2011 CHEVROLET TRAVERSE tow

Black plate (93,1)Chevrolet Traverse Owner Manual - 2011
Vehicle Care 10-93
cleaned. Permanent damage can
result from using cleaners on
surfaces for which they were not
intended. Apply the cleaner directly
to the cleaning cloth to prevent
over-spray. Remove any accidental
over-spray from other surfaces
immediately.
Notice:Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to the
rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and glass
cleaner.
Cleaners can contain solvents that
can become concentrated in the
vehicle's interior. Before using
cleaners, read and adhere to all
safety instructions on the label.
While cleaning the vehicle's interior,
maintain adequate ventilation by
opening the vehicle's doors and
windows. Do not clean the interior using the
following cleaners or techniques:
.Never use a knife or any other
sharp object to remove a soil
from any interior surface.
.Never use a stiff brush. It can
cause damage to the vehicle's
interior surfaces.
.Never apply heavy pressure or
rub aggressively with a cleaning
cloth. Use of heavy pressure can
damage the interior and does
not improve the effectiveness of
soil removal.
.Use only mild, neutral-pH soaps.
Avoid laundry detergents or
dishwashing soaps with
degreasers. Using too much
soap will leave a residue that
leaves streaks and attracts dirt.
For liquid cleaners, about
20 drops per 3.78 L (1 gal) of
water is a good guide.
.Do not heavily saturate the
upholstery while cleaning.
.Damage to the vehicle's interior
may result from the use of many
organic solvents such as naptha,
alcohol, etc.
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment to remove dust
and loose dirt. A canister vacuum
with a beater bar in the nozzle may
only be used on floor carpet and
carpeted floor mats. For soils,
always try to remove them first with
plain water or club soda. Before
cleaning, gently remove as much of
the soil as possible using one of the
following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.

Black plate (94,1)Chevrolet Traverse Owner Manual - 2011
10-94 Vehicle Care
To clean:
1. Saturate a lint-free, clean whitecloth with water or club soda.
2. Remove excess moisture.
3. Start on the outside edge of the soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process with plain water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If the locally
cleaned area gives any impression
that a ring formation may result,
clean the entire surface. A paper towel can be used to blot
excess moisture from the fabric or
carpet after the cleaning process.
Leather
Leather, and lighter colored leather
in particular, will need more frequent
cleaning to prevent the buildup of
dust, dirt, and colors transferred
from other items so that these do
not become permanent stains.
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can be
used. Your dealer has a GM
approved leather cleaner available
that provides superior cleaning
performance when used regularly
on finished automotive leathers.
Allow the leather to dry naturally.
Do not use heat, steam, spot lifters
or spot removers, or shoe polish on
leather. Many commercial leather
cleaners and coatings that are sold
to preserve and protect leather maypermanently change the
appearance and feel of the
leather and are not recommended.
Do not use silicone or wax-based
products, or those containing
organic solvents to clean the
vehicle's interior because they can
alter the appearance by increasing
the gloss in a non-uniform manner
Instrument Panel, Vinyl, and
Other Plastic Surfaces
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces.
Many commercial cleaners and
coatings that are sold to preserve
and protect soft plastic surfaces
may permanently change the
appearance and feel of the interior
and are not recommended. Do not
use silicone or wax-based products,

Black plate (4,1)Chevrolet Traverse Owner Manual - 2011
11-4 Service and Maintenance
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should be
rotated every 12 000 km/
7,500 miles. SeeTire Rotation
on page 10‑50.
At Each Fuel Stop
.Engine oil level check. See
Engine Oil on page 10‑8.
.Engine coolant level check. See
Engine Coolant on page 10‑14.
.Windshield washer fluid level
check. See Washer Fluidon
page 10‑22.
Once a Month
.Tire inflation check. See Tire
Pressure on page 10‑44.
.Tire wear inspection. See Tire
Inspection on page 10‑50.
.Sunroof track and seal
inspection, if equipped.
See Sunroof on page 2‑21. Once a Year
.See
Starter Switch Checkon
page 10‑26.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑27.
.See Ignition Transmission Lock
Check on page 10‑27.
.See Park Brake and P (Park)
Mechanism Checkon
page 10‑28.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.If the vehicle has a Tire Sealant
and Compressor Kit, check the
sealant expiration date printed
on the instruction label of
the kit. See Tire Sealant and
Compressor Kit on page 10‑61.
.Underbody flushing service. First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. See
Engine Air
Cleaner/Filter on page 10‑12.
.Automatic transmission fluid
change (severe service) for
vehicles mainly driven in heavy
city traffic in hot weather, in hilly
or mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service.
See Automatic Transmission
Fluid on page 10‑12.
.All‐wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing a
trailer, or used for taxi, police,
or delivery service. During any
maintenance, if a power washer
is used to clean mud and dirt
from the underbody, care
should be taken to not directly
spray the transfer case
output seals.

Black plate (9,1)Chevrolet Traverse Owner Manual - 2011
Customer Information 13-9
owner or driver if they decide
the claims are made too often,
or the same type of claim is made
many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road
or highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow
three weeks for delivery.

Black plate (14,1)Chevrolet Traverse Owner Manual - 2011
13-14 Customer Information
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a
police officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(United States and Canada) on
page 13‑8orRoadside Assistance
Program (Mexico) on page 13‑10.
Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and
policy number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑38.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify to
the facility that any required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
your repair professional, and insist
on Genuine GM parts. Remember,
if your vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.

Black plate (3,1)Chevrolet Traverse Owner Manual - 2011
INDEX i-3
Compressor Kit, TireSealant . . . . . . . . . . . . . . . . . . . . . . 10-61
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-14
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-21
Cooling System . . . . . . . . . . . . . . . 10-14 Engine Messages . . . . . . . . . . . . 5-33
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-11
Covers Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Cruise Control . . . . . . . . . . . . . . . . . 9-32 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1 Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . 13-5, 13-6
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-4
D
Damage Repair, Collision . . . . . 13-12
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-17
Daytime Running Lamps/ Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Entry Lighting . . . . . . . . . 6-6
Delayed Exit Lighting . . . . . . . . . . . 6-6
Delayed Headlamps . . . . . . . . . . . . 6-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8 Devices, Auxiliary . . . . . . . . . . . . . 7-33
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door
Ajar Messages . . . . . . . . . . . . . . . 5-32
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . 9-27
Driver Information Center (DIC) . . . . . . . . . . . 5-24, 5-29
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-46
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-8
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-12
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

Black plate (4,1)Chevrolet Traverse Owner Manual - 2011
i-4 INDEX
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . . 1-23
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-35
DVD/CD Player . . . . . . . . . . . . . . . . 7-14
E
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-57
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-32
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-32
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-35
Overload . . . . . . . . . . . . . . . . . . . 10-31 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-12
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-16
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-14
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-21
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-33
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-22
Overheated Protection
Operating Mode . . . . . . . . . . . 10-20
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-23
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-18 Engine Oil
Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-55
Event Data Recorders . . . . . . . . 13-17
Extender, Safety Belt . . . . . . . . . . 3-29
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Filter
Engine Air Cleaner . . . . . . . . . 10-12
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-58
Flat Tire, Changing . . . . . . . . . . . 10-69
Floor Console Storage . . . . . . . . . . 4-2
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-95

Black plate (5,1)Chevrolet Traverse Owner Manual - 2011
INDEX i-5
FluidAutomatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-22
Folding Mirrors . . . . . . . . . . . . . . . . 2-16
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Heated and Ventilated . . . . . . . . 3-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Additives . . . . . . . . . . . . . . . . . . . . . 9-42
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-45
Filling the Tank . . . . . . . . . . . . . . . 9-44
Fuels in Foreign Countries . . . . 9-42
Gasoline Specifications . . . . . . . 9-41
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Recommended . . . . . . . . . . . . . . . 9-41
Requirements, California . . . . . 9-41
System Messages . . . . . . . . . . . . 5-35
Fuel Economy Driving for Better . . . . . . . . . . . . . 1-23 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-32
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-32
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
G
Garage Door Opener . . . . . . . . . . 5-48
Programming . . . . . . . . . . . . . . . . . 5-48
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-41
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-13
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-10 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-8
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-29
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . 6-3
Delayed . . . . . . . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-2