2011 CHEVROLET VOLT service

Black plate (27,1)Chevrolet Volt Owner Manual - 2011
In Brief 1-27
Roadside Assistance
Program
U.S.:1-888-811-1926
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in
the Roadside Assistance program.
This program provides security
and convenience in the event of
an on-road failure or emergency
situation. Service is provided
24 hours a day, 365 days a year for
the 5 year/160 000 km (100,000 mi)
coverage period.
See Roadside Assistance Program
on page 13‑6 for more information. Roadside Assistance and OnStar
If you have an active OnStar
subscription, press theQbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to
see if you need help.

Black plate (28,1)Chevrolet Volt Owner Manual - 2011
1-28 In Brief
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to
answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on
all vehicles. For more information
see the OnStar Owner's Guide
or visit www.onstar.com (U.S.) or
www.onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080, or push
the
Qbutton to speak with an
OnStar Advisor 24 hours a day,
seven days a week.
For a full description of OnStar
services and system limitations,
see the OnStar Owner's Guide in
the glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with
a wireless service provider for
service in that area, and the
wireless service provider has
coverage, network capacity, reception, and technology
compatible with OnStar service.
Service involving location
information about your vehicle
cannot work unless GPS signals
are available, unobstructed,
and compatible with the OnStar
hardware. The vehicle must have
a working electrical system and
adequate 12‐volt battery power for
the OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment is not properly
installed or you have not maintained
it even if your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modify
any equipment or software in your
vehicle, OnStar service may not
work. Other problems beyond
OnStar's control may prevent
service to you, such as hills,
tall buildings, tunnels, weather,
electrical system design and
architecture of your vehicle, damage
to important parts of your vehicle
in a crash, or wireless phone
network congestion or jamming.

Black plate (29,1)Chevrolet Volt Owner Manual - 2011
In Brief 1-29
SeeRadio Frequency
Statement on page 13‑28 for
information regarding Part 15
of the Federal Communications
Commission (FCC) rules and
Industry Canada Standards
RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have talk and
mute buttons that can be used to
interact with OnStar Hands-Free
Calling. See Steering Wheel
Controls on page 5‑6 for more
information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio
if the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly.
Push
Qand request a vehicle
diagnostic check. If the light
appears clear or no light appears,
your OnStar subscription has
expired and all services have been
deactivated. Push
Qto confirm that
the OnStar equipment is active.
OnStar®
If the vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash-like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar Glove Box Kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pushing
Qand speaking to an
Advisor.

Black plate (3,1)Chevrolet Volt Owner Manual - 2011
Keys, Doors and Windows 2-3
Remote Keyless
Entry (RKE) System
SeeRadio Frequency
Statement on page 13‑28 for
information regarding Part 15
of the Federal Communications
Commission (FCC) rules and
Industry Canada Standards
RSS-210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance.
The transmitter may be
too far from the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions will
work up to 60 m (195 ft) away from
the vehicle.
Keep in mind that other conditions,
such as those previously stated,
can impact the performance of the
transmitter.
K(Unlock): Press once to unlock
the driver door. Press a second time
within five seconds to unlock all
doors. The hazard warning lamps will
flash twice each time the button
is pressed and the anti-theft
alarm system will be disarmed.
See
Anti-theft Alarm System on
page 2‑13.
Q(Lock): Press to lock all doors.
The hazard warning lamps will flash
once and the anti-theft alarm system
will be armed. See Anti-theft Alarm
System on page 2‑13.
If the driver door is open when
Qis
pressed, all doors lock and then
the driver door will unlock if the
Unlocked Door Anti Lock Out
feature is enabled through
the vehicle personalization.
See “Unlocked Door Anti Lock
Out Feature” underVehicle
Personalization on page 5‑53 for
more information. This may vary
based on vehicle personalization.

Black plate (32,1)Chevrolet Volt Owner Manual - 2011
3-32 Seats and Restraints
You can lock the doors, turn off the
interior lamps and hazard warning
flashers by using the controls for
those features.
{WARNING
A crash severe enough to
inflate the airbags may have
also damaged important functions
in the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if attempting to
restart the vehicle after a crash
has occurred.In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage
may also occur from the right
front passenger airbag..Airbags are designed to inflate
only once. After an airbag
inflates, you will need some
new parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash
sensing and diagnostic module
which records information
after a crash. See
Vehicle Data
Recording and Privacy on
page 13‑26 andEvent Data
Recorders on page 13‑26.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.

Black plate (35,1)Chevrolet Volt Owner Manual - 2011
Seats and Restraints 3-35
For some children, including
children in child restraints,
and for very small adults, the
passenger sensing system may
or may not turn off the right front
passenger frontal airbag and
passenger knee airbag, depending
upon the person’s seating posture
and body build. Everyone in the
vehicle who has outgrown child
restraints should wear a safety
belt properly —whether or not
there is an airbag for that person.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light on page 5‑19 for more
information, including important
safety information.
If the On Indicator is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints
(Rear Seat) on page 3‑57 or
Securing Child Restraints (Front
Passenger Seat) on page 3‑60. 5. If, after reinstalling the child
restraint and restarting the
vehicle, the on indicator is
still lit, turn the vehicle off.
Then slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback
is not pushing the child restraint
into the seat cushion.
Also make sure the child
restraint is not trapped under
the vehicle head restraint.
If this happens, adjust the head
restraint. See Head Restraints
on page 3‑2.
6. Restart the vehicle.
The passenger sensing system
may or may not turn off the
airbags for a child in a child
restraint depending upon the
child's seating posture and body
build. It is better to secure a
child restraint in a rear seat.

Black plate (38,1)Chevrolet Volt Owner Manual - 2011
3-38 Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are
parts of the airbag system in
several places around the vehicle.
Your dealer and the service manual
have information about servicing
the vehicle and the airbag system.
To purchase a service manual,
seeService Publications Ordering
Information on page 13‑12.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
12‐volt battery is disconnected,
an airbag can still inflate during
improper service. You can be
injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag
system. Be sure to follow proper
service procedures, and make
sure the person performing work
for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might add
to or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
rollover sensor module, or airbag
wiring can affect the operation of
the airbag system.

Black plate (39,1)Chevrolet Volt Owner Manual - 2011
Seats and Restraints 3-39
In addition, the vehicle has a
passenger sensing system
for the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or
trim designed for a different
vehicle. Any object, such as
an aftermarket seat heater
or a comfort enhancing pad
or device, installed under or on
top of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passengerairbag(s) or prevent the
passenger sensing system
from properly turning off
the passenger airbag(s).
See
Passenger Sensing
System on page 3‑33.
If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure on page 13‑1.
If the vehicle has rollover
roof‐rail airbags, see Different
Size Tires and Wheels on
page 10‑65 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure on page 13‑1.
In addition, the dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module, and airbag wiring.