2011 FORD CROWN VICTORIA steering

Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 19
Entertainment Systems 26
AM/FM stereo 26
AM/FM stereo with CD 28
AM/FM stereo cassette with CD 32
AM/FM stereo with in-dash six CD 37
Climate Controls 43
Manual heating and air conditioning 43
Automatic temperature control 44
Rear window defroster 46
Lights 47
Headlamps 47
Turn signal control 52
Bulb replacement 53
Driver Controls 65
Windshield wiper/washer control 65
Steering wheel adjustment 66
Power windows 68
Mirrors 69
Speed control 71
Locks and Security 74
Keys 74
Locks 74
Anti-theft system 82
Table of Contents
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Notice to owners of Severe Duty vehicles (Crown Victoria only)
Before you drive your vehicle, be sure to read theCrown Victoria
Severe Dutychapter. This chapter contains important operation and
maintenance information.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
Introduction
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger seatbelts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
Introduction
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull and hold the steering wheel
release control toward you.
2. Move the steering wheel up or
down until you find the desired
location.
3. Release the steering wheel
release control. This will lock the
steering wheel in position.
WARNING:Never adjust the steering wheel when the vehicle is
moving.
ILLUMINATED VISOR MIRROR (IF EQUIPPED)
Lift the mirror cover to turn on the
visor mirror lamps.
Slide-on-rod feature (if
equipped)
Rotate the visor towards the side
window and extend it rearward for
additional sunlight coverage.
Note:To stow the visor back into
the headliner, visor must be
retracted before moving it back
towards the windshield.
Driver Controls
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SPEED CONTROL (IF EQUIPPED)
With speed control set, you can maintain a set speed without keeping
your foot on the accelerator pedal.
WARNING:Do not use the speed control in heavy traffic or on
roads that are winding, slippery or unpaved.
Using speed control
The speed controls are located on the steering wheel; there are two
versions. The following buttons work with speed control:
ON:Press to turn the speed control
on.
OFF:Press to turn the speed
control off.
RESUME:Press to resume a set
speed.
SET +/–:Press to set a speed or to
increase or decrease a set speed.
Setting speed control
4. Press and release ON.
5. Accelerate to the desired speed.
6. Press and release SET +.
7. Take your foot off the accelerator pedal.
8. The indicator
light (if equipped) on the instrument cluster will
turn on.
Note:
•Vehicle speed may vary momentarily when driving up and down a
steep hill.
•If the vehicle speed increases above the set speed on a downhill, you
may want to apply the brakes to reduce the speed.
•If the vehicle speed decreases more than 10 mph (16 km/h) below
your set speed on an uphill, your speed control will disengage.
Disengaging speed control
Press the brake pedal to disengage the speed control. Disengaging the
speed control will not erase previous set speed.
ON
OFFSET
OFF ON RESUME
SET
RESUME
Driver Controls
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Resuming a set speed
Press and release RESUME. This will automatically return the vehicle to
the previously set speed.
Increasing speed while using speed control
To set a higher speed:
•Press and hold SET + until you get to the desired speed, then release.
You can also use SET + to operate the tap-up function. Press and
release SET + to increase the vehicle set speed in 1 mph (1.6 km/h)
increments.
•Use the accelerator pedal to get to the desired speed, then press and
release SET +.
Reducing speed while using speed control
To reduce a set speed:
•Press and hold SET – until you get to the desired speed, then release.
You can also use SET – to operate the tap-down function. Press and
release SET – to decrease the vehicle set speed in 1 mph (1.6 km/h)
increments.
•Press the brake pedal until the desired vehicle speed is reached, then
press and release SET +.
Turning off speed control
To turn off the speed control, press OFF or turn off the ignition.
Note:When you turn the speed control or the ignition off, your speed
control set speed memory is erased.
STEERING WHEEL CONTROLS (IF EQUIPPED)
Audio control features
NEXT:Press to select the next
preset radio station, tape selection
or CD track.
VOL +/– (Volume):Press to
increase or decrease the volume.
Driver Controls
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Note:Large metallic objects, electronic devices that are used to
purchase gasoline or similar items, or a second coded key on the same
key chain may cause vehicle starting issues. You need to prevent these
objects from touching the coded key while starting the engine. These
objects will not cause damage to the coded key, but may cause a
momentary issue if they are too close to the key when starting the
engine. If a problem occurs, turn the ignition to the off position, remove
all objects on the key chain away from the coded key and restart the
engine.
Note: Do not leave a duplicate coded key in the vehicle. Always
take your keys and lock all doors when leaving the vehicle.
Anti-theft indicator
The anti-theft indicator is the flashing red indicator located on top of the
dash panel to the left of the steering wheel.
•When the ignition is in the off position, the indicator will flash once
every two seconds to indicate the SecuriLocksystem is functioning
as a theft deterrent.
•When the ignition is in the on position, the indicator will glow for
three seconds to indicate normal system functionality.
If a problem occurs with the SecuriLocksystem, the indicator will flash
rapidly or glow steadily when the ignition is in the on position. If this
occurs, contact your authorized dealer as soon as possible for service.
Automatic arming
The vehicle is armed immediately after switching the ignition to the off
position.
The theft indicator on the instrument panel will flash every two seconds
when the vehicle is armed.
Automatic disarming
Switching the ignition to the on position with acoded keydisarms the
vehicle.
•The theft indicator on the instrument panel will illuminate for three
seconds and then go out.
•If the theft indicator stays on for an extended period of time or
flashes rapidly, contact your authorized dealer as soon as possible.
Locks and Security
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)