2011 CHRYSLER TOWN AND COUNTRY towing

INTRODUCTION/WELCOMEWelcome From Chrysler Group LLC......2
CONTROLS AT A GLANCEDriver Cockpit................4
Instrument Cluster ..............6
GETTING STARTEDKeyFob ...................8
Remote Start.................9
Keyless Enter-N-Go .............10
Theft Alarm .................11
Seat Belt ...................12
Supplemental Restraint System (SRS) —
Air Bags ...................13
Child Restraints ................13
Front Seats ..................15
Heated Seats .................17
Tilt/Telescoping Steering Column .......18
Adjustable Pedals ...............19
OPERATING YOUR VEHICLETurn Signal/Wiper/Washer/High Beam Lever . . 20
Headlight Switch And Halo Light Switch ....21
Speed Control ................22
Electronic Range Selection (ERS) .......23
Fuel Economy (Econ) Mode ..........24
Manual Climate Controls ...........24
Three Zone Manual Climate Controls .....25
Three Zone Automatic Temperature Controls
(ATC)....................26
Parksense® Rear Park Assist ..........27
Parkview® Rear Back-Up Camera .......27
Rear Cross Path With Blind Spot Monitoring . . 28
Power Sliding Side Doors ...........28
Stow 'N Go® Seating .............29
Third Row Power Recliner ...........30
Power Liftgate ................31
Power Sunroof ................31
Wind Buffeting ................33
ELECTRONICSYour Vehicle's Sound System .........34
Non-Touch-Screen Radios ...........36
Touch-Screen Radios .............38
Steering Wheel Audio Controls ........44
Uconnect™ Phone ...............44
Uconnect™ Voice Command .........46
Video Entertainment System (VES)™ .....47
iPod®/USB/MP3 Control ...........48 Electronic Vehicle Information Center
(EVIC)
....................49
Programmable Features ............50
Universal Garage Door Opener
(HomeLink®) .................51
Power Inverter ................53
Power Outlets ................54
UTILITY
In-Floor Storage – Stow 'N Go® ........55
Roof Luggage Rack ..............55
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ...............56
Recreational Towing
(Behind Motorhome, Etc.) ...........57
WHAT TO DO IN EMERGENCIES
24-Hour Towing Assistance ..........58
Instrument Cluster Warning Lights .......58
If Your Engine Overheats ...........61
Jacking And Tire Changing ..........62
Jump-Starting ................70
Shift Lever Override .............72
Towing A Disabled Vehicle ..........73
Freeing A Stuck Vehicle ............74
Event Data Recorder (EDR) ..........75
MAINTAINING YOUR VEHICLEOpening The Hood..............76
Adding Fuel .................76
Engine Compartment .............78
Fluids And Capacities .............79
Maintenance Chart ..............80
Fuses .....................82
Tire Pressures .................85
Wheel And Wheel Trim Care .........86
Exterior Bulbs .................86
CONSUMER ASSISTANCEChrysler Group LLC Customer Center .....87
Chrysler Canada Inc. Customer Center ....87
Assistance For The Hearing Impaired .....87
Publications Ordering .............87
Reporting Safety Defects In The
50 United States And Washington, D.C. ....88
MOPAR ACCESSORIESAuthentic Accessories By MOPAR®......89
INDEX..................90
TABLE OF CONTENTS

WARNING!
• Leaving the Electronic Speed Control system on when not in use is dangerous. You couldaccidentally set the system or cause it to go faster than you want. You could lose control
and have a collision. Always leave the Electronic Speed Control system off when you are
not using it.
• Electronic Speed Control can be dangerous where the system cannot maintain a constant speed. Your vehicle could go too fast for the conditions, and you could lose
control. A collision could be the result. Do not use Electronic Speed Control in heavy
traffic or on roads that are winding, icy, snow-covered or slippery.
ELECTRONIC RANGE SELECTION (ERS)
• Electronic Range Select (ERS) allows you tolimit the highest available transmission gear,
and can be activated during any driving
condition. When towing a trailer or operating
the vehicle in off-road conditions, using ERS
shift control will help you maximize both
performance and engine braking.
• To shift from DRIVE mode to ERS mode, move the shift lever to the left (-) once. The
current gear will be maintained as the top
gear. To disable ERS, simply press and hold
the shift lever to the right (+) until “D” is
displayed in the instrument cluster odometer.
• Switching between ERS and DRIVE mode can be done at any vehicle speed.
• Refer to your Owner's Manual on the DVD for further details.
OPERATING YOUR VEHICLE
23

TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS)
Engine/TransmissionGCWR (Gross Combined
Wt. Rating) Frontal Area Max. GTW
(Gross Trailer Wt.) Max. Tongue Wt.
3.6L/Automatic 8,750 lbs (3 969kg) 40 sq ft (3.72 sq m)
Up to 2 persons & Luggage
3,600 lbs (1 633 kg)* 360 lbs (163 kg)
8,750 lbs (3 969kg) 40 sq ft (3.72 sq m) 3 to 5 persons & Luggage
3,350 lbs (1 519 kg)* 335 lbs (152 kg)
8,750 lbs (3 969kg) 40 sq ft (3.72 sq m) 6 to 7 persons & Luggage
3,000 lbs (1 360 kg)* 300 lbs (136 kg)
*For vehicles equipped with Fold-in-Floor seating, the Gross Trailer Weight must be reduced by 100 lbs (45 kg). Refer to local laws for maximum trailer
towing speeds.
NOTE: The trailer tongue weight must be considered as part of the combined weight of occupants and cargo, and should never exceed the weight
referenced on the Tire and Loading Information placard.
UTILITY
56

RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.)NOTE: If the vehicle requires towing, make
sure all four wheels are off the ground.
CAUTION!
Towing this vehicle behind another
vehicle (flat-towing with all four wheels on
the ground) is not recommended.
UTILITY
57

24-HOUR TOWING ASSISTANCE• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. If you feelyou are in an “unsafe situation”, please let us know. With your consent, we will contact local
police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Electronic Stability Control (ESC) Indicator Light
• If this indicator light flashes during acceleration, apply as little throttle as possible. While driving, ease up on the accelerator. Adapt your speed and driving to the prevailing road
conditions. To improve the vehicle's traction when starting off in deep snow, sand or gravel, it
may be desirable to switch the ESC system off.
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when cold and inflatedto the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or
tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation
pressure for those tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is
significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you
should stop and check your tires as soon as possible, and inflate them to the proper pressure.
Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
• IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST
THE AIR PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE
VEHICLE PLACARD OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE
DRIVER'S DOOR. NOTE: AFTER INFLATION, THE VEHICLE MAY NEED TO BE
DRIVEN FOR 20 MINUTES BEFORE THE FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pressure telltale.
• Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure telltale. When the system detects a malfunction, the telltale will flash for approximately
one minute and then remain continuously illuminated. This sequence will continue each time
the vehicle is restarted as long as the malfunction exists. WHAT TO DO IN EMERGENCIES
58

- Malfunction Indicator Light (MIL)
• Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., may illuminate theMIL after engine start. The vehicle should be serviced if the light stays on through several
typical driving cycles. In most situations, the vehicle will drive normally and not require towing.
• If the MIL flashes when the engine is running, serious conditions may exist that could lead to immediate loss of power or severe catalytic converter damage. We recommend you do not
operate the vehicle. Have the vehicle serviced immediately.
- Electronic Stability Control (ESC) Indicator Light/Brake Assist System (BAS) Warning
Light
• If the ESC/BAS warning light comes on continuously with the engine running, a malfunction has been detected.
• If this light remains on after several ignition cy cles, and the vehicle has been driven several miles
(kilometers) at speeds greater than 30 mph (48 km/h), we recommend you drive to the nearest
service center and have the vehicle serviced immediately.
- Charging System Light
• This light shows the status of the electrical charging system. If the charging system light remains on, it means that the vehicle is experiencing a problem with the charging system.
• We recommend you do not continue driving if the charging system light is on. Have the vehicle serviced immediately.
- Oil Pressure Warning Light
• This light indicates low engine oil pressure. If the light turns on while driving, stop the vehicleand shut off the engine as soon as possible. A chime will sound for four minutes when this light
turns on.
• We recommend you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately.
- Anti-Lock Brake (ABS) Light
• This light monitors the Anti-Lock Brake System (ABS).
• If the light is not on during starting, stays on, or turns on while driving, we recommend you driveto the nearest service center and have the vehicle serviced immediately.
- Electronic Throttle Control (ETC) Light
• This light informs you of a problem with the Electronic Throttle Control (ETC) system.
• If a problem is detected, the light will come on while the engine is running. Cycle the ignitionwhen the vehicle has completely stopped and the shift lever is placed in the PARK position; the
light should turn off.
• If the light remains lit with the engine running, your vehicle will usually be drivable; however, see an authorized service center immediately. If the light is flashing when the engine is running,
immediate service is required and you may experience reduced performance, an
elevated/rough idle or engine stall and your vehicle may require towing. WHAT TO DO IN EMERGENCIES
60

TOWING A DISABLED VEHICLEModelFlat Towing (all four
wheels on the ground)Flatbed Towing (all four
wheels suspended OFF
the ground)Front Wheels Raised,
Rear Wheels on the
GroundRear Wheels Raised,
Front Wheels on the
Ground
FWD Without a Key NOT Permitted Recommended Method NOT Permitted NOT Permitted
FWD With a Key Shift lever must be in
NEUTRAL. The distance
to be traveled must not
exceed 100 mi (160 km),
and the towing speed
must not exceed 44 mph
(72 km/h).Recommended Method NOT Permitted NOT Permitted
WHAT TO DO IN EMERGENCIES
73

MAINTENANCE CHART
Miles:
8,000 16,000 24,000 32,000 40,000 48,000 56,000 64,000 72,000 80,000 88,000 96,000 104,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78
Or Kilometers:
13,000 26,000 39,000 52,000 65,000 78,000 91,000 104,000 117,000 130,000 143,000 156,000 169,000
Change the engine oil and filter. X XXXXXXXX X X X X
Rotate the tires, rotate at the first sign of irregular wear,
even if it occurs before scheduled maintenance. XXXXXXXXX X X X X
Open the left and right sliding doors (slowly) and inspect
for excessive dirt. If noise exists, wipe clean and apply kry-
tox lube to the door rollers. XXXXXXXXX X X X X
If using your vehicle for any of the following: dusty or off-
road conditions. Inspect the engine air cleaner filter; re-
place if necessary. XX X
Replace the air conditioning filter. XXXX X X
Inspect the brake linings; replace if necessary. XXXX X X
Inspect the CV joints. XX X X
Inspect the front suspension, tie rod ends and boot seals
for cracks or leaks and all parts for damage, wear, improper
looseness or end play; replace if necessary. XXXX X X
Inspect the exhaust system. X XXX X
Replace the engine air cleaner filter. XX X
Change the automatic transmission fluid and filter if using
your vehicle for any of the following: police, taxi, fleet or
frequent trailer towing. X
Flush and replace the engine coolant at 60 months or
104,000 miles (169,000 km) whichever comes first. X
Flush and replace the engine coolant at 104,000 miles
(169,000 km) or 60 months whichever comes first. X
Replace the spark plugs (3.6L engine). X
Inspect and replace the PCV valve if necessary. X• Refer to the Owner's Manual on the DVD for the complete maintenance schedule.
MAINTAINING YOUR VEHICLE
80