2011 FORD E250 Owners Manual

EngineRear axle
ratioMaximum
GCWR - lb (kg)Maximum Trailer
Weight - lb (kg)
E-350 Cutaway Dual Rear Wheel (DRW) 138” Wheelbase
5.4L 3.73 10050 (4763) 4900 (2223)
5.4L 4.10 13000 (5897) 7700 (3493)
6.8L 4.10 18500 (8391) 10000 (4536)
E-350 Cutaway Single Rear Wheel (SRW) 158” Wheelbase
5.4L 3.73 9600 (4354) 4600 (2087)
5.4L 4.10 13000 (5896) 8000 (3629)
6.8L 4.10 18500 (8391) 10000 (4536)
E-350 Cutaway Dual Rear Wheel (DRW) 158”/176” Wheelbase
5.4L 3.73 10050 (4763) 4800 (2177)
5.4L 4.10 13000 (5897) 7700 (3493)
6.8L 4.10 18500 (8391) 10000 (4536)
E-350 Stripped Chassis Single Rear Wheel (SRW) 138”
Wheelbase
5.4L 3.73/4.10 13000 (5897) 8700 (3946)
E-350 Stripped Chassis Single Rear Wheel (SRW) 158”
Wheelbase
5.4L 3.73/4.10 13000 (5897) 8600 (3901)
E-350 Stripped Chassis Dual Rear Wheel (DRW) 138” Wheelbase
5.4L 4.10 13000 (5897) 8400 (3810)
6.8L 4.10 18500 (8391) 10000 (4536)
E-350 Stripped Chassis Dual Rear Wheel (DRW) 158”/176”
Wheelbase
5.4L 4.10 13000 (5897) 8300 (3765)
6.8L 4.10 18500 (8391) 10000 (4536)
E-450 Cutaway
5.4L 4.56 14050 (6373) 8500 (3856)
6.8L 4.56 22000 (9979) 10000 (4536)
E-450 Stripped Chassis
5.4L 4.56 14050 (6373) 9200 (4173)
6.8L 4.56 22000 (9979) 10000 (4536)
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Notes:
•Maximum trailer weight for all cutaway vehicles must be calculated by
subtracting the weight of the vehicle (including incomplete vehicle
weight and payload which includes second unit body weight, cargo
and passengers) from the GCW; otherwise, maximum trailer weight is
10,000 lb (4,536 kg).
•For high altitude operation reduce GCWR by 2% per 1,000 ft (300 m)
elevation.
•To determine the maximum trailer weight designed for your particular
vehicle as equipped, follow the instructions inVehicle loading - with
and without a trailerearlier in this chapter.
Preparing to tow
Use the proper equipment for towing a trailer and make sure it is
properly attached to your vehicle. Contact your authorized dealer or a
reliable trailer dealer as soon as possible if you require assistance.
Hitches
Do not use or install a hitch that clamps onto the vehicle’s bumper or to
the axle. An underbody hitch is acceptable if it is installed properly.
Using a step bumper (if equipped)
The rear bumper is equipped with an integral hitch and only requires a
ball with a one inch (25.4 mm) shank diameter. The bumper has a
5,000 lb (2,270 kg) trailer weight and 500 lb (227 kg) tongue weight
capacity.
If it is necessary to relocate the trailer hitch ball position, a
frame-mounted trailer hitch must be installed.
Safety chains
Always connect the trailer’s safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer’s safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
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Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
WARNING:Do not connect a trailer’s hydraulic brake system
directly to your vehicle’s brake system. Your vehicle may not
have enough braking power and your chances of having a collision
greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Integrated trailer brake controller (if equipped)
Your vehicle may be equipped with a fully integrated electronic trailer
brake controller (TBC). When used properly, the TBC helps ensure
smooth and effective trailer braking by powering the trailer’s electric
brakes with a proportional output based on the towing vehicle’s brake
pressure.
WARNING:The Ford TBC has only been verified to be
compatible with trailers having electric-actuated drum brakes
(one to four axles) and not hydraulic surge or electric-over-hydraulic
types. It is the responsibility of the customer to ensure that the trailer
brakes are adjusted appropriately, functioning normally and all electric
connections are properly made. Failure to do so may result in loss of
vehicle control, crash or serious injury.
The TBC user interface consists of
the following:
1.+/- (GAIN adjustment
buttons):Pressing these buttons
adjusts the TBC’s power output to
the trailer brakes (in
0.5 increments). The GAIN setting
can be increased to a maximum of
10.0 or decreased to a minimum of 0 (no trailer braking). Pressing and
holding a button raises or lowers the setting continuously. The gain
setting displays in the message center as follows: TBC GAIN = XX.X.
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The trailer brake controller (TBC) is designed to display three items of
information in the instrument cluster message center. These are: gain
setting, output bar graph, and trailer connectivity status. They appear in
the message center as follows:
•TBC GAIN = XX.X NO TRAILER:The instrument cluster message
center displays the current gain setting during a given ignition cycle
and when adjusting the gain. This message is also displayed during
manual activation without a trailer connected or when gain
adjustments are made with no trailer connected.
•TBC GAIN = XX.X OUTPUT = //////:When the vehicle’s brake pedal
is pushed, or when the manual control is activated, bar indicators
illuminate in the instrument cluster message center to indicate the
amount of power going to the trailer brakes relative to the brake pedal
or manual control input. One bar indicates the least amount of output
with six bars indicating maximum output.
•TRAILER CONNECTED:This message is displayed when a correct
trailer wiring connection (a trailer with electric trailer brakes) has
been sensed during a given ignition cycle.
•TRAILER DISCONNECTED:This message is displayed and
accompanied by a single chime, when a trailer connection was
determined and then a disconnection, either intentionally or
unintentionally, has been sensed during a given ignition cycle. It is also
displayed if a truck or trailer wiring fault occurs causing the trailer to
appear disconnected. This message is also displayed during manual
activation without a trailer connected.
2.Manual control lever:Slide the control lever to the left to activate
power to the trailer’s electric brakes independent of the tow vehicle’s
brakes (see the followingProcedure for adjusting GAINsection for
instructions on proper use of this feature). If the manual control is
activated while the brake is also applied, the greater of the two inputs
determines the power sent to the trailer brakes.
•Stop lamps:Activating the TBC manual control lever illuminates both
the trailer brake lamps and the tow vehicle brake lamps except the
center high-mount stop lamp (presuming proper trailer electrical
connection). Pressing the vehicle brake pedal also illuminates both
trailer and vehicle brake lamps.
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Procedure for adjusting GAIN:
The GAIN setting is used to set the TBC for the specific towing
condition and should be changed as towing conditions change. Changes
to towing conditions include trailer load, vehicle load, road conditions
and weather.
The GAIN should be set to provide the maximum trailer braking
assistance while ensuring the trailer wheels do not lock when braking;
locked trailer wheels may lead to trailer instability.
Note:This should only be performed in a traffic-free environment at
speeds of approximately 20–25 mph (30–40 km/h).
1. Make sure the trailer brakes are in good working condition,
functioning normally and properly adjusted. See your trailer dealer if
necessary.
2. Hook up the trailer and make the electrical connections according to
the trailer manufacturer’s instructions.
3. When a trailer with electric brakes is plugged in, theTRAILER
CONNECTEDmessage displays in the instrument cluster message
center.
4. Use the GAIN adjustment (+/-) buttons to increase or decrease the
GAIN setting to the desired starting point. A GAIN setting of 6.0 is a
good starting point for heavier loads.
5. In a traffic-free environment, tow the trailer on a dry, level surface at
a speed of 20–25 mph (30–40 km/h) and squeeze the manual control
lever completely.
6. If the trailer wheels lock up (indicated by squealing tires), reduce the
GAIN setting; if the trailer wheels turn freely, increase the GAIN setting.
Repeat Steps 5 and 6 until the GAIN setting is at a point just below
trailer wheel lock-up. If towing a heavier trailer, trailer wheel lock-up
may not be attainable even with the maximum GAIN setting of 10.
Explanation of instrument cluster warning messages:
The TBC interacts with the instrument cluster message center to display
the following messages:
TRAILER BRAKE MODULE FAULT:This message is displayed and
accompanied by a single chime, in response to faults sensed by the TBC.
In the event this message is seen, please contact your authorized dealer
as soon as possible for diagnosis and repair. The TBC may still function,
but performance may be degraded.
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WIRING FAULT ON TRAILER:This message is displayed when a
Short circuit on the electric brake output wirehas occurred. If the
WIRING FAULT ON TRAILERmessage is displayed and accompanied
by a single chime, with no trailer connected, the problem is with the
vehicle wiring from the TBC to the 7–pin connector at the bumper. If the
message is only displayed with a trailer connected, the problem is related
to the trailer wiring; consult your trailer dealer for assistance. This can
be a short to ground (i.e., chaffed wire) or a short to voltage (i.e., pulled
pin on trailer emergency break-away battery) or trailer brakes drawing
too much current.
Note:Your TBC can be diagnosed by your authorized dealer to
determine exactly which trailer fault has occurred; however, if the fault
is with the trailer this diagnosis isnotcovered under your Ford
warranty.
Points to Remember:
•Remember to adjust gain setting before using the TBC for the first
time.
•Readjust gain setting on the TBC (according to procedure above)
whenever road, weather and trailer or vehicle loading conditions
change from those that existed when the gain was initially set.
•The sliding lever on the TBC should be used only for manual
activation of trailer brakes to assist with proper adjustment of the
GAIN. Misuse, such as application during trailer sway, could cause
instability of trailer and/or tow vehicle.
•Avoid towing in adverse weather conditions. The TBC does not
provide anti-lock control of the trailer wheels. Trailer wheels can lock
up on slippery surfaces, resulting in reduced stability of trailer and
tow vehicle.
•The TBC is equipped with a feature which reduces output at vehicle
speeds below 11 mph (18 km/h) so trailer and vehicle braking is not
jerky or harsh. This feature is only available when applying the brakes
using the vehicle’s brake pedal, not the TBC.
•The TBC interacts with the brake system of the vehicle, including
ABS, in order to reduce the likelihood of trailer wheel lock-up;
therefore, if these systems are not functioning properly, the TBC may
not function at full performance.
•Your vehicle’s brake system and the trailer brake system work
independently of each other; changing the GAIN setting on the TBC
does not affect the operation of your vehicle’s brakes whether a trailer
is attached or not.
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•When the vehicle is turned off, the TBC output is disabled and the
display is shut down; turning the ignition from off to on awakens the
TBC module.
•The TBC is only a factory- or dealer-installed item; Ford is not
responsible for warranty or performance of the TBC due to misuse or
customer installation.
•Do not attempt removal of the TBC without consulting the
Workshop Manual; damage to the unit may result.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. Contact
your authorized dealer or trailer rental agency for proper instructions
and equipment for hooking-up trailer lamps.
Driving while you tow
When towing a trailer:
•Do not drive faster than 70 mph (113 km/h) during the first 500 miles
(800 km) of trailer towing and don’t make full-throttle starts.
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consider turning overdrive off (4–speed transmissions) or using the
tow/haul feature (5–speed transmissions) to eliminate excessive
shifting and assist in transmission cooling. For additional information,
refer toAutomatic transmission operationin theDrivingchapter.
•Allow more distance for stopping with a trailer attached; anticipate
stops and brake gradually.
When descending long, steep downhill grades, always use a lower gear to
provide engine braking to save wear on brakes. Use D (Overdrive OFF)
on moderately steep hills, 2 (Second) on steep hills, and 1 (First) on
very steep hills.Do not apply your brakes continuously, as they
may overheat and become less effective.
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Trailer towing tips
•Practice turning, stopping and backing-up before starting on a trip to
get the feel of the vehicle-trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•If you will be towing a trailer frequently in hot weather, hilly
conditions, at GCWR, or any combination of these factors, consider
refilling your rear axle with synthetic gear lube if not already so
equipped. Refer to theMaintenance and Specificationschapter for
the lubricant specification. Remember that regardless of the rear axle
lube used, do not tow a trailer for the first 1,000 miles (1,600 km) of a
new vehicle, and that the first 500 miles (800 km) of towing be done
at no faster than 70 mph (113 km/h) with no full throttle starts.
•Do not tow a trailer for the first 500 miles (800 km) after changing
the rear axle lube.
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•Do not allow the static water level to rise above the bottom edge of
the rear bumper.
•Do not allow waves to break higher than 6 in (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•Causing internal damage to the components.
•Affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
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