2011 FORD E350 steering

Introduction 4
Instrument Cluster 14
Warning lights and chimes 14
Gauges 19
Message center 21
Entertainment Systems 29
AM/FM stereo 29
AM/FM stereo with CD 31
Auxiliary input jack 38
USB port 40
Satellite radio information 44
Navigation system 47
SYNC47
Climate Controls 48
Heater only 48
Manual heating and air conditioning 49
Lights 51
Headlamps 51
Turn signal control 55
Bulb replacement 57
Driver Controls 63
Windshield wiper/washer control 63
Steering wheel adjustment 64
Power windows 65
Mirrors 66
Speed control 69
Upfitter controls 71
Locks and Security 73
Keys 73
Locks 73
Anti-theft system 83
Table of Contents
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2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

Using your vehicle as an ambulance
If your light truck is equipped with the Ford Ambulance Preparation
Package, it may be utilized as an ambulance. Ford urges ambulance
manufacturers to follow the recommendations of theFord Incomplete
Vehicle Manual, Ford Truck Body Builder’s Layout Bookand the
Qualified Vehicle Modifiers (QVM) Guidelinesas well as pertinent
supplements. For additional information, please contact the Truck Body
Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and
then by selecting “Contact Us” or by phone at 1–877–840–4338.
Use of your Ford light truck as an ambulance, without the Ford Ambulance
Preparation Package voids the Ford New Vehicle Limited Warranty and
may void the Emissions Warranties. In addition, ambulance usage without
the preparation package could cause high underbody temperatures,
overpressurized fuel and a risk of spraying fuel which could lead to fires.
If your vehicle is equipped with the Ford Ambulance Preparation
Package, it will be indicated on the Safety Compliance Certification
Label. The label is located on the driver’s side door pillar or on the rear
edge of the driver’s door. You can determine whether the ambulance
manufacturer followed Ford’s recommendations by directly contacting
that manufacturer.
Using your vehicle as a stationary power source (PTO)
Refer to theDrivingchapter for more information and guidelines for
operating a vehicle equipped with an aftermarket power take-off system.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Introduction
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2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger seatbelts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Introduction
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2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
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2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull and hold the steering wheel
release control toward you.
2. Move the steering wheel up or
down until you find the desired
location.
3. Release the steering wheel
release control. This will lock the
steering wheel in position.
WARNING:Never adjust the steering wheel when the vehicle is
moving.
ILLUMINATED VISOR MIRROR (IF EQUIPPED)
Lift the mirror cover to turn on the
visor mirror lamp.
AUXILIARY POWER POINT (12V DC)
Power outlets are designed for accessory plugs only. Do not insert
any other object in the power outlet as this will damage the
outlet and blow the fuse. Do not hang any type of accessory or
accessory bracket from the plug. Improper use of the power
outlet can cause damage not covered by your warranty.
Auxiliary power points can be found in the following locations:
•On the instrument panel, equipped with a cover or a cap plug
•Behind the driver’s seat on the upper trim panel (if equipped)
•In the glove box (if equipped)
Do not use the power point for operating the cigarette lighter element (if
equipped).
Driver Controls
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2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

SPEED CONTROL (IF EQUIPPED)
With speed control set, you can maintain a set speed without keeping
your foot on the accelerator pedal.
WARNING:Do not use the speed control in heavy traffic or on
roads that are winding, slippery or unpaved.
Using speed control
The speed controls are located on the steering wheel. The following
buttons work with speed control.
ON:Press to turn on speed control.
OFF:Press to turn off speed
control.
RES (Resume):Press to resume a
set speed.
SET/ACCEL:Press to set a speed
or increase a set speed.
COAST:Press to reduce a set speed.
Setting speed control
1. Press and release ON.
2. Accelerate to the desired speed.
3. Press and release SET/ACCEL.
4. Take your foot off the accelerator pedal.
5. The indicator
light on the instrument cluster will turn on.
Note:
•Vehicle speed may vary momentarily when driving up and down a
steep hill.
•If the vehicle speed increases above the set speed on a downhill, you
may want to apply the brakes to reduce the speed.
•If the vehicle speed decreases more than 10 mph (16 km/h) below
your set speed on an uphill, your speed control will disengage.
Disengaging speed control
To disengage speed control, press the brake pedal. Disengaging speed
control will not erase the previous set speed.
Driver Controls
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2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

Resuming a set speed
Press and release RES. This will automatically return the vehicle to the
previously set speed.
Increasing speed while using speed control
To increase the set speed:
•Press and hold SET/ACCEL until you get to the desired speed, then
release. You can also use SET/ACCEL to operate the tap-up function.
Press and release SET/ACCEL to increase the vehicle set speed in
1 mph (1.6 km/h) increments.
•Use the accelerator pedal to get to the desired speed. When the
vehicle reaches that speed, press and release SET/ACCEL.
Reducing speed while using speed control
To reduce the set speed:
•Press and hold COAST until you get to the desired speed, then
release. You can also use COAST to operate the tap-down function.
Press and release COAST to decrease the vehicle set speed in 1 mph
(1.6 km/h) increments.
•Press the brake pedal until the desired vehicle speed is reached, then
press and release SET/ACCEL.
Turning off speed control
To turn off the speed control, press OFF or turn off the ignition.
Note:When you turn off the speed control or the ignition, your speed
control set speed memory is erased.
STEERING WHEEL CONTROLS (IF EQUIPPED)
SYNCsystem hands free
control feature (if equipped)
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or answer a phone call. Press and
hold
to end a call or exit phone mode.
For further information on the SYNCsystem, refer to theSYNC
supplement.
Driver Controls
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2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)

VEHICLE CHARACTERISTICS
How your vehicle differs from other vehicles
SUVs and trucks can differ from
some other vehicles in a few
noticeable ways. Your vehicle may
be:
•Higher – to allow higher load
carrying capacity and to allow it
to travel over rough terrain
without getting hung up or
damaging underbody components.
•Shorter – to give it the capability
to approach inclines and drive
over the crest of a hill without
getting hung up or damaging
underbody components. All other
things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs than a vehicle with a longer
wheelbase.
•Narrower – to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, SUVs and trucks often
will have a higher center of gravity
and a greater difference in center of
gravity between the loaded and
unloaded condition.
These differences that make your
vehicle so versatile also make it
handle differently than an ordinary
passenger car.
Tires, Wheels and Loading
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2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)