2011 CHRYSLER TOWN AND COUNTRY service

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
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IF YOU NEED CONSUMER ASSISTANCE 545

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
546 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
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IF YOU NEED CONSUMER ASSISTANCE 547

Conserving Fuel........................ 280
Console .............................. 228
Console, Floor .......................... 228
Console, Overhead ....................... 198
Console, Removable ...................... 233
Contract, Service ........................ 543
Coolant Pressure Cap (Radiator Cap) .......... 494
Cooling System ......................... 491
Adding Coolant (Antifreeze) ............. 493
Coolant Capacity ..................... 519
Coolant Level .................... 491,495
Disposal of Used Coolant ............... 495
Drain, Flush, and Refill ................ 492
Inspection .......................... 495
Points to Remember .................. 496
Pressure Cap ........................ 494
Radiator Cap ....................... 494
Selection of Coolant (Antifreeze) ....492,519,520
Cupholders ......................... 218,506Customer Assistance
..................... 541
Data Recorder, Event ...................... 89
Daytime Running Lights ................... 172
Dealer Service .......................... 479
Defroster, Rear Window ................... 237
Defroster, Windshield .................. 107,345
Diagnostic System, Onboard ................ 476
Dimmer Control ........................ 170
Dipsticks Automatic Transmission ................ 500
Oil (Engine) ........................ 480
Power Steering ...................... 375
Disabled Vehicle Towing ................... 469
Disposal Antifreeze (Engine Coolant) ............. 495
Engine Oil ......................... 482
Domelight ............................. 169
Door Locks ............................. 33
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INDEX 553

Replacement Parts.................... 425
Starting ........................... 424
Flooded Engine Starting ................... 361
Floor Console .......................... 228
Fluid Capacities ......................... 519
Fluid Leaks ............................ 109
Fluid Level Checks Automatic Transmission ................ 500
Brake ............................. 497
Power Steering ...................... 375
Fluids ................................ 520
Fluids, Lubricants and Genuine Parts .......... 520
Fog Light Service ........................ 517
Fog Lights ....................... 173,254,517
Fold in Floor (Stow \bn Go) Seating........... 143
Freeing A Stuck Vehicle ................... 467
Fuel ................................. 417
Adding ........................... 425
Additives .......................... 419 Clean Air
.......................... 417
Conserving ......................... 280
Economy Mode ...................... 364
Ethanol ........................... 418
Filler Cap (Gas Cap) ...............261,425
Filler Door (Gas Cap) .................. 261
Gasoline ........................... 417
Gauge ............................ 261
Light .......................... 265,276
Materials Added ..................... 419
Methanol .......................... 418
Octane Rating ....................... 520
Requirements .................... 417,519
Saver Mode ........................ 280
Tank Capacity ....................... 519
Fuel Optimizer ......................... 280
Fuel Saver ............................. 280
Fuel, Flexible ........................... 421
Fueling ............................... 425
556 INDEX

Reading........................... 199
Rear Servicing ....................... 517
Rear Tail ........................... 517
Seat Belt Reminder ................... 264
Security Alarm (Theft Alarm) ............ 262
Service ......................... 514,515
Service Engine Soon (Malfunction
Indicator) .......................... 259
Side Marker ..................... 516,517
SmartBeams ........................ 175
Theft Alarm (Security Alarm) ............ 262
Tire Pressure Monitoring (TPMS) ......... 258
Traction Control ..................... 384
Turn Signal ................... 109,516,517
Voltage ............................ 265
Warning (Instrument Cluster Description) . . . 254
Load Leveling System .................... 237
Loading Vehicle ................... 228,427,429
Capacities .......................... 429 Tires .............................. 391
Locks Automatic Door ...................... 36
Door .............................. 33
Lower Anchors and Tether for CHildren
(LATCH) .............................. 95
Lubrication, Body ....................... 489
Luggage Rack (Roof Rack) ................. 238
Maintenance Free Battery .................. 485
Maintenance Procedures ................... 479
Maintenance Schedule .................... 524
Maintenance, Sunroof ..................... 212
Malfunction Indicator Light (Check Engine) . . 259,477
Manual, Service ......................... 545
Map/Reading Lights ..................... 199
Memory Feature (Memory Seat) ............. 162
Memory Seat ........................ 120,162
Methanol ............................. 418
560 INDEX

Schedule, Maintenance.................... 524
Seat Belt Maintenance .................... 506
Seat Belt Reminder ....................... 74
Seat Belts ........................... 57,107
Adjustable Shoulder Belt ................ 66
Adjustable Upper Shoulder Anchorage ...... 66
And Pregnant Women .................. 75
Child Restraint ..................... 90,92
Extender ........................... 76
Front Seat .......................... 61
Inspection .......................... 107
Pretensioners ........................ 69
Rear Seat ........................... 61
Seats ................................. 131
Adjustment ......................... 137
Fold in Floor (Stow \bnGo) .............. 143
Heated ............................ 134
Memory ........................... 162
Power ............................ 132 Reclining
.......................... 138
Stow \bn Go (Fold in Floor) .............. 143
Security Alarm (Theft Alarm) ................ 16
Selection of Coolant (Antifreeze) ..........492,520
Sentry Key (Immobilizer) ................... 14
Sentry Key Programming ................... 16
Sentry Key Replacement ................... 15
Service Assistance ....................... 541
Service Contract ......................... 543
Service Engine Soon Light (Malfunction
Indicator) ............................. 259
Service Manuals ........................ 545
Setting the Clock ..................... 294,303
Settings, Personal ........................ 285
Shift Lever Override ...................... 468
Shoulder Belts ........................... 61
Side Airbag ............................. 85
Signals, Turn ............. 109,173,174,254,516,517
Sliding Door ............................ 46
564 INDEX

Traction Control Switch................... 380
Trailer Towing .......................... 430
Cooling System Tips .................. 443
Hitches ............................ 434
Minimum Requirements ................ 437
Trailer and Tongue Weight .............. 436
Wiring ............................ 440
Trailer Towing Guide ..................... 435
Trailer Weight .......................... 435
Transaxle ............................. 363
Automatic ......................... 363
Operation .......................... 363
Selection of Lubricant ................. 521
Transmission ........................... 499
Automatic ......................... 499
Fluid .......................... 499,521
Transmitter Battery Service
(Remote Keyless Entry) .................... 26
Transmitter, Garage Door Opener (HomeLink®) . . 202 Transmitter, Remote Keyless Entry (RKE)
........ 20
Transporting Pets ........................ 101
Tread Wear Indicators .................... 402
Trip Computer .......................... 267
Trip Odometer .......................... 255
Turn Signals ................... 174,254,516,517
UCI Connector ......................... 317
Uconnect™ (Hands-Free Phone) ............. 130
Umbrella Holder ........................ 224
Uniform Tire Quality Grades ................ 547
Universal Consumer Interface (UCI) Connector . . . 317
Universal Transmitter ..................... 202
Unleaded Gasoline ....................... 417
Upholstery Care ........................ 504
Vanity Mirrors .......................... 121
Variance, Compass .................... 269,284
Vehicle Certification Label ................. 427
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INDEX 567