Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
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window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
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1. Press PHONE to enterPhone Menu.
2. Scroll untilVehicle Healthis selected and press OK.
3. WhenUser Preferencesis selected, press OK.
4. Scroll untilAutomatic Reportsis selected and press OK.
5. Scroll to select the desired settingAutomatic Reports On/Off?is
chosen and press OK.
Mileage interval (if equipped, U.S. only)
Once you have turned on the automatic report feature, you can then
choose at which mileage intervals you would like to be prompted to run
a health report. To access:
Note:To scroll, press
/.
1. Press PHONE to enterPhone Menu.
2. Scroll untilVehicle Healthis selected and press OK.
3. WhenUser Preferencesis selected, press OK.
4. WhenAutomatic Reportsis selected, press OK.
5. When the desired mile interval is selected (5000, 7500, or 10000),
press OK.
When the chosen mileage is reached, SYNCwill automatically prompt
you and ask if you would like to run a health report. You can then accept
and SYNCwill send you an e-mail with the information or you can
choose to have SYNCremind you later.
Applications
The applications listing will show you any software applications that have
been downloaded to SYNC. To access:
Note:To scroll, press
/.
1. Press PHONE to enter PHONE MENU.
2. Scroll until the desired application is selected and press OK.
System settings
To access the System Settings for Bluetooth Devices and Advanced
Settings:
Note:To scroll, press
/.
1. Press PHONE to enterPhone Menu.
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2. Scroll untilSystem Settingsis selected and press OK.
3. Scroll to selectBluetooth Devicesand press OK to access:
•Add Bluetooth Device•Delete Device
•Connect Bluetooth Device•Delete All Devices
•Set Primary Phone•Return
•Set Bluetooth On/Off
Scroll to selectAdvancedand press OK to access:
•Prompts•Languages
•Factory Defaults•Master Reset
•Install Application?•System Info
•Return
Refer to the following sections for further information.
Adding (pairing) a phone
Note:This is a speed dependent feature and cannot be performed when
the vehicle is traveling at speeds greater than 3 mph (5 km/h).
Note:SYNCcan store up to 12 previously paired devices.
To add/pair an additionalBluetoothenabled device(s) to SYNC:
Note:To scroll, press
/.
1. Press PHONE to enter thePhone Menu
2. Scroll untilSystem Settingsis selected and press OK.
3. Scroll untilBluetooth Devicesis selected and press OK.
4. Scroll untilAdd Bluetooth Deviceis selected and press OK.
5. WhenFind SYNCappears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
6. When prompted on your phone display, enter the six digit PIN.
7. Once pairing is successful, the device name and thenConnectingand
thenConnectedwill appear in the radio display. Depending on the
functionality of your phone, you may be asked additional questions.
8. SYNCwill ask if you would like to set this phone as a Primary phone.
(This means that SYNCwill automatically attempt to connect to this
phone with every connection cycle.) Press OK.
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9. Scroll to toggle betweenYe s? and NO?. When the appropriate
response is in the display, press OK. If you chooseYe s,Primary Setwill
appear in the radio display. If you choose NO? , the system will confirm
that the phone was not set as the primary.
10. If you selected this as your primary phone, SYNCmay ask if you
would like to download yourBluetoothenabled cellular phone’s phone
book/call history (if supported).
11. Scroll to toggle betweenYe s? and NO? When the appropriate
response is in the radio display, press OK.
12. If you chooseYe s, the display will indicate that the phone book is
downloading and will confirm when it is downloaded. SYNCwill take
you back to the main menu.
Connecting a phone
To connect a previously pairedBluetoothenabled phone:
Note:To scroll, press
/.
1. Press PHONE to enterPhone Menu.
2. Scroll untilSystem Settingsis selected and press OK.
3. Scroll untilBluetooth Devicesis selected and press OK.
4. Scroll untilConnect Bluetooth Deviceis selected and press OK. A list
of previously paired phones will display.
5. Select the desired device and press OK to connect to the phone.
Note:Only one device can be connected at a time. When another phone
is connected, the previous one will be disconnected.
Setting a phone as primary
To set a previously paired phone as your primary phone:
Note:To scroll, press
/.
1. Press PHONE to enterPhone Menu.
2. Scroll untilSystem Settingsis selected and press OK.
3. Scroll untilBluetooth Devicesis selected and press OK.
4. Scroll untilSet Primary Phoneis selected and press OK.
5. Scroll to select the desired phone and press OK.Set As Primary
Phone?will appear.
6. Press OK.Primary Setwill appear in the display.
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SYNCwill now attempt to connect to this primaryBluetoothenabled
phone with each connection cycle.
Note:When a phone is selected as primary, it will appear first in the list
and also be marked with an*.
Bluetooth on/off
To turn theBluetoothfeature on SYNCon/off:
Note:To scroll, press
/.
1. Press PHONE to enterPhone Menu.
2. Scroll untilSystem Settingsis selected and press OK.
3. Scroll untilBluetooth Devicesis selected and press OK.
4. Scroll untilSet Bluetooth On/Offis selected and press OK.
5. Scroll until the desired choice is selected and press OK.
Note:Turning Bluetooth Off will disconnect allBluetoothdevices and
deactivate allBluetoothfeatures.
Deleting a phone
To delete a paired phone from SYNC:
Note:To scroll, press
/.
1. Press PHONE to enterPhone Menu
2. Scroll untilSystem Settingsis selected and press OK.
3. Scroll untilBluetooth Devicesis selected and press OK.
4. Scroll untilDelete Deviceis selected and press OK.
5. Scroll to select the previously paired device to delete and press OK to
confirm.
Deleting all phones
To delete all previously paired phones from SYNC:
Note:To scroll, press
/.
1. Press PHONE to enterPhone Menu.
2. Scroll untilSystem Settingsis selected and press OK.
3. Scroll untilBluetooth Devicesis selected and press OK.
4. Scroll untilDelete All Devicesis selected and press OK.
Note:Deleting a phone will also delete all information in SYNC
originally saved with that phone.
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Search/Play Genre:You can search for and play a specific genre (type)
of music. SYNCwill search all the data from your indexed music and, if
available, will begin to play that type of music.
Note:You can only play genres of music which are present in the
GENRE metadata tags that you have on your digital media player.
Similar music:You can tell the system to play music ‘similar’ to what
you are currently playing from the USB port. SYNCwill use the
metadata information of each indexed song to compile a playlist for you.
Search/play artist/track/album:You can search for a specific
artist/track or album from the music SYNChas indexed through the
USB port.
Refine:This allows you to ‘refine’ your previous commands. For
example, if you told SYNCto search and play all music by a certain
artist, you could then tell SYNCto “refine album” and choose a specific
album from the list to view. If you then select ‘Play’, the system will only
play music from that specific album.
Voice commands while using Line in
While using the Line in feature (Auxiliary input jack), you may
speak the following commands:
•SYNC•Line in
•Bluetooth Audio•Cancel
•Phone•Voice settings
Voice commands when in Bluetooth audio mode
When in Bluetooth audio mode, you may use the following
commands:
•Play•Connections
•Pause•Play next track
•Play previous track
Note:Please refer to your device’s user guide to see if these commands
are supported forBluetoothaudio.
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At any time, you may say these commands:
•SYNC•USB
•Help•Bluetooth Audio
•Line in•Phone
•Voice settings•Read Message
•Cancel
Connecting a digital media player to SYNCvia the USB port
Note:If your digital media player has an on/off switch, ensure that the
device is on.
1. Plug the device into the vehicle’s USB port.
2. Press AUX repeatedly until SYNCUSB appears in the radio display.
3. Depending on how many digital media files are on your connected
device,Indexingmay appear in the radio display until indexing is
complete. You will then be taken to thePlay Menu. Press OK.
4. Press
/to cycle through selections of:Play All,Albums,
Genres,Playlists,Tracks,Explore USB,Similar MusicandReturn.
5. When the desiredPlay Menuselection appears in the radio display,
press OK to build your desired music selection.
Connecting a digital media player to SYNCusing voice commands
Note:If your digital media player has an on/off switch, ensure that the
device is on.
1. Ensure that the vehicle ignition and radio are on.
2. Plug the device into the USB port.
Note:If your digital media player has an on/off switch, ensure that the
device is turned on.
3. Press
.
Note:If your digital media player contains many media files,Indexing
may appear in the display. When the indexing process is complete, you
may access the media content in your digital media player using voice
commands.
4. When prompted, say “USB”.
5. Play music by saying any of the following commands: Play all, Play
artist
Note:At any time, press
and say, “Help” for more options.
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