2011 FORD KUGA connector

3. If an obvious cause for an observed or reported
concern is found, correct the cause (if possible)
before proceeding to the next step.
4. If the cause is not visually evident, connect the Ford diagnostic equipment to the data link
connector (DLC).
5. SELECT the TOOLBOXmenu.
6. SELECT the ENTERTAINMENT/COMMUNICATION menu.7. SELECT the
SPEECH RECOGNITION
MODULE option and follow the instructions on
the display.
8. Retrieve the diagnostic trouble codes (DTC)s and refer to the Diagnostic Trouble Code (DTC)
Index Chart.
9. If no DTCs are retrieved or there is no communication with the module, proceed to the
Symptom Chart to continue diagnostics.
Diagnostic Trouble Code (DTC) Index Chart Action
Possible Source
Description/Condition
DTC
GO toPinpoint Test B.
Microphone defect or
short to ground
Microphone input circuit
failure
B1038
REFER to:Charging
System (414-00 Char-
ging System - General
Information, Diagnosis and Testing).
Battery voltage above
16 volts
Battery voltage high
B1317
REFER to:Charging
System (414-00 Char-
ging System - General
Information, Diagnosis and Testing).
Battery voltage below 9
volts
Battery voltage low
B1318
INSTALL a new PSEmodule. TEST the
system for normal oper- ation.
PSE module
PSE module failure
B1342
GO toPinpoint Test B.
Microphone defect or
not connected
Microphone input signal
circuit open
B1899
GO toPinpoint Test B.
No supply to micro-
phone
Microphone bias circuit
failure
B2272
REFER to the Ford
diagnostic equipment.
PSE module
Faulty module configura-
tion
B2477 G1189085en
2008.50 Kuga 8/2011 415-00-5
Information and Entertainment System -
General Information
415-00-5
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FORD KUGA 2011.0MY WORKSHOP REPAIR MANUAL

SECTION 415-01 Information and Entertainment
System
VEHICLE APPLICATION:
2008.50 Kuga
PAGE
CONTENTS
DESCRIPTION AND OPERATION
415-01-2
Audio System (Component Location).................................................................................
415-01-3
Audio System (Overview)...................................................................................................
415-01-3
Keycode entry - vehicle with standard audio system.........................................................
415-01-3
Vehicle Identification Number (VID) - entry - vehicle with standard audio system.............
415-01-3
Self-check routine - vehicles with standard audio system..................................................
415-01-3
Keycode entry - vehicles with upgraded audio system......................................................
415-01-5
Audio System (System Operation and Component Description)........................................
415-01-5
System Diagram.................................................................................................................
415-01-8
System Operation...............................................................................................................
415-01-8
In-car entertainment........................................................................................................
415-01-8
Component Description......................................................................................................
415-01-8
Vehicles with standard audio system..............................................................................
415-01-9
Vehicles with upgraded audio system.............................................................................
415-01-9
DAB radio........................................................................................................................
415-01-9
AUX port.........................................................................................................................
415-01-9
Radio remote control......................................................................................................415-01-10Antenna systems............................................................................................................
415-01-11
Cellular Phone (Component Location)...............................................................................
415-01-12
Cellular Phone (Overview)..................................................................................................
415-01-12
Software update - control module for mobile electronic auxiliary equipment (variant 1)....
415-01-12
Software update - control module for mobile electronic auxiliary equipment (variants 2
and 3)................................................................................................................................ 415-01-13
Cellular Phone (System Operation and Component Description)......................................
415-01-13
System Diagram.................................................................................................................
415-01-17
System Operation...............................................................................................................
415-01-17
Overview .........................................................................................................................
415-01-17
Voice Control...................................................................................................................
415-01-18
Component Description......................................................................................................
415-01-18Control module for mobile electronic auxiliary equipment..............................................
415-01-19Radio remote control......................................................................................................
415-01-19USB port/AUX socket.....................................................................................................
REMOVAL AND INSTALLATION 415-01-20
Audio Unit...........................................................................................................................
415-01-21
Audio Unit Antenna — Vehicles With: Glass Roof Panel...................................................
415-01-22
Audio Unit Antenna — Vehicles Without: Glass Roof Panel..............................................
415-01-23
Audio Unit Antenna to Connector Cable — Vehicles With: Glass Roof Panel...................
415-01-30
Audio Unit Antenna to Connector Cable — Vehicles Without: Glass Roof Panel..............
415-01-32
Connector to Audio Unit Antenna Cable.............................................................................
415-01-35
Compact Disc (CD) Changer..............................................................................................
415-01-37
(33 635 0)
Portable Support Electronics (PSE) Module..................................................
415-01-38
Cellular Phone Microphone................................................................................................ 415-01-1
Information and Entertainment System
415-01-1
.
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FORD KUGA 2011.0MY WORKSHOP REPAIR MANUAL

Audio Unit Antenna to Connector Cable — Vehicles With: Glass
Roof Panel General Equipment
Flat-bladed screwdriver General Equipment
Hot Glue Gun
Removal
NOTE: Removal steps in this procedure may
contain installation details.
1. All.
Refer to: A-Pillar Trim Panel (501-05 Interior
Trim and Ornamentation, Removal and
Installation).
2. NOTE: Make sure that new clips are installed.3. NOTE:
Make sure that new clips are installed. 4.
All. 5.
All.
Refer to: C-Pillar Trim Panel (501-05 Interior
Trim and Ornamentation, Removal and
Installation). G1158248en
2008.50 Kuga 8/2011 415-01-23
Information and Entertainment System
415-01-23
REMOVAL AND INSTALLATIONTO MODEL INDEX
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FORD KUGA 2011.0MY WORKSHOP REPAIR MANUALE93273 E93274 123E87439

Audio Unit Antenna to Connector Cable — Vehicles Without: Glass
Roof Panel General Equipment
Draw Cord
Removal
NOTE: Removal steps in this procedure may
contain installation details.
1. Driver side only.
Refer to: A-Pillar Trim Panel (501-05 Interior
Trim and Ornamentation, Removal and
Installation).
2. Driver side only. 3.
4.
G1158246en
2008.50 Kuga 8/2011 415-01-30
Information and Entertainment System
415-01-30
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FORD KUGA 2011.0MY WORKSHOP REPAIR MANUALE71812 E72967 E113252

Fog Lamps
Refer to Wiring Diagrams Section 417-01, for
schematic and connector information.
Special Tool(s)
Terminal Probe Kit
29-011ADescription of operation
A diagnosis of the generic electronic module (GEM)
can be performed with the Ford approved
diagnostic tool. Furthermore, an integrated service
mode enables testing of the input and output
signals without the need for further tools. To enable
activation of service mode:
• switch off the ignition,
• switch off all other electrical consumers,
• apply the handbrake,
• shift to neutral
• and close the doors.
Activating the service mode
Proceed as follows to activate the service mode:
•
OPERATE the switch of the heated rear window
and HOLD IT THERE
• Turn on the ignition.
• RELEASE the switch of the heated rear window
A signal sounds and the turn signal lamps come
on to indicate that service mode has been
successfully activated.
NOTE: If the alarm is activated (in vehicles fitted
with an anti-theft alarm system), service mode
cannot be activated.
Inputs
SWITCH the windshield wiper switch to the "Off"
position to test the input signals. The following is
a list of the switch signals to be tested, in no
particular order:
• Turn signals (right, left, hazard warning lights)
• Windshield wiper stage I
• Windshield wiper stage II
• Windshield washer system • Rear window wiper
• Rear window washer system
• Doors open/closed
• Remote control for central locking with double
locking
• Hood open/closed (in vehicles equipped with an anti-theft alarm system)
• Tailgate open/closed
• A/C request signal
• Heated windscreen (if fitted)
• Parking Brake
• Brake reservoir fluid level
• Speed control system
• Autolamps
• dipped beam
• main beam
• headlamp flasher
• Marker Lamps
• Reversing lamp
• Liftgate release
• Ignition switch, terminal 15 (turn key to 0 position, then turn key to II position.)
An acoustic signal sounds and the turn signal
lamps flash to indicate receipt of each input signal
by the generic electronic module.
Test the windshield wiper "intermittent mode" stage
input signal (only vehicles with adjustable
intermittent mode)
The windshield wiper switch must be switched to
"intermittent mode" in order to test the input signal.
The delay times of the input signals can then be
tested by operating the rotary switch. Each change
of the rotary switch position is indicated by an
acoustic signal and illumination of the turn signals.
Output signals
SWITCH the wiper switch to the "intermittent""
position to test the output signals. PRESSING the
heated rear window switch activates the output
signals in the following order:
a. Turn Indicator Left Hand
b. Turn Indicator Right Hand
c. main beam
d. dipped beam
e. Windshield wiper stage I
f. Windshield wiper stage II G1055006en
2008.50 Kuga 8/2011 417-01-12
Exterior Lighting
417-01-12
DIAGNOSIS AND TESTINGTO MODEL INDEX
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FORD KUGA 2011.0MY WORKSHOP REPAIR MANUAL29011A

g.
Heated rear window
h. Heater blower motor
i. Headlamp washer system (vehicles with gas discharge headlamps)
j. Electric booster heater (if fitted)
k. Autolamps (if fitted)
l. Alarm horn (vehicles with alarm system)
m. Rear window wiper
n. Rear heated window relay
When the heated rear window switch is pressed
again, the test of the relevant signal is terminated.
When the heated rear window switch is pressed
once more, the test for the next signal in the list is
started.
Ending the service mode
The GEM automatically ends service mode 20
seconds after the last input or at a driving speed
of over 7 km/h. However, service mode can be
manually ended at any time by proceeding as
follows:
• OPERATE the switch of the heated rear window
and HOLD IT THERE
• SWITCH OFF the ignition
• RELEASE the switch of the heated rear window
3 signals sound and the turn signal lamps illuminate
to indicate that service mode has ended.
Reset service mode
If, after completion of service mode, some functions
do not operate or do not operate properly, check
the following functions:
• Instrument cluster illumination, side lamps and license plate lamp in autolamps mode
• Rear wiper
• Headlamp Washers
• Electric booster heater
• Active anti-theft sounder
• Heated windshield
If one or more of the listed functions is not OK, it's
possible that the cause of the fault is due to not
exiting service mode properly. To reactivate the
functions correctly, perform the following steps:
1. SWITCH OFF the ignition
2. SWITCH OFF the switch for the windscreen wash/wipe system
3. OPERATE the switch of the heated rear window
and HOLD IT THERE
4. Turn on the ignition. 5. RELEASE the heated rear window switch (an
acoustic signal will sound if activation has been
performed correctly)
6. SWITCH the windscreen wash/wipe switch to the "Intermittent wipe" position
7. OPERATE the heated rear window switch 6 times (the main beam headlamps switch on and
off automatically)
8. SWITCH OFF the switch for the windscreen wash/wipe system
9. OPERATE the switch of the heated rear window
and HOLD IT THERE
10. SWITCH OFF the ignition
11. RELEASE the heated rear window switch (three
acoustic signals will sound if activation has been
performed correctly)
After completion of the work, check all the
functions.
Inspection and Checking
NOTE: The generic electronic module (GEM) forms
part of the central junction box (CJB).
NOTE: If the instrument cluster is changed, it must
be re-configured. For this purpose, the
vehicle-specific data is read out of the module to
be replaced using the Ford approved diagnostic
tool and is transferred to the new module.
NOTE: Before reading out the vehicle-specific data,
remake all the separated electrical connections in
the vehicle, so that communication between the
module and the Ford approved diagnostic tool is
ensured.
1. Verify the customer concern.
2. Visually inspect for obvious signs of electrical damage.
Visual Inspection Electrical
• Fuse(s)
• Lamp(s)
• Bulb(s)
• Connector(s)
• Switch(s)
• Wiring harness
3. Resolve any obvious causes or concerns found during the visual inspection before carrying out
any further tests. G1055006en
2008.50 Kuga 8/2011 417-01-13
Exterior Lighting
417-01-13
DIAGNOSIS AND TESTINGTO MODEL INDEX
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FORD KUGA 2011.0MY WORKSHOP REPAIR MANUAL

Headlamps
Refer to
Wiring Diagrams Section 417-1, for
schematic and connector information.
Description of operation
A diagnosis of the generic electronic module (GEM)
can be performed with the Ford approved
diagnostic tool. Furthermore, an integrated service
mode enables testing of the input and output
signals without the need for further tools. To enable
activation of service mode:
• switch off the ignition,
• switch off all other electrical consumers,
• apply the handbrake,
• shift to neutral
• and close the doors.
Activating the service mode
Proceed as follows to activate the service mode:
• OPERATE the switch of the heated rear window
and HOLD IT THERE
• Turn on the ignition.
• RELEASE the switch of the heated rear window
A signal sounds and the turn signal lamps come
on to indicate that service mode has been
successfully activated.
NOTE: If the alarm is activated (in vehicles fitted
with an anti-theft alarm system), service mode
cannot be activated.
Inputs
SWITCH the windshield wiper switch to the "Off"
position to test the input signals. The following is
a list of the switch signals to be tested, in no
particular order:
• Turn signals (right, left, hazard warning lights)
• Windshield wiper stage I
• Windshield wiper stage II
• Windshield washer system
• Rear window wiper
• Rear window washer system
• Doors open/closed
• Remote control for central locking with double locking
• Hood open/closed (in vehicles equipped with an anti-theft alarm system)
• Tailgate open/closed • A/C request signal
• Heated windscreen (if fitted)
• Parking Brake
• Brake reservoir fluid level
• Speed control system
• Autolamps
• dipped beam
• main beam
• headlamp flasher
• Marker Lamps
• Reversing lamp
• Liftgate release
• Ignition switch, terminal 15 (turn key to 0
position, then turn key to II position.)
An acoustic signal sounds and the turn signal
lamps flash to indicate receipt of each input signal
by the generic electronic module.
Test the windshield wiper "intermittent mode" stage
input signal (only vehicles with adjustable
intermittent mode)
The windshield wiper switch must be switched to
"intermittent mode" in order to test the input signal.
The delay times of the input signals can then be
tested by operating the rotary switch. Each change
of the rotary switch position is indicated by an
acoustic signal and illumination of the turn signals.
Output signals
SWITCH the wiper switch to the "intermittent""
position to test the output signals. PRESSING the
heated rear window switch activates the output
signals in the following order:
a. Turn Indicator Left Hand
b. Turn Indicator Right Hand
c. main beam
d. dipped beam
e. Windshield wiper stage I
f. Windshield wiper stage II
g. Heated rear window
h. Heater blower motor
i. Headlamp washer system (vehicles with gas discharge headlamps)
j. Electric booster heater (if fitted)
k. Autolamps (if fitted)
l. Alarm horn (vehicles with alarm system) G1056684en
2008.50 Kuga 8/2011 417-01-15
Exterior Lighting
417-01-15
DIAGNOSIS AND TESTINGTO MODEL INDEX
BACK TO CHAPTER INDEX
FORD KUGA 2011.0MY WORKSHOP REPAIR MANUAL

m.
Rear window wiper
n. Rear heated window relay
When the heated rear window switch is pressed
again, the test of the relevant signal is terminated.
When the heated rear window switch is pressed
once more, the test for the next signal in the list is
started.
Ending the service mode
The GEM automatically ends service mode 20
seconds after the last input or at a driving speed
of over 7 km/h. However, service mode can be
manually ended at any time by proceeding as
follows:
• OPERATE the switch of the heated rear window
and HOLD IT THERE
• SWITCH OFF the ignition
• RELEASE the switch of the heated rear window
3 signals sound and the turn signal lamps illuminate
to indicate that service mode has ended.
Reset service mode
If, after completion of service mode, some functions
do not operate or do not operate properly, check
the following functions:
• Instrument cluster illumination, side lamps and license plate lamp in autolamps mode
• Rear wiper
• Headlamp Washers
• Electric booster heater
• Active anti-theft sounder
• Heated windshield
If one or more of the listed functions is not OK, it's
possible that the cause of the fault is due to not
exiting service mode properly. To reactivate the
functions correctly, perform the following steps:
1. SWITCH OFF the ignition
2. SWITCH OFF the switch for the windscreen wash/wipe system
3. OPERATE the switch of the heated rear window
and HOLD IT THERE
4. Turn on the ignition.
5. RELEASE the heated rear window switch (an acoustic signal will sound if activation has been
performed correctly)
6. SWITCH the windscreen wash/wipe switch to the "Intermittent wipe" position
7. OPERATE the heated rear window switch 6 times (the main beam headlamps switch on and
off automatically) 8. SWITCH OFF the switch for the windscreen
wash/wipe system
9. OPERATE the switch of the heated rear window
and HOLD IT THERE
10. SWITCH OFF the ignition
11. RELEASE the heated rear window switch (three
acoustic signals will sound if activation has been
performed correctly)
After completion of the work, check all the
functions.
Inspection and Checking
NOTE: The generic electronic module (GEM) forms
part of the central junction box (CJB).
NOTE: If the instrument cluster is changed, it must
be re-configured. For this purpose, the
vehicle-specific data is read out of the module to
be replaced using the Ford approved diagnostic
tool and is transferred to the new module.
NOTE: Before reading out the vehicle-specific data,
remake all the separated electrical connections in
the vehicle, so that communication between the
module and the Ford approved diagnostic tool is
ensured.
1. Verify the customer concern.
2. Visually inspect for obvious signs of electrical damage.
Visual Inspection Electrical
Mechanical
• Fuse(s)
• Bulb(s)
• Lamp(s)
• Connector(s).
• Switch(s)
• Wiring loom
• Headlamp
3. Resolve any obvious causes or concerns found during the visual inspection before carrying out
any further tests.
4. If the cause is not visually evident, verify the symptom and refer to the diagnostic tab within
the Ford approved diagnostic tool. G1056684en
2008.50 Kuga 8/2011 417-01-16
Exterior Lighting
417-01-16
DIAGNOSIS AND TESTINGTO MODEL INDEX
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FORD KUGA 2011.0MY WORKSHOP REPAIR MANUAL