2011 FORD FIESTA ESP

WARNING:Store the portable music player in a secure location,
such as the center console or the glove box, when the vehicle is
in motion. Hard objects may become projectiles in a collision or sudden
stop, which may increase the risk of serious injury. The audio
extension cable must be long enough to allow the portable music
player to be safely stored while the vehicle is in motion.
USB port (if equipped)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
Your vehicle may be equipped with a
USB port. This feature allows you to
plug in media playing devices,
memory sticks, and also to charge
devices if they support this feature.
For further information on this
feature, refer to theSYNC

supplement.
GENERAL AUDIO INFORMATION
Radio frequencies:
AM and FM frequencies are established by the Federal Communications
Commission (FCC) and the Canadian Radio and Telecommunications
Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz
FM: 87.7, 87.9–107.7, 107.9 MHz
Radio reception factors:
There are three factors that can affect radio reception:
•Distance/strength: The further you travel from an FM station, the
weaker the signal and the weaker the reception.
Entertainment Systems
33
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

•Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is
a satellite radio signal interference. Your radio display may display NO
SIGNAL to indicate the interference.
SIRIUS
satellite radio service:SIRIUS
Satellite Radio is a
subscription based satellite radio service that broadcasts music, sports,
news and entertainment programming. A service fee is required in order
to receive SIRIUS
service. Vehicles that are equipped with a factory
installed SIRIUS
Satellite Radio system include:
•Hardware and limited subscription term, which begins on the date of
sale or lease of the vehicle.
For information on extended subscription terms, the online media player
and other SIRIUS
features, please contact SIRIUS
at 1–888–539–7474.
Note:SIRIUS
reserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Satellite Radio Electronic Serial Number (ESN):This 12-digit
Satellite Serial Number is needed to activate, modify or track your
satellite radio account. You will need this number when communicating
with SIRIUS. While in Satellite Radio mode, you can view this number on
the radio display by pressing the SIRIUS and Preset 1 buttons at the
same time.
Entertainment Systems
37
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Welcome to the new world of ingenuity and passion - technology that is
both fun and functional. Welcome to SYNC
.
For more information, please visit www.SyncMyRide.com.
EXPORT UNIQUE (NON-UNITED STATES/CANADA) INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this supplement.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving and that you comply with all applicable laws.
•Do not attempt to service or repair SYNC
. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
•For your safety, some SYNC
functions are speed dependent and
cannot be performed when the vehicle is traveling at speeds greater
than 3 mph (5 km/h).
•Ensure that you review your device’s user guide before using with
SYNC
.
Privacy information
When a cellular phone is connected to SYNC
, SYNC
creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to
Entertainment Systems
40
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

“speaking” certain commands to the system. The system will respond
with a series of audible tones, prompts, questions and spoken
confirmations depending on the situation and the chosen level of
dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
•When you press
.
•When you access the help feature.
•When the VR system does not understand your request.
•When a VR session is completed successfully.
•When a VR session is ended unsuccessfully.
•When a speed dependent feature has been accessed.
•When a new device is connected.
SYNC
has five different audible tones that will play depending on the
circumstance.
•Initial: Sounds when you are entering a new mode.
•Positive: Sounds for a positive recognition or a successful VR session
completion.
•Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
•Listening: Sounds when the system is ready to listen for a command.
•Help: Sounds when you ask for ’Help’.
Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are many
possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you. If
you say “Yes”, the system will proceed. If you say “No”, the system will
ask you to say the command again. If you have Confirmation prompts
OFF, the system will simply make a best guess as to what you requested.
If the system has a low confidence level of what was asked, it will
prompt you to try again or ask for help.
Note:Even with Confirmation prompts turned OFF, you may be asked to
confirm certain settings occasionally.
Entertainment Systems
42
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Clarification through candidate lists
Candidate lists are created when the system has several possible options
of similar level of confidence as a result of your request. The system will
submit back to you as many as four possibilities for your clarification.
This may happen either with your phone book and/or music selections.
Example #1:
You want to call John Doe at home, so you say, “Call John Doe at home”.
If the system has a similar confidence level for a few items, it may
respond with:
•(initial tone) “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone to
call Jane Doe at home.” (listen tone)
Example #2:
You want to listen to a certain artist, so you say, “Play Artist John”. If the
system has a similar confidence level for two possible options, it may
respond with:
•(initial tone) “Say 1 after the tone to play John Doe. Say 2 after the
tone to play Johnny Doe.” (listen tone)
Using voice commands with SYNC
There is a push to talk button on
the stalk on your steering wheel
labeled as
. Press this button to
activate Voice Recognition. You will
hear a tone and LISTENING will
appear in the radio display signaling
that the system is ready to accept
your command. Speak the command
clearly to ensure that the system is able to recognize and perform the
desired function.
For the best voice recognition performance:
•Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
•After pressing
, wait until the tone sounds and LISTENING appears
in the radio display before speaking a command. Any command
spoken prior to this will not register with the system.
Entertainment Systems
43
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

•At any time, you can interrupt the system while it is speaking by
pressing
. The system will respond with a listening tone and allow
you to speak a command.
•Speak naturally without large pauses in between words.
At any time, you may say these commands:
•USB•SYNC
•Bluetooth Audio•Line in
•Phone•Voice settings
•Cancel•Vehicle health report (if
equipped, U.S. only)
•Help•Services (if equipped, U.S. only)
USB:Say to access the device connected to the USB port.
SYNC:Say to return to the main menu.
Bluetooth audio:Say to access/use streaming music from your cellular
phone enabled withBluetoothwireless technology.
Line in:Say to access the device plugged into your auxiliary input jack.
Phone:Say to access hands-free phone mode.
Voice settings:Say to access the voice settings menu. Refer to
Commands for voice settingsin the following section.
Help:Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
Cancel:Say to cancel the requested action.
Vehicle health report (U.S. only, if activated):Say to request to run
a vehicle health report on your vehicle.
Services (U.S. only, if activated):Say to place a call to the
information services portal where you can access Traffic, Directions and
Information.
Commands for voice settings
In voice settings, you can customize the level of system interaction, help
and feedback. The system default settings include standard interaction as
well as candidate lists and confirmation prompts as all provide the most
guidance and feedback.
Entertainment Systems
44
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

At any time, while in voice settings, you may say these commands
to adjust the voice settings:
•Interaction mode advanced•Interaction mode standard
•Confirmation prompts on•Confirmation prompts off
•Media candidate lists on•Media candidate lists off
•Phone candidate lists on•Phone candidate lists off
Interaction mode standard/advanced:Standard interaction mode
provides more detailed interaction and guidance while the advanced
mode has less audible interaction and more tone prompts.
Confirmation prompts on/off:Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request.Note:Even with Confirmation prompts turned
OFF, you may be asked to confirm settings occasionally.
Phone/media candidate lists on/off:Candidate lists are a list of
possible results from your voice commands. These occur when SYNC

has equal confidence of several possible results from your voice
command.
For voice commands available in SYNC
phone mode, refer toVoice
commands in phone modein the Phone chapter.
For voice commands available in SYNC
media mode, refer toVoice
commands in media modein the Media chapter.
Quick reference chart
The following chart is a quick summary of controls as well as their
respective function(s).
Entertainment Systems
45
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Radio controlSteering
wheel / stalk
controlFunction
MENU N/A Press while in an active call to
access SYNC
active call options.
Refer toActive call menu
optionsin theSYNC
phone
featuressection
Press while in media to access
SYNC
MEDIA MENU. Refer to
theSYNC
media features
section for further information.
AUX N/A Press repeatedly to cycle through
available auxiliary sources. For
further information, refer to
Using your media menuin the
SYNC
media featuressection.
Voice commands in phone mode
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving and that you comply with all applicable laws.
While in phone mode, you may say any of the following
commands:
•Dial•Call
•Call at home•Call on mobile OR cell
•Call at work OR Call
in office•Call on other
•Phone book at home
1•Phone book 1
•Phone book on mobile
OR cell1•Phone book at work OR
Phone book at office1
Entertainment Systems
47
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)