2011 FORD CROWN VICTORIA air condition

Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 19
Entertainment Systems 26
AM/FM stereo 26
AM/FM stereo with CD 28
AM/FM stereo cassette with CD 32
AM/FM stereo with in-dash six CD 37
Climate Controls 43
Manual heating and air conditioning 43
Automatic temperature control 44
Rear window defroster 46
Lights 47
Headlamps 47
Turn signal control 52
Bulb replacement 53
Driver Controls 65
Windshield wiper/washer control 65
Steering wheel adjustment 66
Power windows 68
Mirrors 69
Speed control 71
Locks and Security 74
Keys 74
Locks 74
Anti-theft system 82
Table of Contents
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger seatbelts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
Introduction
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
Introduction
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

WARNING LIGHTS AND CHIMES
Standard instrument cluster
Optional instrument cluster
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Instrument Cluster
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

2. Press and release RESET to pause the timer.
3. Press and hold RESET until the timer resets.
System Check and Vehicle Feature Customization
Press the SETUP button repeatedly to cycle the message center through
the following features listed:
Press SELECT to select functions in the setup menu:
PRESS SELECT TO BEGIN SYSTEM CHECK
When this message appears, press SELECT and the message center will
begin to cycle through the following systems and provide a status of the
item if needed.
Note:Some systems show a message only if a condition is present.
1. OIL LIFE
— HOLD RESET IF NEW OIL
2. WASHER FLUID
3. AIR SUSPENSION (if equipped)
4. RECONFIGURABLE TELLTALES
—OK
— FAILED RED
— FAILED AMBER
SCREEN FORM
Press SELECT to change the display:
•ODOMETER
•SPEEDO
TEXT SIZE
Press SELECT to change the display text size:
•NORMAL
•LARGE
Instrument Cluster
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Warning messages that have been reset are divided into three categories:
•They cannot be reset until the condition is corrected.
•They will reappear on the display 10 minutes from the reset.
•They will not reappear until an ignition off-on cycle has been
completed.
This acts as a reminder that these warning conditions still exist within
the vehicle.
DOOR AJAR— Displayed when a door is not completely closed.
POWERTRAIN MALFUNCTION— Displayed when the powertrain is
not operating properly. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
COOLANT OVER TEMPERATURE— Displayed when the engine
coolant is overheating. Stop the vehicle as soon as safely possible, turn
off the engine and let it cool. Check the coolant and coolant level. Refer
toEngine coolantin theMaintenance and Specificationschapter. If
the warning stays on or continues to come on, contact your authorized
dealer as soon as possible.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
CHECK FUEL CAP— Displayed when the fuel filler cap is not
properly installed. Check the fuel filler cap for proper installation. Refer
toFuel filler capin theMaintenance and Specificationschapter.
CHECK AIR SUSPENSION— Displayed when the air suspension
system is not operating properly. If this message is displayed while
driving, pull off the road as soon as safely possible. For more
information, refer toAir suspension systemin theDrivingchapter.
AIR SUSP OFF— Displayed when the air suspension system is turned
off. For more information, refer toAir suspension systemin the
Drivingchapter.
FUEL LEVEL LOW— Displayed as an early reminder of a low fuel
condition. Warning message can be reset by pressing the RESET button,
but will return after 10 minutes. If any other button is pressed besides
RESET, the message ’’PRESS RESET TO CLEAR’’ will appear in the
message center. Once this message disappears (after approximately two
seconds), press RESET to clear the warning.
Instrument Cluster
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

MANUAL HEATING AND AIR CONDITIONING SYSTEM
(IF EQUIPPED)
1.Fan speed adjustment:Controls
the volume of air circulated in the
vehicle.
2.Temperature selection:
Controls the temperature of the
airflow in the vehicle.
3.Air flow selections:Controls
the direction of the airflow in the
vehicle. See the following for a brief
description on each control.
MAX A/C:Uses recirculated air to cool the vehicle. Air flows from the
instrument panel vents only. This mode will help prevent unpleasant
odors from entering the vehicle.
NORM A/C:Uses outside air to cool the vehicle. Air flows from the
instrument panel vents only.
VENT: Distributes outside air through the instrument panel vents.
OFF: Outside air is shut out and the fan will not operate.
FLOOR: Distributes outside air through the floor vents.
MIX: Distributes outside air through the windshield defroster vents, floor
vents and side window demisters.
:Distributes outside air through the windshield defroster vents and
the side window demisters.
Operating tips
•To reduce fog build-up on the windshield during humid weather, place
the air flow selector in the
position.
•To reduce humidity build-up inside the vehicle: do not drive with the
air flow selector in OFF or MAX A/C.
•Under normal weather conditions, do not leave the air flow selector in
MAX A/C or OFF when the vehicle is parked. This allows the vehicle
to “breathe” using the outside air inlet vents.
•Do not put objects under the front seats that will interfere with the
airflow to the back seats.
•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
123
LO
HIOFF
MIX VENTFLOOR
MAX
A/C NORM
A/C
Climate Controls
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

3.Fan speed:Turn to manually increase or decrease fan speed.
4.DEF
(Defrost):Distributes outside air through the windshield
defroster vents and the side window demisters.
5.FLR/DEF (Floor/defrost):Distributes outside air through the
windshield defroster vents, floor vents and the side window demisters.
6.FLOOR:Distributes outside air through the floor vents.
7.VENT:Distributes outside air through the instrument panel vents.
8.NORM A/C:Uses outside air to cool the vehicle. Air flows from the
instrument panel vents only.
9.MAX A/C:Uses recirculated air to cool the vehicle. Air flows from the
instrument panel vents only. This mode will help prevent unpleasant
odors from entering the vehicle.
10.OUTSIDE TEMP:Press to display the outside temperature. It will
remain in the display until pressed again. The temperature will be most
accurate when the vehicle is in motion.
11.Temperature control:Press this control to select the temperature.
The display window indicates the selected temperature.
Fahrenheit/Celsius temperature:Press MAX A/C and DEF
simultaneously to toggle between Fahrenheit and Celsius temperature.
The set point temperatures in Celsius will be displayed in half-degree
increments.
Operating tips
•To reduce fog build-up on the windshield during humid weather, place
the air flow selector in the
position.
•To reduce humidity build-up inside the vehicle: do not drive with the
air flow selector in OFF or MAX A/C.
•Under normal weather conditions, do not leave the air flow selector in
MAX A/C or OFF when the vehicle is parked. This allows the vehicle
to “breathe” using the outside air inlet vents.
•Do not put objects under the front seats that will interfere with the
airflow to the back seats.
•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
•A small amount of air may be felt from the floor vent regardless of the
air distribution setting that is selected.
Climate Controls
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)