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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press the flasher control and all front and rear direction signals will flash.
Press the flasher control again to turn them off. Use it when your vehicle
is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
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Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
Passenger compartment fuse panel
The fuse panel is located behind a trim panel on the left side of the
driver’s footwell near the parking brake. To remove the trim panel, slide
the release lever to the right then pull the trim panel out.
To remove the fuse panel cover, press in the tabs on both sides of the
cover, then pull the cover off.
To reinstall the fuse panel cover, place the top part of the cover on the
fuse panel, then push the bottom part of the cover until it clicks into
place. Gently pull on the cover to make sure it is secure.
To reinstall the trim panel, align the tabs on the bottom of the panel with
the grooves, push the panel shut and slide the release lever to the left to
secure the panel.
To remove a fuse, use the fuse puller tool provided on the fuse panel
cover.
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver front smart window
2 15A Not used (spare)
3 30A Not used (spare)
4 10A Demand lamps
5 20A Not used (spare)
6 5A RF module
7 7.5A Power mirror switch, Memory seat
switch, Driver seat module
8 10A Not used (spare)
9 10A Power liftgate
10 10A Run/accessory relay
11 10A Instrument panel cluster, Heads-up
display
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
223341
42
43
44
45
34
35
36
37
23
24
25
26
27
283846
394729
32
40
31
30
48
49
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
12 15A Interior lighting, Puddle lamps,
Backlighting
13 15A Right turn/stop lamps and turn signals
14 15A Left turn/stop lamps and turn signals
15 15A Reverse lamps, Stop lamps,
High-mounted stop lamps
16 10A Low beam headlamps (right)
17 10A Low beam headlamps (left)
18 10A Keypad illumination, Brake shift
interlock (BSI), Passenger compartment
fuse panel, Start button LED, Passive
anti-theft system (PATS), Powertrain
control module (PCM) wake-up, 2nd row
power enable
19 20A Amplifier/subwoofer (Sony)
20 20A Lock/unlock relays – vehicles without
intelligent access (IA)
21 10A Not used (spare)
22 20A Horn relay
23 15A Steering wheel control, IA, Headlamp
switch
24 15A On-board diagnostics (OBDII)
25 15A Liftgate release
26 5A Global positioning system (GPS) module
27 20A IA
28 15A Ignition switch (without IA), Key inhibit
solenoid, Push button start (with IA)
29 20A Radio, Multi-function display screen,
Electronic finish panel, SYNCmodule
30 15A Front park lamps
31 5A Not used (spare)
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
32 15A Lock switch backlighting, Moon roof,
Power windows, Compass/auto-dimming
rear view mirror
33 10A Not used (spare)
34 10A Reverse sensing system, Rearview
camera, Blind spot monitor
35 5A Heads-up display, Headlamp leveling
36 10A Not used (spare)
37 10A Climate control
38 10A Not used (spare)
39 15A High beam headlamps
40 10A Rear park lamps
41 7.5A Occupant classification sensor (OCS),
Restraints control module
42 5A Grade assist control switch
43 10A Not used (spare)
44 10A Not used (spare)
45 5A Not used (spare)
46 10A Climate control
47 15A Not used (spare)
48 30A Circuit
BreakerPower windows/moon roof
49 — Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
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WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box Description
1 — Not used
2 — Not used
3 — Not used
4 30A** Wipers
5 40A** Anti-lock brake system (ABS) pump
6 — Not used
7 30A** Power liftgate
8 20A** Moon roof
9 20A** Power point #2 (console rear)
10 — Not used
11 — Rear window defroster/heated mirror relay
9798 77
96
95
94 93 92 91 90 89 88 66 44
78 5639 26 18 16 173 12 456789
19 20 21 22 23 24
27 28 29 30 31
40 41 42 43
5557 58 59 60 61 62 63 64 65
79 80 81 82 83 84 85 86 8767 45 32 10 11
1213
33 34 35
46 47 48 49 50 51
68 69 70 71 72
74 73
76 7553 37 36
54 38 25 15
14
52
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