2011 FORD EXPEDITION towing

P (Park)
This position locks the transmission
and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Press the brake pedal
•Start the engine
•Move the gearshift lever into the
desired gear. If your vehicle is
equipped with a floor-shift
transmission, press the gearshift
lever release button (on the front
of the lever) while shifting into
the desired gear.
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Overdrive) with Tow/Haul Off
The normal driving position for the best fuel economy. Transmission
operates in gears one through six.
D (Overdrive) with Tow/Haul On
The Tow/Haul feature improves transmission operation when towing a
trailer or a heavy load. All transmission gear ranges are available when
using Tow/Haul.
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Note:The default setting for the camera delay is off. Press the
“Settings” button found on the navigation screen (if equipped) to set the
camera delay feature to on or off.
When towing, the camera system will only see what is being towed
behind the vehicle; this might not provide adequate coverage as it
usually provides in normal operation and some objects might not be
seen.
The camera lens for the camera is located on the liftgate, above the
license plate. Keep the lens clean so the video image remains clear and
undistorted. Clean the lens with a soft, lint-free cloth and non-abrasive
cleaner.
Note:If the camera system image is not clear or seems distorted, it may
be covered with water droplets, snow, mud or any other substance. If
this occurs, clean the camera lens before using the reverse camera
system.
WARNING:The camera system is a reverse aid supplement
device that still requires the driver to use it in conjunction with
the rearview mirror and the side mirrors for maximum coverage.
WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING:Backup as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
WARNING:Do not use the camera system with the liftgate
open.
If the back end of the vehicle is hit or damaged, then check with your
authorized dealer to have your rear video system checked for proper
coverage and operation.
Night time and dark area use
At night time or in dark areas, the reverse camera system relies on the
reverse lamp lighting to produce an image. Therefore it is necessary that
both reverse lamps are operating in order to get a clear image in the
dark. If either of the lamps are not operating, stop using the camera
system, at least in the dark, until the lamp(s) are replaced and
functioning.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
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Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press the flasher control and all front and rear direction signals will flash.
Press the flasher control again to turn them off. Use it when your vehicle
is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, activate
the hazard flashers and set the
parking brake.
2. Place the gearshift in P (Park)
and turn the engine off.
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Removing the spare tire
1. Remove the jack handle and
winch extension from the tray and
assemble them.
2. Open the spare tire winch access
plug in the bottom of the
compartment for the jack and tools
tray.
3. Insert the winch extension tool
assembly through the access hole in
the floor and engage the winch.
4. To remove the spare tire, turn the
handle counterclockwise until the
tire is lowered to the ground and
the cable is slightly slack.
5. Slide the retainer through the center of the spare tire wheel.
Tire change procedure
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block the
wheels (both front or both rear) on the opposite end of the vehicle
from the wheel being changed. If on a grade, block both opposite
wheels on the downward side of the hill.
WARNING:If the vehicle slips off the jack, you or someone else
could be seriously injured.
WARNING:On vehicles equipped with air suspension, turn off
the Air Suspension system prior to jacking, hoisting or towing
your vehicle.
WARNING:Turn off the running boards (if equipped) before
jacking or placing any object under the vehicle. Never place your
hand between the extended running board and the vehicle. A moving
running board may cause injury.
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13. Turn on the air suspension system (if equipped). Refer toMessage
centerin theInstrument Clusterchapter for instructions on turning the
air suspension system on.
Stowing the spare tire
1. Lay the tire on the ground, near the rear of the vehicle, with the valve
stem side facing up.
2. Slide the wheel partially under
the vehicle and install the retainer
through the wheel center. If
equipped, you may have to remove
the wheel center cap prior to
pushing the retainer through the
center of the wheel. To remove the
center cap, press it off with the jack
tool from the inner side of the
wheel. After doing so, pull on the
cable to align the components at the
end of the cable.
3. Assemble the jack handle and
winch extension (as shown in
illustration), then insert the winch
extension through the access hole
behind the 3rd row seat and engage the winch.
4. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The wrench will become harder to turn
and the spare tire winch will ratchet or slip when the tire is raised to
maximum tightness. A clicking sound will be heard from the winch
indicating that the tire is properly stowed.
5. Disassemble the jack tool and winch extension and snap them back
into the tool tray. Reinstall the jack bag properly around the jack and
tool assembly tray, making sure the strap is securely fastened. Close the
access hole with the rubber plug. Reinstall the tray into the vehicle and
secure it with the wing nut (turn clockwise until tight).
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. Also, wrecker towing the vehicle
by the frame-mounted tow hooks is not recommended or advised.
Note:If your vehicle is equipped with air suspension, the air suspension
control and the ignition must be turned off before being towed. Refer to
Air suspension systemin theDrivingchapter.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is required that your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
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