2011 FORD SUPER DUTY service

When the engine control module detects that the DPF is nearly full of
particulates and that the vehicle is not being operated in a manner to
allow effective automatic cleaning, the message center will display
several messages guiding the vehicle operator to drive to clean the DPF.
If the vehicle is operated in a manner to allow effective automatic
cleaning, the message center will display CLEANING EXHAUST FILTER,
which is the normal regeneration process. SeeMessage centerin the
Instrument Clusterchapter of theOwner Guidefor more information.
Filter service/maintenance
Over time a slight amount of ash will build up in the DPF which is not
removed during the regeneration process. The DPF may need to be
removed for ash cleaning at approximately 120,000 miles (193,000 km)
or greater (actual mileage can vary greatly depending upon
engine/vehicle operating conditions) and replaced with a new or
remanufactured (ash cleaned) part. The filter may need to be replaced
at approximately 250,000 miles (400,000 km) depending upon
engine/vehicle operating conditions. In both cases the engine control
system will set a service light
to inform you to bring the vehicle to
the dealer for service.
If there are any issues with the oxidation catalyst/DPF system a service
light
orwill be set by the engine control system to inform
you to bring the vehicle into a dealership for service.
Resonator/Tailpipe assembly maintenance
The diesel resonator tail-pipe assembly is a uniquely functioning device
that accompanies the Oxidation Catalyst/DPF assembly. The assembly
serves multiple functions. First it serves as an acoustic device to
attenuate exhaust noise. Second it provides an exit path for the exhaust
from the vehicle. It also is designed to help control the temperature of
the exhaust during DPF regeneration events. The visible holes in each
leg of the twin tip and the holes under the shield just inboard of the
right rear tire(s) are functional. The holes need to be kept clear of
mud/debris or foreign material to maintain proper function of the
exhaust system. Clean and remove debris or foreign material if present
as needed. Spraying with a hose during regular washing of vehicle should
help keep holes clean and clear of debris or foreign material.
Note:Additions of aftermarket devices or modifications to the exhaust
system can reduce the effectiveness of the exhaust system as well as cause
damage to the exhaust system and/or engine. These actions may also affect
the vehicle’s warranty. See theWarranty Guidefor more information.
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Tampering with noise control system prohibited
Federal law prohibits the following acts or the causing thereof: (1) The
removal or rendering inoperative by any person other than for purposes
of maintenance, repair or replacement of any device or element of design
incorporated into any new vehicle for the purpose of noise control prior
to its sale or delivery to the ultimate purchaser or while it is in use, or
(2) the use of the vehicle after such device or element of design has
been removed or rendered inoperative by any person.
Among those acts which the U.S. Environmental Protection Agency may
presume to constitute tampering are the acts listed below:
•Removal of hood blanket, fender apron absorbers, fender apron
barriers, underbody noise shields or acoustically absorptive material.
•Tampering or rendering inoperative the engine speed governor, so as
to allow engine speed to exceed manufacturer’s specifications.
The complexity of the diesel engine makes it so the owner is discouraged
from attempting to perform maintenance other than the services
described in this supplement.
If you experience difficult starting, rough idling, excessive exhaust
smoke, a decrease in engine performance or excess fuel consumption,
perform the following checks:
•a plugged or disconnected air inlet system or engine air filter element.
•water in the fuel filter/water separator.
•a clogged fuel filter.
•contaminated fuel.
•air in the fuel system, due to loose connections.
•an open or pinched sensor hose.
•check engine oil level.
•wrong fuel or oil viscosity for climactic conditions.
If these checks do not help you correct the engine performance problem
you are experiencing, consult an authorized dealer.
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GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your vehicle.
Carefully following this schedule helps protect against major repair
expenses resulting from neglect or inadequate maintenance and may also
help to increase the value of your vehicle when you sell or trade it.
It is your responsibility to see that all scheduled maintenance is performed
and that the materials used meet Ford engineering specifications. Failure
to perform scheduled maintenance in this guide will invalidate warranty
coverage on parts affected by the lack of maintenance. Be sure receipts for
completed maintenance are kept with the vehicle and confirmation of the
work performed is always recorded in this guide.
Your Ford dealer has factory-trained technicians who can perform the
required maintenance using genuine Ford parts. They are committed to
meeting your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is imperative
that scheduled maintenance be completed at the designated intervals.
For your convenience, your vehicle is equipped with a message center
which determines the proper oil change service interval. You should
perform the engine oil change as indicated by the instrument cluster
message center. The message center will display ENGINE OIL CHANGE
SOON or OIL CHANGE REQUIRED to indicate when an oil change is
needed. The engine oil change service needs to be completed within two
weeks or 500 miles (800 km) after the OIL CHANGE REQUIRED
message is displayed. Your oil change service interval can be up to one
year or 10,000 miles (16,000 km) depending on operating conditions.
Reset your Intelligent Oil Life Monitor™ after each engine oil and filter
change; refer to theInstrument Clusterchapter of the owner guide.
If your message center is prematurely reset or becomes inoperative, you
should perform the oil change interval at six months, 5,000 miles
(8,000 km) or 200 hours from your last oil change.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your Ford dealership to properly diagnose and
repair your vehicle.
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Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Non Ford-approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oils, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic of
the chemical compound and may not necessarily demonstrate that a fluid
needs to be changed. Oils and fluids identified in this guide should be
changed at the specified interval or in conjunction with a repair. Flushing
is a viable way to change fluid for many vehicle sub-systems during
scheduled maintenance and should only be done using the same fluid
required to finish the maintenance procedure, or a Ford-approved
flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your Ford dealership
for all your vehicle’s needs.
Get the most from your service and maintenance visits
There are a lot of reasons why your Ford dealership is a great way to
help keep your vehicle running great.
Convenience
To make your service visit even more convenient, in many cases, you’ll
find extended evening hours and Saturday hours. How’s that for quality
service?
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Factory-trained technicians
Ford service technicians participate in extensive factory-sponsored training
to help them become the experts on the operation of your vehicle. Many
participate in Ford-sponsored training to become certified. Ask your dealer
about the training and certification their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Ford dealerships stock Ford and Motorcraftbranded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Maintenance parts installed at your Ford
dealership carry a nationwide, 12 months, 12,000 mile (20,000 km) parts
and labor limited warranty. Your dealer can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford
dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner checks and services
Refer to Mileage Intervals for Additional Checks and Services
Certain basic maintenance checks and inspections should be performed by
the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in theOwner’s Guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Maximum oil change interval
❑Normal schedule: As indicated by the instrument cluster message center❑Special Operating Conditions: Consult specific operating condition for maintenance recommendation.
Maximum fuel filter change interval
❑Normal schedule: 22,500 miles (36,000 km) or as indicated by the instrument cluster message center, whichever occurs
first.
❑Special Operating Conditions: 15,000 miles (24,000 km) or 600 hours of engine operation, see appropriate schedule.
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Multi-point inspection
In order to keep your vehicle running right, it is important that you have
the systems on your vehicle checked regularly. This can help identify any
potential issue before there are any problems. Ford Motor Company
suggests the following multi-point inspection to be performed at every
scheduled maintenance interval as the way to ensure your vehicle keeps
running right.
NORMAL SCHEDULED MAINTENANCE AND LOG
For your convenience, your vehicle is equipped with a message center
which calculates the proper oil change service interval. You should
perform the engine oil change as indicated by the instrument cluster
message center. The message center will display ENGINE OIL CHANGE
SOON or OIL CHANGE REQUIRED to indicate when an oil change is
needed. The engine oil change service needs to be completed within two
weeks or 500 miles (800 km) after the OIL CHANGE REQUIRED
message is displayed. Your oil change service interval can be up to one
year or 10,000 miles (16,000 km). Reset your Intelligent Oil Life
Monitor™ after each engine oil and filter change; refer to the
Instrument Clusterchapter of the owner guide.
If your message center is prematurely reset or becomes inoperative, you
should perform the oil change interval at six months, 5,000 miles
(8,000 km) or 200 hours from your last oil change.
Multi-point inspection - recommended at every visit
❑Check and top-up fluid levels: brake, engine coolant reservoir, secondary low-temperature cooling system reservoir, automatic
transmission, power steering, window washer.
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign materials.
❑Check that holes in the tail-pipe of the exhaust system are clear of debris; the holes/slots are functional
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiators, coolers and heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect air filter.
❑Check shocks and struts and other suspension components for leaks and damage.
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Intelligent Oil Life Monitor™
Your diesel engine is equipped with an Intelligent Oil Life Monitor™ that
calculates the proper engine oil change service interval based on vehicle
use. The following table is intended to provide examples of vehicle use
and its impact on engine oil change interval; it is provided as a guideline
only. Actual engine oil change intervals will depend on several factors
and will generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Miles
(km)Engine
hoursFuel typeVehicle
useVehicle use examples
7500-10000
(12000 -
16000)300–400•ULSD
•BiodieselNormal•No, or limited to
moderate, load/towing
•Flat to moderately
hilly roads
•No extended idling
5000-7499
(8000 -
11999)200–299•ULSD
•BiodieselSevere•Moderate to heavy
load/towing
•Mountainous or
off-road conditions
•Extended idling
•Extended hot or cold
operation
2500-4999
(4000 -
7999)100–199•ULSD
•Biodiesel
•High sulfur
diesel fuel*Extreme•Maximum load/towing
•Extreme hot or cold
operation
ULSD = Ultra low sulfur diesel fuel
*Use the appropriate Special Operating Condition for maintenance
information when using high sulfur diesel fuels, operating your vehicle
off-road or in dusty conditions (such as unpaved roads).
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Oil Change Service Interval* 1 2 345678910
Change engine oil and filter• •••••••••
Refill diesel exhaust fluid tank• •••••••••
Rotate tires, inspect tire wear and measure tread
depth. Vehicles equipped with dual rear wheels
should only rotate if unusual wear is observed.• •••••••••
Inspect air filter restriction gauge, replace filter as
necessary• •••••••••
Inspect wheels and related components for abnormal
noise, wear, looseness or drag• •••••••••
Inspect and lubricate steering linkage, ball joints,
suspension, tie rod ends, driveshaft, front axle
U-joints (4WD vehicles)• •••••••••
Perform multi-point inspection (recommended)• •••••••••
Inspect automatic transmission fluid level•••••
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake•••••
Inspect exhaust system and heat shields•••••
*Oil change service intervals should be completed as indicated by the instrument cluster message center
Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to theInstrument Clusterchapter
of theOwner’s Guide
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