2011 FORD CROWN VICTORIA air conditioning

Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 19
Entertainment Systems 26
AM/FM stereo 26
AM/FM stereo with CD 28
AM/FM stereo cassette with CD 32
AM/FM stereo with in-dash six CD 37
Climate Controls 43
Manual heating and air conditioning 43
Automatic temperature control 44
Rear window defroster 46
Lights 47
Headlamps 47
Turn signal control 52
Bulb replacement 53
Driver Controls 65
Windshield wiper/washer control 65
Steering wheel adjustment 66
Power windows 68
Mirrors 69
Speed control 71
Locks and Security 74
Keys 74
Locks 74
Anti-theft system 82
Table of Contents
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

MANUAL HEATING AND AIR CONDITIONING SYSTEM
(IF EQUIPPED)
1.Fan speed adjustment:Controls
the volume of air circulated in the
vehicle.
2.Temperature selection:
Controls the temperature of the
airflow in the vehicle.
3.Air flow selections:Controls
the direction of the airflow in the
vehicle. See the following for a brief
description on each control.
MAX A/C:Uses recirculated air to cool the vehicle. Air flows from the
instrument panel vents only. This mode will help prevent unpleasant
odors from entering the vehicle.
NORM A/C:Uses outside air to cool the vehicle. Air flows from the
instrument panel vents only.
VENT: Distributes outside air through the instrument panel vents.
OFF: Outside air is shut out and the fan will not operate.
FLOOR: Distributes outside air through the floor vents.
MIX: Distributes outside air through the windshield defroster vents, floor
vents and side window demisters.
:Distributes outside air through the windshield defroster vents and
the side window demisters.
Operating tips
•To reduce fog build-up on the windshield during humid weather, place
the air flow selector in the
position.
•To reduce humidity build-up inside the vehicle: do not drive with the
air flow selector in OFF or MAX A/C.
•Under normal weather conditions, do not leave the air flow selector in
MAX A/C or OFF when the vehicle is parked. This allows the vehicle
to “breathe” using the outside air inlet vents.
•Do not put objects under the front seats that will interfere with the
airflow to the back seats.
•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
123
LO
HIOFF
MIX VENTFLOOR
MAX
A/C NORM
A/C
Climate Controls
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

You may experience a decrease in peak performance when the engine is
cold when operating on E
85ethanol.
Do not crank the engine for more than 10 seconds at a time as starter
damage may occur. If the engine fails to start, turn the key to off and
wait 30 seconds before trying again.
Do not use starting fluid such as ether in the air intake system. Such
fluid could cause immediate explosive damage to the engine and possible
personal injury.
If you should experience cold weather starting problems on E
85ethanol,
and neither an alternative brand of E
85ethanol nor an engine block
heater is available, the addition of unleaded gasoline to your tank will
improve cold starting performance. Your vehicle is designed to operate
on E
85ethanol alone, unleaded gasoline alone, or any mixture of the two.
SeeChoosing the right fuelin theMaintenance and Specifications
chapter for more information on ethanol.
If the engine fails to start using the preceding instructions (flexible
fuel vehicles only)
1. Press and hold down the accelerator 1/3 to 1/2 way to floor, then
crank the engine.
2. When the engine starts, release the key, then gradually release the
accelerator pedal as the engine speeds up. If the engine still fails to start,
repeat Step 1.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
Driving
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

•Theservice engine soonindicator light will illuminate.
•The message center (if equipped) will display COOLANT OVER
TEMPERATURE.
•The
symbol will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature:
•The engine will completely shut down, causing steering and braking
effort to increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
Maintenance and Specifications
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

A
ABS (see Brakes) .....................180
Accessory delay ..........................68
Airbags (police) ........................290
Airbag supplemental restraint
system ................................112, 122
and child safety seats ............114
description ......................112, 122
disposal ....................................124
driver airbag ....................115, 123
indicator light .................122, 124
operation .........................115, 123
passenger airbag .............115, 123
side airbag ...............................122
Air cleaner filter ...............260, 263
Air conditioning ..........................44
Air suspension ...........................184
description ..............................184
Alternator ..................................273
Antifreeze
(see Engine coolant) ................238
Anti-lock brake system
(see Brakes) ......................180–181
Anti-theft system ........................84
Audio system
(see Radio) ................26, 28, 32, 37
Automatic transmission
driving an automatic
overdrive .................................186
fluid, adding ............................257
fluid, checking ........................257
fluid, refill capacities ..............264
fluid, specification ..................264
Police and fleet vehicles ........270
Auxiliary power point .................67Axle
lubricant specifications ..........264
Police and fleet vehicles ........272
refill capacities ........................264
traction lok ..............................185
B
Battery .......................................236
acid, treating emergencies .....236
jumping a disabled battery ....208
maintenance-free ....................236
Police vehicles ........................272
replacement, specifications ...263
servicing ..................................236
Belt-Minder.............................107
Booster seats .............................139
Brakes ................................179–180
anti-lock ...........................180–181
anti-lock brake system (ABS)
warning light ...........................181
fluid, checking and adding ....257
fluid, refill capacities ..............264
fluid, specifications .................264
lubricant specifications ..........264
police .......................................281
shift interlock ..........................185
Bulbs ............................................53
C
Capacities for refilling fluids ....264
Cell phone use ..............................9
Changing a tire .........................201
Child safety seats ......................129
attaching with tether straps ..137
in front seat ............................129
in rear seat ......................129, 133
LATCH .....................................134
recommendations ...................127
Index
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Child safety seats - booster
seats ...........................................139
Cleaning your vehicle
engine compartment ..............222
instrument panel ....................224
interior .....................................225
plastic parts ............................223
washing ....................................221
waxing .....................................221
wheels ......................................222
wiper blades ............................224
Climate control (see Air
conditioning or Heating) ............44
Clock adjust
6-CD in dash .............................40
AM/FM .......................................27
AM/FM/CD .................................30
AM/FM/Tape/CD .......................35
Console ........................................67
Controls
power seat .................................93
steering column ........................72
Coolant
checking and adding ..............238
refill capacities ................241, 264
specifications ..........................264
Cooler ........................................275
Cruise control
(see Speed control) ....................71
Cupholder(s) ...............................97
Customer Assistance ................190
Ford Extended Service
Plan ..................................302, 305
Getting assistance outside the
U.S. and Canada .....................217
Getting roadside assistance ...190
Getting the service you
need .........................................213Ordering additional owner’s
literature .................................219
Utilizing the
Mediation/Arbitration
Program ...................................217
D
Daytime running lamps
(see Lamps) ................................48
Defrost
rear window ..............................46
Dipstick
automatic transmission
fluid ..........................................257
engine oil .................................233
Driving under special
conditions ..................................188
through water .........................189
E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................208
Emergency Flashers .................191
Emission control system ..........254
Engine ........................................267
cleaning ...................................222
coolant .....................................238
fail-safe cooling .......................242
idle speed control ...................236
lubrication specifications .......264
refill capacities ........................264
service points ..................231–232
starting after a collision .........192
Engine block heater .................178
Index
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Engine oil ..................................233
change oil soon warning,
message center .......................233
checking and adding ..............233
dipstick ....................................233
filter, specifications ........235, 263
recommendations ...................235
refill capacities ........................264
specifications ..........................264
Event data recording ....................7
Exhaust fumes ..........................177
F
Fail safe cooling ........................242
Fire suppression system
(police) ..............................286, 288
Flexible Fuel Vehicle (FFV) ....244
Floor mats ...................................73
Fluid capacities .........................264
Fog lamps ....................................48
Fuel ............................................244
calculating fuel
economy ............................23, 251
cap ...........................................247
capacity ...................................264
choosing the right fuel ...........248
detergent in fuel .....................249
filling your vehicle with
fuel ...........................244, 247, 251
filter, specifications ........244, 263
fuel pump shut-off switch .....192
improving fuel economy ........251
octane rating ...................249, 267
quality ......................................249
running out of fuel .................250
safety information relating to
automotive fuels .....................244Fuel - flex fuel vehicle
(FFV) .........................244, 248–249
Fuses ..........................................193
G
Gas cap (see Fuel cap) ............247
Gas mileage
(see Fuel economy) .................251
Gauges .........................................17
H
Hazard flashers .........................191
Headlamps ...................................47
aiming ..................................49, 51
autolamp system .......................47
bulb specifications ....................54
daytime running lights .............48
flash to pass ..............................48
high beam .................................48
replacing bulbs ...................55, 60
turning on and off ....................47
Heating
heating and air conditioning
system .................................43–44
Hood ..........................................230
I
Idle Meter ..................................271
Ignition ...............................174, 267
Illuminated visor mirror .............66
Infant seats
(see Safety seats) .....................129
Inspection/maintenance (I/M)
testing ........................................256
Index
330
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)