
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake-shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
Roadside Emergencies
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Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (as much as
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
Maintenance and Specifications
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
Inspect frequently, service as
required– Inspect and lubricate U-joints
– See axle maintenance items under
Exceptions
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag
– Rotate tires, inspect tires for wear and measure tread
depth
Every 5,000 miles (8,000 km) or
6 months– Change engine oil and filter
– Inspect and lubricate U-joints
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80 and
TorqShifttransmissions)
– Replace front wheel bearing grease/grease seals if
non-sealed bearings are used (2WD vehicles)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
– Change transfer case fluid (4WD vehicles)
Scheduled Maintenance Guide
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What Maintenance Schedule
Should You Follow? ................370
Seats ..........................................138
child safety seats ....................187
cleaning ...................................316
climate control ........................147
heated ......................................155
memory seat ...................127, 145
SecuriCode keyless entry
system ........................................130
SecuriLock passive anti-theft
system ................................132–133
Servicing your vehicle ..............318
Setting the clock
AM/FM single CD .....................41
Snowplowing .................................6
SOS Post Crash Alert ...............182
Spark plugs, specifications ......353,
358–359
Special notice
utility-type vehicles ....................6
Specification chart, lubricants .354
Speed control ..............................96
Stability system .........................246
Starting a flex fuel vehicle .......240
Starting your vehicle ........237–240
jump starting ..........................296
Steering wheel
controls ......................................98
tilting .........................................84
SYNC..........................................59
T
Third-row power fold seat .......158
Tilt steering wheel ......................84Tire Pressure Monitoring
System (TPMS)
Driving .....................................270
Tires, Wheels and Loading ....219
Warning Displays ..........12, 26, 35
Tires ...........................204–206, 286
alignment ................................213
care ..........................................209
changing ..........................286, 290
checking the pressure ............209
inflating ...................................207
label .........................................218
replacing ..................................211
rotating ....................................213
safety practices .......................212
sidewall information ...............214
snow tires and chains ............223
spare tire .................................286
terminology .............................206
tire grades ...............................205
treadwear ........................205, 209
Towing .......................................231
recreational towing .................236
trailer towing ..........................231
wrecker ....................................300
Transmission .............................256
brake-shift interlock
(BSI) ................................254–255
fluid, checking and adding
(automatic) .............................348
fluid, refill capacities ..............354
lubricant specifications ..........354
Turn signal ..................................74
U
Universal garage door
opener ........................................101
USB port ......................................48
Index
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V
Vehicle Identification Number
(VIN) ..........................................360
Vehicle loading ..........................223
Ventilating your vehicle ...........241
W
Warning lights (see Lights) .......12
Washer fluid ..............................321Water, Driving through .............274
Windows
power .........................................89
rear wiper/washer .....................84
Windshield washer fluid and
wipers ..........................................82
checking and adding fluid .....321
liftgate reservoir .....................321
replacing wiper blades ...........322
Wrecker towing .........................300
Index
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