A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Speed sensitive steering
The steering in your vehicle is speed sensitive. At lower speeds the assist
is increased to improve maneuverability.
If the amount of effort required to steer your vehicle changes while
driving at a constant vehicle speed, have the power steering system
checked by your authorized dealer.
BRAKE-SHIFT INTERLOCK
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless the brake pedal is pressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal pressed, it is possible that a fuse has
blown or the vehicle’s brake lamps are not operating properly. Refer to
Fuses and relaysin theRoadside Emergencieschapter.
If the fuse is not blown and the brake lamps are working properly, the
following procedure will allow you to move the gearshift lever from P
(Park):
1. Apply the parking brake, turn the
ignition key to the off position, and
remove the key.
2. Using a screwdriver (or similar
tool), carefully pry off and remove
the chrome trim ring (1) from the
shifter base.
3. Open the storage compartment
lid and carefully pry the trim panel
(2) up from rear attachments on the
storage compartment and disconnect it from the console to expose the
inside of the gearshift.
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2
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4. Locate the brake shift interlock
lever on the driver’s side of the
shifter assembly.
5. Apply the brake pedal. Using a
screwdriver (or similar tool), press
and hold the brake shift interlock
lever while pulling the gearshift
lever out of the P (Park) position
and into the N (Neutral) position.
6. Install the trim panel (2) and
chrome ring (1) in reverse order.
7. Apply brake pedal, start the vehicle, and release the parking brake.
See your authorized dealer as soon as possible if this procedure
is used.
WARNING:Do not drive your vehicle until you verify that the
brakelamps are working.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
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ELECTRONICALLY-CONTROLLED CONTINUOUSLY VARIABLE
TRANSMISSION (eCVT) OPERATION
Understanding the gearshift positions of the eCVT
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Release the parking brake
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle is free to roll; hold
the brake pedal down while in this position. Because of the unique
nature of the hybrid vehicle, the engine will not start in the N (Neutral)
position.
The vehicle does not charge the high voltage battery in the N
(Neutral) position. Do not idle the vehicle in N (Neutral) for
extended periods as this will discharge your high voltage battery.
D (Drive)
The normal driving position for the best fuel economy.
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CTA and reverse sensing system (RSS) interaction
CTA works along with the Reverse Sensing System (RSS) (if equipped).
Become familiar with the warning tones of both systems.
BLIS-CTA on/off and disable operation
The BLISand/or the CTA can be turned off via the message center.
Turning the BLISoff does not turn off the CTA and vice versa. If either
the BLISor CTA is turned off, the systems will automatically turn back
on at the next ignition key cycle. When either the BLISor CTA is
turned off, the message center displays BLIND SPOT SYS OFF and/or
CTA SYSTEM OFF. When the BLISor CTA system is off, the driver will
not receive alerts. Refer toMessage centerin theInstrument Cluster
chapter.
The BLIS-CTA can be disabled permanently even after an ignition key
cycle. This must be done by your dealership service technician.
Once either of the systems are disabled, enabling must also be performed
at the dealership. When disabled, the message center will display BLIND
SPOT DISABLED and/or CTA DISABLED.
BLIS-CTA fault operation
If the BLIS-CTA senses a fault on either the left or right sensor, the
BLISalert indicator will go ON and remain ON and the message center
will display BLIND SPOT SYSTEM FAULT or CROSS TRAFFIC SYSTEM
FAULT. For faults that may cause the associated left or right alert
indicator not to illuminate, only the message center faults will occur.
Blocked sensor
An extreme build-up of materials on
the left and/or right quarter panel
fascias such as mud or snow can
cause degraded performance of the
BLIS. Also, heavy rain can cause
the same effect. The BLIScan
detect this degraded performance
and issue a blocked warning to the
driver via the message center. If condition is determined by the system,
the message center displays BLIND SPOT NOT AVAILABLE or CROSS
TRAFFIC NOT AVAILABLE warning and the appropriate left and/or right
exterior mirror alert indicator will illuminate. The message center
warning may be cleared by the driver but the exterior mirror alert
indicator will remain illuminated.
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WARNING:Just prior to the system recognizing a blocked
condition and alerting the driver, the number of missed objects
will increase. To help avoid injuries, NEVER use the BLISas a
replacement for using the side and rear view mirrors and looking over
your shoulder before changing lanes. BLISis not a replacement for
careful driving and only an assist.
Once blockage is removed, the system will require some driving time and
detection of at least two vehicle object prior to realizing it is unblocked,
or the driver can cycle the ignition key. If blocked and the ignition key is
cycled, the system resets to unblocked. If however blockage is still
present after the key cycle, the system will sense again that it is blocked
after driving in traffic.
The following table lists possible causes and actions for this message
being displayed:
The surface of the left or right
radar is dirty or obstructed in
some wayClean the fascia area in front of
the radar, either left or right side,
or remove obstruction.
The surface of the left or right
radar is not dirty or obstructedDrive normally in traffic for a few
minutes to allow the radar to
detect that it is no longer blocked.
Note:the vehicle must be in D
(Drive) and a few vehicles must
pass so that the BLIScan clear a
blocked state.
Heavy rainfall or heavy snowfall is
interfering with the radar signalsNo action required by the driver.
The system will automatically go
unblocked once the
rainfall/snowfall rate decreases or
stops. Do not use BLIS-CTA in
heavy rainfall or heavy snowfall.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This is rare and known as a false blockage
warning. A false blocked condition will either self-clear or clear after a
key cycle.
Day and night brightness
The BLIS-CTA alert will automatically dim when the headlamp switch is
in the parking, on, or autolamp position, and night time darkness has
been detected by the sun sensor.
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
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U.S. Ford and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel above the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press the flasher control and all front and rear direction signals will flash.
Press the flasher control again to turn them off. Use it when your vehicle
is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
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Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver smart window motor
2 15A Brake on/off switch, Center
high-mount stop lamp
3 15A HEV battery fan
4 30A 110V Inverter
5 10A Keypad illumination, Brake shift
interlock
6 20A Turn signal lamps, Stop lamps
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