2011 DODGE JOURNEY ESP

•If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
•If a lot of driving is done on gravel roads, consider
mud or stone shields behind each wheel.
•Use MOPARTouch Up Paint or equivalent on
scratches as soon as possible. Your authorized dealer
has touch up paint to match the color of your vehicle.
Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum and
chrome-plated wheels should be cleaned regularly with a
mild soap and water to prevent corrosion. To remove
heavy soil and/or excessive brake dust, use MOPAR 
Wheel Cleaner or equivalent or select a nonabrasive,
non-acidic cleaner. Do not use scouring pads, steel wool,
a bristle brush, or metal polishes. Only MOPAR or
equivalent is recommended. Do not use oven cleaner. Avoid automatic car washes that use acidic solutions or
harsh brushes that may damage the wheels’ protective
finish.
Stain Repel Fabric Cleaning Procedure – If
Equipped
Stain Repel seats may be cleaned in the following man-
ner:
•Remove as much of the stain as possible by blotting
with a clean, dry towel.
•Blot any remaining stain with a clean, damp towel.
•For tough stains, apply MOPAR
Total Clean or a mild
soap solution to a clean, damp cloth and remove the
stain. Use a fresh, damp towel to remove soap residue.
•For grease stains, apply MOPAR Multi-Purpose
Cleaner or equivalent to a clean, damp cloth and
remove the stain. Use a fresh, damp towel to remove
soap residue.
486 MAINTAINING YOUR VEHICLE

WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in
closed areas they may cause respiratory harm.
Cleaning Headlights
Your vehicle has plastic headlights that are lighter and
less susceptible to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution fol-
lowed by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis
with MOPARGlass Cleaner or any commercial
household-type glass cleaner. Never use an abrasive type
cleaner. Use caution when cleaning the inside rear win-
dow equipped with an electric defroster. Do not use
scrapers or other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray cleaner on the
towel or rag that you are using. Do not spray cleaner
directly on the mirror.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
488 MAINTAINING YOUR VEHICLE

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind onlythe manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
9
IF YOU NEED CONSUMER ASSISTANCE 525

Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
530 IF YOU NEED CONSUMER ASSISTANCE

Delay (Intermittent) Wipers................. 199
Diagnostic System, Onboard ................ 453
Dimmer Switch, Headlight ................. 196
Dipsticks Automatic Transaxle ...............481,482
Oil (Engine) ........................ 457
Power Steering ...................... 349
Disabled Vehicle Towing ................... 444
Disposal Antifreeze (Engine Coolant) ............. 476
Engine Oil ......................... 460
Door Locks ............................. 29
Door Locks, Automatic .................... 31
Door Opener, Garage ..................... 220
Driving On Slippery Surfaces .................. 345
Through Flowing, Rising, or Shallow
Standing Water ...................... 346 Driving to Achieve Maximum Fuel Economy
.... 276
DVD Player (Video Entertainment System™) .... 307
E-85 Fuel ............................. 397
Electric Remote Mirrors ................... 103
Electrical Outlet, Auxiliary (Power Outlet) ...... 230
Electrical Power Outlets ................... 230
Electronic Brake Control System ............. 354
Anti-Lock Brake System ................ 353
Brake Assist System ................... 356
Electronic Roll Mitigation ............... 357
Electronic Stability Program ............. 358
Traction Control System ................ 357
Electronic Roll Mitigation (ERM) ............. 357
Electronic Speed Control (Cruise Control) ...... 203
Electronic Stability Program (ESP) ............ 358
Electronic Vehicle Information
Center (EVIC) ....................... 215,268
536 INDEX

Emergency, In Case ofFreeing Vehicle When Stuck ............. 441
Hazard Warning Flasher ............... 423
Jacking ............................ 425
Jump Starting ....................... 437
Overheating ........................ 423
Towing ............................ 444
Emission Control System Maintenance ......... 454
Engine ............................. 88,451
Air Cleaner ......................... 460
Block Heater ........................ 338
Break-In Recommendations .............. 88
Checking Oil Level ................... 457
Compartment .................... 451,452
Compartment Identification ............. 452
Coolant (Antifreeze) ................ 472,504
Cooling ........................... 472
Exhaust Gas Caution ..............42,90,397
Fails to Start ........................ 337 Flooded, Starting
..................... 337
Fuel Requirements .................... 393
Jump Starting ....................... 437
Oil ......................... 457,503,504
Oil Change Interval ................ 275,458
Oil Filler Cap .................... 451,459
Oil Filter ........................... 460
Oil Filter Disposal .................... 460
Oil Selection ..................... 458,503
Oil Synthetic ........................ 459
Operation ........................... 88
Overheating ........................ 423
Starting ........................... 334
Temperature Gauge ................... 266
Engine Oil Viscosity ...................... 459
Engine Oil Viscosity Chart ................. 459
Enhanced Accident Response Feature .......... 71
Entry System, Illuminated .................. 20
Ethanol ............................... 394
10
INDEX 537

Keyless Go............................. 12
Keys ................................. 12
Knee Bolster ............................ 61
Lane Change and Turn Signals .............. 195
Lane Change Assist ...................... 196
Lap/Shoulder Belts ....................... 46
LATCH
(Lower Anchors and Tether for CHildren) .....81,83
Latch Plate ............................. 47
Latches ................................ 93
Hood ............................. 190
Lead Free Gasoline ...................... 393
Leaks, Fluid ............................ 93
Life of Tires ............................ 378
Liftgate ................................ 41
Liftgate Window Wiper/Washer ............. 250
Light Bulbs .......................... 93,495
Light Replacement ....................... 497 Lights
........................... 93,192,497
Airbag ...................... 68,74,91,259
Alarm ............................ 266
Anti-Lock ....................... 265,356
Automatic Headlights ................. 192
Back-Up ........................... 499
Brake Assist Warning .................. 360
Brake Warning ...................... 264
Bulb Replacement .................... 497
Courtesy/Reading .................... 198
Daytime Running .................... 194
Dimmer Switch, Headlight ...........195,196
Electronic Stability Program (ESP) Indicator . . 360
Exterior ............................ 93
Fog ......................... 194,261,498
Fuses ............................. 489
Hazard Warning Flasher ............... 423
Headlight Switch ..................... 192
Headlights ...................... 192,497
542 INDEX

291686.ps 11Y532-126-AA Chrysler 1" gutter 07/14/2010 08:26:13
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and
the name Chrysler Canada Inc. used in substitution
therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
Chrysler Group LLC reserves the right to make changes
in design and specifications, and/or make additions to or
improvements to its products without imposing any
obligation upon itself to install them on products previ-
ously manufactured.
Copyright © 2010 Chrysler Group LLC
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and
the name Chrysler Canada Inc. used in substitution
therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
Chrysler Group LLC reserves the right to make changes
in design and specifications, and/or make additions to or
improvements to its products without imposing any
obligation upon itself to install them on products previ-
ously manufactured.
Copyright © 2010 Chrysler Group LLC
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.