2011 FORD EDGE service

Troubleshooting tips
Radio Display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required. This
message should disappear
shortly.
SIRIUSsystem
failureInternal module or
system failure
present.If this message does not
clear within shortly, or
with an ignition key cycle,
your receiver may have a
fault. See your authorized
dealer for service.
Invalid Channel Channel no longer
available.Tune to another channel
or choose another preset.
Unsubscribed
ChannelSubscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the channel,
or tune to another
channel.
No Signal Loss of signal from
the SIRIUSsatellite
or SIRIUStower to
the vehicle antenna.The signal is currently
being blocked. When you
move into an open area,
the signal should return.
Updating Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
Call SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSSatellite
Radio.Call SIRIUSat
1–888–539–7474 to
re-activate or resolve
subscription issues.
No Channels
AvailableAll the channels in
the selected category
are skipped or locked.Using the channel guide,
unlock or unskip the
channels.
Subscription
UpdatedSIRIUShas updated
the channels available
for your vehicle.No action required.
Entertainment Systems
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BULB REPLACEMENT
Lamp assembly condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, drip marks or droplets)
•Fine mist covers less than 50% of the lens
Examples of unacceptable moisture (usually caused by a lamp water
leak) are:
•Water puddle inside the lamp
•Large water droplets, drip marks or streaks present on the interior of
the lens
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized “D.O.T.” for North America and an
“E” for Europe to ensure lamp performance, light brightness and pattern
and safe visibility. The correct bulbs will not damage the lamp assembly
or void the lamp assembly warranty and will provide quality bulb burn
time.
Lights
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failure. If any excessive load is removed and you still have a faster
chime, have the system serviced immediately by your authorized dealer.
Do not attempt to manually force the liftgate to travel faster than the
power system will permit. This will activate the obstacle detection
feature.
Note:Cycling the ignition prior to completely latching the liftgate could
result in damage to the liftgate and/or its power components. Make sure
the liftgate is fully latched before operating the vehicle.
Care should be exercised in starting the engine before the liftgate is fully
closed (latched). If the ignition is cycled during a liftgate power close
cycle and the liftgate is 6-10 inches (15–24 cm) from being latched, the
liftgate may reverse to the full open position. Verify that the gate is
closed before operating or moving the vehicle, especially in an enclosure,
like a garage or a parking structure. The liftgate or its components could
be damaged in an enclosure if the liftgate is open while the vehicle is
being operated.
When power operating the liftgate at temperatures below 32°F (0°C), the
liftgate may stop about 5 inches (12.7 cm) from the full open position.
The liftgate can be fully opened by pushing it upward to the maximum
open position.
The power liftgate feature can be enabled or disabled using the message
center controls. With the setting turned off, power operation is disabled
from the liftgate handle button and from the rear cargo area button. The
transmitter and instrument panel switch will still continue to operate the
liftgate regardless of the position state of the message center. Refer to
Message centerin theInstrument Clusterchapter.
To power open or close the
liftgate from the instrument
panel:
Press the button, located to the left
of the steering column, once to
power open or close the liftgate.
To power open or close the liftgate with the transmitter:
Press
twice within three seconds to open the liftgate. Refer to
Remote entry systemin theLocks and Securitychapter.
Driver Controls
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The Restraints Control Module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, driver seat
position sensor, and front passenger sensing system. In addition, the
RCM also monitors the restraints warning light in the instrument cluster.
A difficulty with the system is indicated by one or more of the following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Safety belt precautions
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
WARNING:To reduce the risk of injury, make sure children sit
where they can be properly restrained.
WARNING:Never let a passenger hold a child on his or her lap
while the vehicle is moving. The passenger cannot protect the
child from injury in a collision.
WARNING:All occupants of the vehicle, including the driver,
should always properly wear their safety belts, even when an air
bag supplemental restraint system (SRS) is provided.
WARNING:It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured or killed. Do not
allow people to ride in any area of your vehicle that is not equipped
with seats and safety belts. Be sure everyone in your vehicle is in a
seat and using a safety belt properly.
Seating and Safety Restraints
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WARNING:Do not put anything on or over the airbag module.
Placing objects on or over the airbag inflation area may cause
those objects to be propelled by the airbag into your face and torso
causing serious injury.
WARNING:Do not attempt to service, repair, or modify the
airbag supplemental restraint system (SRS) or its fuses. See your
authorized dealer.
WARNING:Modifying or adding equipment to the front end of
the vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of the
vehicle.
Children and airbags
Children must always be properly
restrained. Accident statistics
suggest that children are safer when
properly restrained in the rear
seating positions than in the front
seating position. Failure to follow
these instructions may increase the
risk of injury in a collision.
WARNING:Airbags can kill
or injure a child in a child
seat.NEVERplace a rear-facing
child seat in front of an active
airbag. If you must use a
forward-facing child seat in the
front seat, move the seat all the
way back.
Seating and Safety Restraints
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If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness light in
the instrument cluster is no longer illuminated
•If the airbag readiness light in the instrument cluster remains
illuminated, this may or may/not be a problem due to the front
passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light
for front and side airbag system)
will either flash or stay lit.
•The readiness light will not
illuminate immediately after ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
Seating and Safety Restraints
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If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Seat-mounted side airbag system
WARNING:Do not place objects or mount equipment on or
near the airbag cover on the side of the seatbacks of the front
seats or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may increase the
risk of personal injury in the event of a collision.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seatback.
WARNING:Do not attempt to service, repair, or modify the
airbag SRS, its fuses or the seat cover on a seat containing an
airbag. Contact your authorized dealer as soon as possible.
WARNING:All occupants of the vehicle should always wear
their safety belts even when an airbag SRS is provided.
How does the side airbag system work?
The design and development of the side airbag system included
recommended testing procedures that were developed by a group of
automotive safety experts known as the Side Airbag Technical Working
Group. These recommended testing procedures help reduce the risk of
injuries related to the deployment of side airbags.
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WARNING:If the side
airbag has deployed,the
airbag will not function again.
The side airbag system
(including the seat) must be
inspected and serviced by an
authorized dealer.If the airbag
is not replaced, the unrepaired
area will increase the risk of injury
in a collision.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theWarning lights and
chimessection in theInstrument Clusterchapter. Routine maintenance
of the airbag is not required.
Any difficulty with the system is indicated by one or more of the
following:
•The readiness light (same light as used for front airbag system) will
either flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned to the on position.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at an authorized dealer immediately. Unless serviced, the system may not
function properly in the event of a collision.
Seating and Safety Restraints
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