2011 FORD E350 service

If a system fault is detected, the traction control active light and the TCS
OFF light will illuminate steadily in the instrument cluster, the TCS
button will not turn the system on or off and your vehicle should be
serviced by an authorized dealer.
ADVANCETRACWITH ROLL STABILITY CONTROL™ (RSC)
STABILITY ENHANCEMENT SYSTEM (IF EQUIPPED)
The AdvanceTracwith RSCsystem provides the following stability
enhancement features for certain driving situations:
•Traction control system (TCS), which functions to help avoid
drive-wheel spin and loss of traction.
•Electronic stability control (ESC), which functions to help avoid skids
or lateral slides
•Roll Stability Control™ (RSC), which functions to help avoid a
vehicle roll-over.
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracwith RSCsystem. In addition, installing any
stereo loudspeakers may interfere with and adversely affect the
AdvanceTracwith RSCsystem. Install any aftermarket stereo
loudspeaker as far as possible from the front center console, the
tunnel, and the front seats in order to minimize the risk of interfering
with the AdvanceTracwith RSCsensors. Reducing the effectiveness
of the AdvanceTracwith RSCsystem could lead to an increased risk
of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracwith RSCsystem is an indication that
at least some of the tires have exceeded their ability to grip the road;
this could reduce the operator’s ability to control the vehicle,
potentially resulting in a loss of vehicle control, vehicle rollover,
personal injury and death. If your AdvanceTracwith RSCsystem
activates, SLOW DOWN.
Driving
194
2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

WARNING:If a failure has been detected within the
AdvanceTracwith RSCsystem, the stability control light and
TCS OFF light will illuminate steadily. Verify that the AdvanceTrac
with RSCsystem is not manually disabled. Press the TCS OFF button
located on the center of the instrument panel. If the stability control
light still illuminates steadily, have the system serviced by an
authorized dealer immediately. Operating your vehicle with
AdvanceTracwith RSCdisabled could lead to an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
The AdvanceTracwith RSCsystem automatically enables each time
the engine is started. All features of the AdvanceTracwith RSCsystem
(TCS, ESC, and RSC) are active and monitor the vehicle from start-up.
However, the system will only intervene if the driving situation requires
it.
The AdvanceTracwith RSC
system includes a TCS OFF button
on the center of the instrument
panel, a stability control light and a
TCS OFF light in the instrument
cluster. The stability control light in
the instrument cluster will
illuminate temporarily during start-up as part of a normal system
self-check, or during driving if a driving situation causes the
AdvanceTracwith RSCsystem to operate. If the stability control light
and TCS OFF light illuminate steadily, verify that the AdvanceTracwith
RSCsystem is not manually disabled by pressing the TCS OFF button
located on the center stack of the instrument panel. If the stability
control light and TCS OFF light remain steadily illuminated, or if the
message center (if equipped) displays SERVICE RSC NOW, have the
system serviced by an authorized dealer immediately.
When AdvanceTracwith RSCperforms a normal system self-check,
some drivers may notice a slight movement of the brake, and/or a
rumble, grunting, or grinding noise after startup and when driving off.
When an event occurs that activates AdvanceTracwith RSCyou may
experience the following:
•A slight deceleration of the vehicle
•The stability control light will flash.
•A vibration in the pedal when your foot is on the brake pedal
Driving
195
2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

If you switch off the AdvanceTracwith RSCsystem below 20 mph
(32 km/h), the TCS OFF light and stability control light will illuminate
steadily. Pressing the TCS OFF button again or if the vehicle is above
20 mph (32 km/h) will turn off the stability control light and TCS OFF
light. The switch will not allow partial AdvanceTracwith RSCsystem
disabling above 20 mph (32 km/h).
In R (Reverse), ABS and the engine traction control and brake traction
control features will continue to function; however, ESC and RSCare
disabled.
AdvanceTracwith RSCFeatures
Button
functionsStability
control and
TCS OFF
lightRSCESC TCS
Default at
start-upIlluminated
during bulb
checkEnabled Enabled Enabled
Button pressed
momentarilyIlluminated
solidEnabled EnabledDisabled
below
20 mph
(32 km/h)
Button pressed
again after
deactivation or
driving above
20 mph
(32 km/h)Not
illuminatedEnabled Enabled Enabled
STEERING
To help prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
•Do not operate the vehicle with a low power steering pump fluid level
(If the fluid level is below the FULL COLD range on the dipstick).
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
Driving
198
2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the MAX mark, as
this may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire.
•uneven tire wear.
•loose or worn suspension components.
•loose or worn steering components.
•improper steering alignment.
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
TRACTION-LOK AXLE (IF EQUIPPED)
This axle provides added traction on slippery surfaces, particularly when
one wheel is on a poor traction surface. Under normal conditions, the
traction-lok axle functions like a standard rear axle. The axle may exhibit
a slight noise or vibration in tight turns with low vehicle speed. This is
normal behavior and indicates the axle is working.
PREPARING TO DRIVE
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
WARNING:In a rollover crash, an unbelted person is
significantly more likely to die than a person wearing a seat belt.
Utility vehicles and trucks have larger tires and increased ground
clearance, giving the vehicle a higher center of gravity than a passenger
car.
Driving
199
2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

AUTOMATIC TRANSMISSION OPERATION
Understanding the gearshift positions of the 4–speed automatic
transmission
Your vehicle has been designed to improve fuel economy by reducing
fuel usage during coasting or deceleration. When you take your foot off
the accelerator pedal and the vehicle begins to slow down the torque
converter clutch locks up and aggressively shuts off fuel flow to the
engine while decelerating. This fuel economy benefit may be perceived
as a light to medium braking sensation when removing your foot from
the accelerator pedal.
This vehicle is equipped with an adaptive transmission shift strategy.
Adaptive transmission shift strategy offers the optimal transmission
operation and shift quality. When the vehicle’s battery has been
disconnected for any type of service or repair, the transmission will need
to relearn the normal shift strategy parameters, much like having to reset
your radio stations when your vehicle battery has been disconnected.
The adaptive transmission shift strategy allows the transmission to
relearn these operating parameters. This learning process could take
several transmission upshifts and downshifts; during this learning
process, slightly firmer shifts may occur. After this learning process,
normal shift feel and shift scheduling will resume.
P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
1. Start the engine
2. Press the brake pedal
3. Move the gearshift lever into the desired gear
To put your vehicle in P (Park):
1. Come to a complete stop
2. Move the gearshift lever and securely latch it in P (Park)
Driving
203
2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

2 (Second)
This position allows for second gear only.
•Provides engine braking.
•Use to start-up on slippery roads.
•To return to
(Overdrive), move the gearshift lever into the
(Overdrive) position.
•Selecting 2 (Second) at higher speeds will cause the transmission to
downshift to second gear at the appropriate vehicle speed.
1 (First)
•Provides maximum engine braking.
•Allows upshifts by moving gearshift lever.
•Will not downshift into 1 (First) at high speeds; allows for 1 (First)
when vehicle reaches slower speeds.
Forced downshifts
•Allowed in
(Overdrive) or Drive.
•Press the accelerator to the floor.
•Allows transmission to select an appropriate gear.
Understanding the shift positions of the 5–speed automatic
transmission (if equipped - 5.4L and 6.8L gasoline engines only)
Your vehicle has been designed to improve fuel economy by reducing
fuel usage during coasting or deceleration. When you take your foot off
the accelerator pedal and the vehicle begins to slow down, the torque
converter clutch locks up and aggressively shuts off fuel flow to the
engine while decelerating. This fuel economy benefit may be perceived
as a light to medium braking sensation when removing your foot from
the accelerator pedal.
This vehicle is equipped with an adaptive transmission shift strategy.
Adaptive transmission shift strategy offers the optimal transmission
operation and shift quality. When the vehicle’s battery has been
disconnected for any type of service or repair, the transmission will need
to relearn the normal shift strategy parameters, much like having to reset
your radio stations when your vehicle battery has been disconnected.
Driving
205
2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

VEHICLE USED AS A STATIONARY POWER SOURCE
Auxiliary equipment called power take-off or PTO, is often added to the
engine or transmission to operate utility equipment. Examples include a
wheel-lift for tow trucks, cranes, tools for construction or tire service and
pumping fluids. PTO applications draw auxiliary horsepower from the
powertrain, often while the vehicle is stationary. In this condition, there
is limited cooling air flow through the radiator and around the vehicle
that normally occurs when a vehicle is moving. The aftermarket PTO
system installer, having the most knowledge of the final application, is
responsible for determining whether additional chassis heat protection or
powertrain cooling is required, and alerting the user to the safe and
proper operation.
Your vehicle is qualified for use as a stationary power source, within
limits detailed in theFord Truck Body Builders Layout Book,found at
www.fleet.ford.com/truckbbas, and through the Ford Truck Body Builders
Advisory Service.
Gas engine vehicles are qualified for up to 10 minutes of continuous
operation as a stationary power source, due to the potential for the
normal venting of fuel vapors. Further consult your aftermarket PTO
installer, since the duration of operation limit for the aftermarket PTO
may be less than the vehicle is capable of.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly. Never drive through water
that is higher than the bottom of
the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
Driving
214
2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
Roadside Emergencies
215
2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)