audio extension cable must be long enough to allow the
portable music player to be safely stored while the vehicle is in motion.
Entertainment Systems
70
2011 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

Radio Display Condition Action Required
NO TEXT Category information
not available.Category information
not available at this
time on this channel.
The system is working
properly.
NO SIGNAL Loss of signal from
the SIRIUSsatellite
or SIRIUStower to
the vehicle antenna.You are in a location
that is blocking the
SIRIUSsignal (i.e.,
tunnel, under an
overpass, dense foliage,
etc). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSsatellite
radio.Call SIRIUSat
1–888–539–7474 to
re-activate or resolve
subscription issues.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC(IF EQUIPPED)
Your vehicle may be equipped with SYNC, a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to theSYNCsupplement or to the
SYNCsection in theNavigation Systemsupplement (if equipped).
Entertainment Systems
77
2011 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

STEERING WHEEL CONTROLS (IF EQUIPPED)
Audio control features
MEDIA:Press repeatedly to scroll
through available audio modes.
SEEK:Press to select
the previous/next radio station
preset or CD track (if equipped).
Press and hold to select the
previous/next radio station
frequency or to reverse/forward a
CD.
+ VOL – (Volume):Press to
increase or decrease the volume.
Navigation system hands free
control features (if equipped)
Press and hold VOICE briefly until
the voice
icon appears on the
navigation display to use the voice
command feature.
Press VOICE to complete a voice
command.
For further information on the
Navigation system, refer to the
Navigation Systemsupplement.
SYNCsystem hands free
control feature (if equipped)
Press VOICE briefly until the
voice
icon appears on the display
to use the voice command feature.
You will hear a tone and LISTENING
will appear in the radio display.
Press and hold VOICE to exit voice
command.
Press
to activate phone mode or
answer a phone call. Press and hold
to end call or exit phone mode.
VOLS
EEK
M
E
D
IA
+
Driver Controls
111
2011 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)