If the engine, transmission, AWD system components or axles are
submerged in water, their fluids should be checked and changed, if
necessary.
Driving through deep water may damage the engine or
transmission.
If the front or rear axle is submerged in water, the axle lubricant and
PTU (Power Transfer Unit) lubricant should be checked and changed if
necessary.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills.A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill, start in a lower gear rather than
downshifting to a lower gear from a higher gear once the ascent has
started. This reduces strain on the engine and the possibility of stalling.
If you do stall out, Do not try to turn around because you might roll
over. It is better to back down to a safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
Driving
285
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Maintenance and modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide predictable performance whether loaded or empty
and durable load carrying capability. For this reason, Ford Motor
Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will rollover as a result of a loss of control.
Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder or luggage racks).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-highway usage.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
Driving
287
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press the flasher control and all front and rear direction signals will flash.
Press the flasher control again to turn them off. Use it when your vehicle
is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Roadside Emergencies
289
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
32 10A Restraint control module
33 10A TT battery charge relay coil
34 5A Roll stability control, Refrigerator
relay coil, Electric power assist
steering
35 10A Steering angle sensor, Reverse
sensing system, Active park assist,
Heated seat, AWD, DC/AC
inverter, Rearview camera
36 5A Passive anti-theft system module
37 10A Not used (spare)
38 20A TT park lamps
39 20A Radio/navigation
40 20A Rear heated seats
41 15A Switch illumination, Auto dimming
mirror, Moon roof, Mood lighting
42 10A Not used (spare)
43 10A Auxiliary climate control relay,
Rear window defroster relay, Rear
wiper
44 10A Not used (spare)
45 5A Wiper relay, climate control relay
46 7.5A Occupant classification sensor
(OCS), Passenger airbag
deactivation indicator (PADI)
47 30A Circuit
BreakerPower windows
48 Full ISO relay Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Roadside Emergencies
294
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the
parking brake and activate hazard
flashers.
2. Place gearshift lever in P (Park)
and turn engine off.
Removing the spare tire and jack
If the 3rd row seat is stowed in the floor, you will need to unstow it to
access the spare tire and jack. Refer toUnstowing the third row seatin
theSeating and Safety Restraintschapter for this procedure.
Roadside Emergencies
300
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
•Read the information in theTips for use of the temporary mobility
kitsection to ensure safe operation of the temporary mobility kit and
your vehicle.
Tips for use of the temporary mobility kit
Read the following list of tips to ensure safe operation of the temporary
mobility kit:
•Before operating the temporary mobility kit, make sure your vehicle is
safely off the road and away from moving traffic. Turn on the hazard
lights.
•Always set the parking brake to ensure the vehicle doesn’t move
unexpectedly.
•Do not remove any foreign objects, such as nails or screws, from the
tire.
•When using the temporary mobility kit, leave the engine running
(only if the vehicle is outdoors or in a well-ventilated area)so
the compressor doesn’t drain the vehicle’s battery.
•Do not allow the compressor to operate continuously for more than
15 minutes; this will help prevent the compressor from overheating.
•Never leave the temporary mobility kit unattended when it is
operating.
•Sealant compound contains latex. Make sure that you use the
non-latex gloves provided to avoid an allergic reaction.
•Keep the temporary mobility kit away from children.
•Only use the temporary mobility kit when the ambient temperature is
between -40°F (-40°C) and 158°F (70°C).
•Only use the sealing compound before the use by date. The use by
date is on the lower right hand corner of the label located on the
sealant canister (bottle).Check the use by date regularly and
replace the canister after four years.
•Do not store the temporary mobility kit unsecured inside the
passenger compartment of the vehicle as it may cause injury during a
sudden stop or collision. Always store the kit in its original location.
•After sealant use, the TPMS sensor and valve stem on the wheel must
be replaced by an authorized Ford dealer.
•When inflating a tire or other objects, use the black air hose only. Do
not use the transparent hose which is designed for sealant application
only.
Roadside Emergencies
307
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
•Operating the temporary mobility kit could cause an electrical
disturbance in radio and DVD player operation.
What to do when a tire is punctured
A tire puncture within the tire’s tread area can be repaired in two stages
with the temporary mobility kit:
•In the first stage, the tire will be reinflated with a sealing compound
and air. After the tire has been reinflated, you will need to drive the
vehicle a short distance (approximately 4 miles [6 km]) to distribute
the sealant in the tire.
•In the second stage, you will need to check the tire pressure and
adjust, if necessary, to the vehicle’s tire inflation pressure.
First stage: Reinflating the tire with sealing compound and air
Preparation
Park the vehicle in a safe, level and secure area, away from moving
traffic. Turn the hazard lights on. Apply the parking brake and turn the
engine off. Inspect the flat tire for visible damage.
Sealant compound contains latex. To avoid any allergic reactions, use the
non-latex gloves located in the accessory box on the underside of the
temporary mobility kit housing.
Do not remove any foreign object that has pierced the tire. If a puncture
is located in the tire sidewall, stop and call roadside assistance.
1. Remove the valve cap from the tire valve.
2. Unwrap the clear tube from the compressor housing.
3. Remove the tube cap and fasten the metal connector of the tube to
the tire valve, turning clockwise. Make sure the connection is tightly
fastened.
Roadside Emergencies
308
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
4. Plug the power cable into the 12V
power point in the vehicle.
5. Remove the warning sticker found on the canister and place it on the
top of the instrument panel or the center of the dash.
6. Start the engine(only if the vehicle is outdoors or in a
well-ventilated area).
7. Turn dial (1) counterclockwise to
the sealant position. Turn on the kit
by pressing the on/off button (2).
8. Inflate the tire to the pressure
listed on the tire label located on
the driver’s door or the door jamb
area.
(2)
(1)
Roadside Emergencies
309
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)