2011 FORD FLEX service

EXCEPTIONS
In addition, there are several exceptions to the Normal Schedule. They
are listed below:
Normal vehicle axle maintenance
❑Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-design
axles are lubricated for life. These lubricants are not to be checked or changed unless a leak is suspected, service is re-
quired or the axle assembly has been submerged in water. The axle and PTO lubricant should be changed anytime the axle
and PTO have been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open
throttle for extended periods above 45 mph (72 km/h), non-synthetic rear axle lubricants should be replaced every
3,000 miles (4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) lubricant change interval
may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part
number F1TZ-19580-B or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-
Lok rear axles (refer to
Maintenance product and specificationsin theMaintenance and Specificationschapter for details).
The axle lubricant should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery vehicle axle maintenance
❑Replace rear axle lubricant every 100,000 miles (160,000 km). Rear axle lubricant change may be waived if the axle
was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or
equivalent. Add four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-
Lok rear axles. The axle lubricant should be changed anytime the axle has been submerged in water.
California fuel filter replacement
❑If vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this main-
tenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life.
Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified inter-
vals and to record all vehicle service.
Hot climate oil change intervals
❑If operating conditions are normal and you drive your Ford, Lincoln or Mercury vehicle under typical, everyday conditions
andyou are using an API performance category oil of SL or later (for example SM, etc.) then you can follow the
7,500 mile (12,000 km) normal service oil change intervals schedule. Vehicles operating in the Middle East, North Africa,
Sub-Saharan Africa or locations with similar climates must follow the oil change interval of 3,000 mile (5,000 km) if the
owner is using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for ex-
ample SJ, etc.).
Engine air filter & cabin air filter replacement
❑Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these
conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
Scheduled Maintenance Guide
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2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

in rear seat ..............................199
LATCH .....................................203
recommendations ...................197
tether anchorage hardware ...206
Child safety seats - booster
seats ...........................................209
Cleaning your vehicle
engine compartment ..............328
instrument panel ....................331
interior .....................................332
plastic parts ............................330
washing ....................................327
waxing .....................................328
wheels ......................................328
wiper blades ............................330
Climate control
(see Air conditioning or
Heating) ...........................68, 71, 74
Clock ............................................94
Clock adjust
AM/FM .......................................29
Compass, electronic ....................94
calibration .................................95
set zone adjustment .................95
Console
overhead ....................................93
Controls
power seat ...............................147
steering column ......................106
Coolant
checking and adding ..............348
refill capacities ................351, 378
specifications ..........................378
Cooler ..........................................97
Cruise control
(see Speed control) ..................104
Customer Assistance ................288Ford Extended Service
Plan ..................................387, 390
Getting assistance outside the
U.S. and Canada .....................324
Getting roadside assistance ...288
Getting the service you
need .........................................320
Ordering additional owner’s
literature .................................325
Utilizing the
Mediation/Arbitration
Program ...................................323
D
Daytime running lamps
(see Lamps) ................................83
Defrost
rear window and rearview
mirrors .......................................74
windshield .................................74
Dipstick
automatic transmission
fluid ..........................................369
engine oil .................................342
Driving under special
conditions ..........................283, 285
sand .........................................284
snow and ice ...........................286
through water .................284, 287
DVD system .................................47
E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................315
running out of fuel .........314, 360
Emission control system ..........365
Engine ........................................381
Index
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Owners Guide, 1st Printing
USA(fus)

cleaning ...................................328
coolant .....................................348
fail-safe cooling .......................354
idle speed control ...................346
lubrication specifications .......378
refill capacities ........................378
service points ..................338–339
Engine block heater .................253
Engine oil ..................................342
checking and adding ..............342
dipstick ....................................342
filter, specifications ................377
refill capacities ........................378
specifications ..........................378
Event data recording ....................6
Exhaust fumes ..........................253
F
Fail safe cooling ........................354
Family entertainment system ....47
Fleet MyKey programming ......119
Floor mats .................................112
Fluid capacities .........................378
Fog lamps ....................................82
Four-Wheel Drive vehicles
driving off road .......................282
Freezer ........................................97
Fuel ............................................355
calculating fuel
economy ............................20, 362
cap ...........................................357
capacity ...................................378
choosing the right fuel ...........359
detergent in fuel .....................360
filler funnel .............................360
filling your vehicle with
fuel ...........................355, 357, 362filter, specifications ........355, 377
fuel pump shut-off ..................289
improving fuel economy ........362
octane rating ...................359, 381
quality ......................................359
running out of fuel .........314, 360
safety information relating to
automotive fuels .....................355
Fuses ..........................................290
G
Garage door opener ..................108
Gas cap (see Fuel cap) ............357
Gas mileage
(see Fuel economy) .................362
Gauges .........................................16
H
Hazard flashers .........................289
Head restraints .................152, 154
Headlamps ...................................81
aiming ........................................84
autolamp system .......................81
bulb specifications ....................87
daytime running lights .............83
flash to pass ..............................83
high beam .................................82
replacing bulbs .........................88
turning on and off ....................81
Heating
heating and air conditioning
system ...........................68, 71, 74
Homelink wireless control
system ........................................108
Hood ..........................................337
I
Ignition ...............................250, 381
Index
414
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)