2011 FORD FLEX service

Read all of the safety and operating instructions before operating the
system and retain for future reference.
Do not attempt to service, repair or modify the Family Entertainment
System (FES). See your dealer.
Do not insert foreign objects into the DVD compartment.
WARNING:Do not leave children unattended in the vehicle and
do not let children operate the system while unsupervised. If
wired headphones or auxiliary systems are used, children may become
entangled in the cords and seriously injure themselves.
WARNING:The front glass on the liquid crystal display (LCD)
flip-down screen may break when hit with a hard surface. If the
glass breaks, do not touch the liquid crystalline material. In case of
contact with skin, wash immediately with soap and water.
WARNING:The driver should not attempt to operate any
function of the DVD system while the vehicle is in motion. Give
full attention to driving and to the road. Pull off the road in a safe
place before inserting or extracting DVDs from the system. A remote
control is included in the system to allow the rear seat occupants to
operate the FES functions without distracting the driver.
Do not expose the liquid crystal display (LCD) flip-down screen
to direct sunlight or intensive ultraviolet rays for extensive
periods of time. Ultraviolet rays deteriorate the liquid crystal.
Be sure to review User Manuals for video games and video game
equipment when used as auxiliary inputs for your Family Entertainment
System (FES).
Do not operate video games or video equipment if the power cords
and/or cables are broken, split or damaged. Carefully place cords and/or
cables where they will not be stepped on or interfere with the operation
of seats and/or compartments.
Disconnect video games and video equipment power cords and/or cables
when not in use.
Avoid touching auxiliary input jacks with your fingers. Do not blow on
them or allow them to get wet or dirty.
Do not clean any part of the DVD player with benzene, lacquer thinner,
acetone, or any other solvent.
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Federal Communication Commission (FCC) Compliance
Changes or modifications not approved by Ford Lincoln-Mercury could
void user’s authority to operate the equipment. This equipment has been
tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference and radio
communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to consult the dealer or an
experienced radio/TV technician for help.
Care and service of the DVD player
Environmental extremes
DVD players which are subjected to harsh environmental conditions may
be damaged or perform at less than maximum capability. To avoid these
outcomes, whenever possible avoid exposing your DVD player to:
•extremely hot or cold temperatures.
•direct sunlight.
•high humidity.
•a dusty environment.
•locations where strong magnetic fields are generated.
Temperature extremes
When the vehicle is parked under direct sunlight or in an extremely cold
place for a long period of time, wait until the cabin temperature of the
vehicle is at normal temperature before operating the system.
Humidity and moisture condensation
Moisture in the air will condense in the DVD player under extremely
humid conditions or when moving from a cold place to a warm one.
Moisture condensation may cause damage to the DVD and/or player. If
moisture condensation occurs, do not insert a CD or DVD into the
player. If one is already in the player, remove it. Turn the DVD player ON
to dry the moisture before inserting a DVD. This could take an hour or
more.
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Foreign substances
Exercise care to prevent dirt and foreign objects from entering the DVD
player compartment. Be especially careful not to spill liquids of any kind
onto the media controls or into the system. If liquid is accidentally
spilled onto the system, immediately turn the system OFF and consult a
qualified service technician.
Cleaning the liquid crystal display (LCD) screen
Clean the display screen by applying a small amount of water or any
ammonia-based household glass cleaner directly to a soft cloth. Rub the
screen gently until the dust, dirt or fingerprints are removed. Do not
spray the screen directly with water or glass cleaning solvents. Overspray
from these fluids could drip down into the internal electronics of the
screen and cause damage. Do not apply excessive pressure while
cleaning the screen.
Cleaning DVD and CD discs
Inspect all discs for contamination before playing. If necessary, clean
discs only with an approved DVD and CD cleaner and wipe from the
center out to the edge. Do not use circular motion.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC(IF EQUIPPED)
Your vehicle may be equipped with SYNC, a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to theSYNCsupplement or to the
SYNCsection in theNavigation Systemsupplement (if equipped).
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Examples of acceptable condensation are:
•Presence of thin mist (no streaks, drip marks or droplets)
•Fine mist covers less than 50% of the lens
Examples of unacceptable moisture (usually caused by a lamp water
leak) are:
•Water puddle inside the lamp
•Large water droplets, drip marks or streaks present on the interior of
the lens
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized “D.O.T.” for North America and an
“E” for Europe to ensure lamp performance, light brightness and pattern
and safe visibility. The correct bulbs will not damage the lamp assembly
or void the lamp assembly warranty and will provide quality bulb burn
time.
Function Number of bulbsTrade
number
Front park/turn lamp 2 3157NA
*Front sidemarker lamp N/A LED
Headlamp2 9008 H13
2D3 HID
(optional)
Tail/brake/turn signal lamp2 3157K
N/A*LED
(optional)
Supplemental taillamp 2 194
Rear sidemarker2 194
N/A*LED
(optional)
Backup lamp 2 921
License plate lamp 2 C5WL
*High-mount brake lamp N/A LED
Lights
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If the liftgate reverses and starts to close after a open request, a fast
continuous chime indicates excessive load on the gate or a possible strut
failure. If any excessive load is removed and you still have a faster
chime, have the system serviced immediately by your authorized dealer.
Do not attempt to manually force the liftgate to travel faster than the
power system will permit. This will activate the obstacle detection
feature.
Note:Cycling the ignition prior to completely latching the liftgate could
result in damage to the liftgate and/or its power components. Make sure
the liftgate is fully latched before operating the vehicle.
Care should be exercised in starting the engine before the liftgate is fully
closed (latched). If the ignition is cycled during a liftgate power close
cycle and the liftgate is 6-10 inches (15–24 cm) from being latched, the
liftgate may reverse to the full open position. Verify that the gate is
closed before operating or moving the vehicle, especially in an enclosure,
like a garage or a parking structure. The liftgate or its components could
be damaged in an enclosure, if the liftgate is open.
When power operating the liftgate at temperatures below 32°F (0°C), the
liftgate may stop about 5 inches (12.7 cm) from the full open position.
The liftgate can be fully opened by pushing it upward to the maximum
open position.
The power liftgate feature can be enabled or disabled using the message
center. With the control in the OFF position, power operation is disabled
from the liftgate handle button and from the rear cargo area button. The
integrated keyhead transmitter and instrument panel switch will still
continue to operate the liftgate regardless of the position state of the
message center. Refer toMessage centerin theInstrument Cluster
chapter.
To power open or close the
liftgate from the instrument
panel:
Press the button, located on the
instrument panel, once to power
open or close the liftgate.
Driver Controls
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Anti-theft indicator
The anti-theft indicator is located in the instrument panel cluster.
•When the ignition is in the off
position, the indicator will flash
once every two seconds to
indicate the SecuriLocksystem
is functioning as a theft
deterrent.
•When the ignition is in the on position, the indicator will glow for
three seconds to indicate normal system functionality.
If a problem occurs with the SecuriLocksystem, the indicator will flash
rapidly or glow steadily when the ignition is in the on position. If this
occurs, turn the ignition off then back to on to make sure there was no
electronic interference with the programmed key. If the vehicle doesn’t
start, try to start it with the 2nd programmed key and if successful
contact your authorized dealership for key replacement. If the indicator
still flashes rapidly or glows steadily, the vehicle will not start, contact
your authorized dealer as soon as possible for service.
Automatic arming
The vehicle is armed immediately after switching the ignition to the off
position.
The theft indicator will flash every
two seconds to act as a theft
deterrent when the vehicle is
armed.
Automatic disarming
The vehicle is disarmed immediately after the ignition is turned to the on
position.
The theft indicator will illuminate for three seconds and then go out. If
the theft indicator stays on for an extended period of time or flashes
rapidly, contact your authorized dealer as soon as possible.
Replacement of integrated keyhead transmitters (IKT) and coded
keys
Note:Your vehicle comes equipped with two integrated keyhead
transmitters (IKTs). The IKT functions as both a programmed ignition
key that operates all the locks and starts the vehicle, as well as a remote
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Front safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
during frontal collisions, and in side collisions and rollovers. This helps
increase the effectiveness of the safety belts. In frontal collisions, the
safety belt pretensioners can be activated alone or, if the collision is of
sufficient severity, together with the front airbags.
Front safety belt energy management retractors
The front outboard safety belt energy management retractors allow
webbing to be pulled out of the retractor in a gradual and controlled
manner in response to the occupant’s forward momentum. This helps
reduce the risk of force-related injuries to the occupant’s chest by
limiting the load on the occupant. Refer toEnergy management
feature- front outboardsection in this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a back-up tone to indicate the condition of the system. Refer
to theWarning lights and chimessection in theInstrument Cluster
chapter. Routine maintenance of the Personal Safety System is not
required.
The Restraints Control Module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, driver seat
position sensor, and front passenger sensing system. In addition, the
RCM also monitors the restraints warning light in the instrument cluster.
A difficulty with the system is indicated by one or more of the following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
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WARNING:Do not place any object between an occupant and
an airbag or near any other airbag covering. The airbag may not
inflate properly and might force an object into that person causing
severe injury or death. The instrument panel grab handle should never
be used for storage. The path of an inflating airbag must be kept clear
at all times.
WARNING:All occupants of the vehicle, including the driver,
should always properly wear their safety belts, even when an air
bag supplemental restraint system (SRS) is provided.
WARNING:When possible, all children 12 years old and under
should be properly restrained in a rear seating position.
WARNING:The National Highway Traffic Safety Administration
(NHTSA) recommends a minimum distance of at least 10 inches
(25 cm) between an occupant’s chest and the driver airbag module.
WARNING:Never place your arm over the air bag module as a
deploying air bag can result in serious arm fractures or other
injuries.
To properly position yourself away from the airbag:
•Move your seat to the rear as far as you can while still reaching the
pedals comfortably.
•Recline the seat slightly one or two degrees from the upright position.
WARNING:Do not put anything on or over the air bag module.
Placing objects on or over the air bag inflation area may cause
those objects to be propelled by the air bag into your face and torso
causing serious injury.
WARNING:Do not attempt to service, repair, or modify the
airbag supplemental restraint systems or its fuses. See your
authorized dealer.
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