ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
321
2011 F-150(f12)
Owners Guide, 1st Printing
USA(fus)
E
Electronic message center ...19, 30
Emergencies, roadside
jump-starting ..........................341
running out of fuel .........341, 394
Emission control system ..........399
Engine ........................................415
cleaning ...................................357
coolant .....................................381
fail-safe cooling .......................385
idle speed control ...................378
lubrication specifications .......410
refill capacities ........................410
service points ..................370–373
Engine block heater .................276
Engine oil ..................................375
checking and adding ..............375
dipstick ....................................375
filter, specifications ................409
refill capacities ........................410
specifications ..........................410
Event data recording ....................7
Exhaust fumes ..........................276
F
Fail safe cooling ........................385
Fleet MyKey programming ......133
Flexible Fuel Vehicle (FFV) ....388
Floor mats .................................120
Fluid capacities .........................410
Fog lamps ....................................80
Four-Wheel Drive vehicles .......306
driving off road .......................312
electronic shift ........................309
indicator light .........................306
lever operated shift ................307preparing to drive your
vehicle .....................................288
Fuel ............................................388
calculating fuel
economy ............................22, 396
cap ...........................................391
capacity ...................................410
choosing the right fuel ...........392
detergent in fuel .....................394
filler funnel .............................394
filling your vehicle with
fuel ...........................388, 391, 396
filter, specifications ........388, 409
fuel pump shut-off ..................323
improving fuel economy ........396
octane rating ...........392–393, 415
quality ......................................393
running out of fuel .........341, 394
safety information relating to
automotive fuels .....................388
Fuel - flex fuel vehicle
(FFV) .........................388, 392–393
Fuses ..................................323–324
G
Garage door opener ..................113
Gas cap (see Fuel cap) ............391
Gas mileage
(see Fuel economy) .................396
Gauges .........................................18
H
Hazard flashers .........................322
Headlamps ...................................80
aiming ........................................82
autolamp system .......................80
bulb specifications ....................86
daytime running lights .............81
Index
457
2011 F-150(f12)
Owners Guide, 1st Printing
USA(fus)
