Customer Assistance 266
Reporting safety defects (U.S. only) 272
Reporting safety defects (Canada only) 273
Cleaning 274
Maintenance and Specifications 282
Engine compartment 284
Engine oil 286
Battery 288
Engine Coolant and Motor/Electronics Coolant 290
Fuel information 295
Air filter(s) 307
Part numbers 310
Maintenance product specifications and capacities 311
Engine data 313
Accessories 316
Ford Extended Service Plan 318
Scheduled Maintenance 322
Normal scheduled maintenance and log 327
Index 340
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2010 Ford Motor Company
Table of Contents
3
2011 Fusion Hybrid(hfv)
Owners Guide, 2nd Printing
USA(fus)
Question Answer
What is the fan noise I hear from
the rear of my hybrid?The fan noise comes from a fan
located inside the high voltage
battery. This fan turns on when
the battery requires cooling air.
The fan speed, and associated
noise level, will change according
to the amount of cooling required
to maintain good performance.
Maintaining the battery
temperature at optimal conditions
also prolongs the useful life of the
battery and helps to achieve better
fuel economy.
How far can I go in Electric Drive
if I run out of gas?Running out of gas is not
recommended. However, you may
be able to go about one mile,
driving at 30 mph (48 km/h), if the
battery has a normal state of
charge.
What is the engine oil change
service interval?The engine oil should be changed
every 10,000 miles (16,000 km)
under normal operating conditions.
See theScheduled Maintenance
Guidechapter.
Can I put E10 or E85 in my
vehicle, and how will it affect my
fuel economy?Your hybrid vehicle can use E10
(10% ethanol, 90% gasoline) fuel,
but you may notice slightly
reduced fuel economy because
ethanol contains less energy per
gallon than gasoline. Your hybrid
vehicle is not designed to use E85
(85% ethanol).
Introduction
11
2011 Fusion Hybrid(hfv)
Owners Guide, 2nd Printing
USA(fus)
Autounlock
This feature automatically unlocks all vehicle doors when the driver’s
door is opened within 10 minutes of the ignition being turned off.
While Autounlock is highlighted, press RESET to select it and move right
to display the following:
•On
•Off
Press SETUP to scroll through the list and highlight one of the choices.
Press RESET to pick the highlighted item.
Blind spot (if equipped)
The blind spot information system is designed to assist the driver by
monitoring the side areas on both sides of the vehicle and to the rear.
While Blind Spot is highlighted, press RESET to select it and move right
to display the following:
•On
•Off
Press SETUP to scroll through the list and highlight one of the choices.
Press RESET to pick the highlighted item.
Cross traffic (if equipped)
This system is designed to assist and warn the driver when backing out
of parking spaces.
While Cross Traffic is highlighted, press RESET to select it and move
right to display the following:
•On
•Off
Press SETUP to scroll through the list and highlight one of the choices.
Press RESET to pick the highlighted item.
Oil life
An oil change is required whenever indicated by the message center.
To reset the oil monitoring system to 100% (or another value) after each
oil change perform the following:
Instrument Cluster
42
2011 Fusion Hybrid(hfv)
Owners Guide, 2nd Printing
USA(fus)
While Oil Life is highlighted, press RESET to select it and move right to
display the following:
•Set to 100%•Set to 50%
•Set to 90%•Set to 40%
•Set to 80%•Set to 30%
•Set to 70%•Set to 20%
•Set to 60%•Set to 10%
Press SETUP to scroll through the list and highlight one of the choices.
Press RESET to pick the highlighted item.
See theMaintenance and Specificationschapter regarding engine oil
and change intervals.
Rear park aid (if equipped)
This feature sounds a warning tone to warn the driver of obstacles near
the rear bumper, and functions only when R (Reverse) gear is selected.
While Rear Park Aid is highlighted, press RESET to select it and move
right to display the following:
•On
•Off
Press SETUP to scroll through the list and highlight one of the choices.
Press RESET to pick the highlighted item.
MyKey
The MyKey feature allows you to program a restricted driving mode to
promote good driving habits. Refer toMyKeyin theLocks and Security
chapter.
Press SETUP to reach MyKey.
While MyKeyis highlighted, press RESET to cycle the message center
through each of the systems being monitored:
Create MyKey
This feature
While Create MyKey is highlighted, press RESET to select it and move
right to display the following:
•Confirm
Press REST for two seconds to confirm or press INFO to cancel.
Instrument Cluster
43
2011 Fusion Hybrid(hfv)
Owners Guide, 2nd Printing
USA(fus)
REMOVE OBJECTS NEAR PASS SEAT— Displayed when objects
are by the passenger seat. After the objects are moved away from the
seat, if the warning stays on or continues to come on, contact your
authorized dealer as soon as possible.
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 5% or less.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
BLIND SPOT SYSTEM FAULT (if equipped)— Displayed when a
fault with the blind spot information system has occurred. Contact your
authorized dealer as soon as possible.
CROSS TRAFFIC SYSTEM FAULT (if equipped)— Displayed when
a fault with the cross traffic alert system has occurred. Contact your
authorized dealer as soon as possible.
BLIND SPOT NOT AVAILABLE (if equipped)— Displayed when
blind spot information system is not available. SeeBlind spot
information systemin theDrivingchapter.
CROSS TRAFFIC NOT AVAILABLE (if equipped)— Displayed
when cross traffic alert is not available. SeeBlind spot information
systemin theDrivingchapter.
SENSOR BLOCKED SEE MANUAL (if equipped)— Displayed when
the blind spot information system/cross traffic alert system sensors are
blocked. SeeBlind spot information systemin theDrivingchapter.
VEHICLE COMING FROM LEFT (if equipped)— Displayed when
the blind spot information system with cross traffic alert (CTA) system is
operating and senses a vehicle. SeeBlind spot information systemin
theDrivingchapter.
VEHICLE COMING FROM RIGHT (if equipped)— Displayed when
the blind spot information system with cross traffic alert (CTA) system is
operating and senses a vehicle. SeeBlind spot information systemin
theDrivingchapter.
TO STOP ALARM START VEHICLE— Displayed when the perimeter
alarm system is armed and the vehicle is entered using the key on the
driver’s side door. In order to prevent the perimeter alarm system from
triggering, the ignition must be turned to Start before the 12 second
chime expires. SeePerimeter alarm systemin theLocks and Security
chapter.
Instrument Cluster
49
2011 Fusion Hybrid(hfv)
Owners Guide, 2nd Printing
USA(fus)
durability performance meeting all requirements for your
vehicle’s engine.Refer toMaintenance product specifications and
capacitieslater in this chapter for more information.
Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
LOW VOLTAGE (UNDERHOOD) BATTERY
Your vehicle is equipped with a
Motorcraftmaintenance-free
battery which normally does not
require additional water during its
life of service.
If your battery has a cover/shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
Note: Electrical or electronic accessories or components added to
the vehicle by the dealer or the owner (e.g. spot lights, electric
winch, etc.) may adversely affect vehicle performance and
durability.
Maintenance and Specifications
288
2011 Fusion Hybrid(hfv)
Owners Guide, 2nd Printing
USA(fus)
•Drive at a smooth, constant speed. Excessive variation in pedal input
causes more operating mode changes and reduces efficiency.
•Drive at reasonable speeds. Traveling at 60 mph [96 km/h] uses
approximately 20% less fuel than traveling at 70 mph [112 km/h]).
•Minimize A/C and defroster usage. Your vehicle is equipped with an
electric A/C system, which can provide cooling for passenger comfort
or defrost without running the engine. However, the A/C system uses
battery energy when the engine is off, which reduces fuel economy.
Using Auto mode, minimizing use of defrost and Max A/C, or choosing
a higher temperature setting can help reduce energy usage.
•Minimize temperature extremes when the vehicle is parked, for
example by storing in a garage to avoid extreme cold in winter and
extreme sun loads in summer. The high voltage battery operates more
efficiently in moderate temperatures, and less energy will be spent
returning the passenger compartment to a comfortable temperature.
•Combine errands. Your vehicle is more fuel efficient when the engine
is warm. Driving to your farthest destination first will warm the engine
more quickly and may improve fuel economy for the rest of the trip.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Keep wheels properly aligned.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 300 lb [136 kg] of weight carried).
•Adding certain accessories to your vehicle (for example; bug
deflectors, rollbars/light bars, running boards, ski/luggage racks, flags)
may reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Driving on flat terrain offers improved fuel economy as compared to
driving on mountainous terrain.
Maintenance and Specifications
303
2011 Fusion Hybrid(hfv)
Owners Guide, 2nd Printing
USA(fus)
lead to component degradation or failure unless specific precautions are
taken to preserve the components.
General
•Store all vehicles in a dry, ventilated place.
•Protect from sunlight, if possible.
•If vehicles are stored outside, they require regular maintenance to
protect against rust and damage.
Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
See theCleaningchapter for more information.
•Periodically wash vehicles stored in exposed locations.
•Touch-up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is
washed. See theCleaningchapter for more information.
•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil. See theCleaningchapter for more information.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more),
fuel may deteriorate due to oxidation. Add a quality gas stabilizer
product to the vehicle fuel system whenever actual or expected storage
periods exceed 30 days. Follow the instructions on the additive label.
The vehicle should then be operated at idle speed to circulate the
additive throughout the fuel system.
Maintenance and Specifications
308
2011 Fusion Hybrid(hfv)
Owners Guide, 2nd Printing
USA(fus)