2011 CHEVROLET SUBURBAN remote control

Black plate (30,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-30 Infotainment System
Stopping and Resuming
Playback
To stop playing a DVD without
turning off the system, press
the
cbutton on the remote control,
or press the softkey located under
the
cor ther/jtabs displayed
on the radio. If the radio is sourced
to something other than DVD-V,
press the DVD/CD AUX button to
make DVD-V the active source.
To resume DVD playback, press the
r/jbutton on the remote control,
or press the softkey located under
the
r/jtab on the radio. The DVD
should resume play from where it
last stopped if the disc has not been
ejected and the stop button has not
been pressed twice on the remote
control. If the disc has been ejected
or the stop button has been pressed
twice on the remote control, the disc
resumes playing at the beginning of
the disc.
CD/DVD Player Messages
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
the
Zor DVD/CD AUX button is
pressed on the radio.
Optical Error: This message
displays if the disc was inserted
upside down.
Disk Read Error: This message
displays if a disc was inserted with
an invalid or unknown format.
Player Error: This message
displays if there are disc load or
disc eject problems.
.It is very hot. When the
temperature returns to normal,
the disc should play.
.The road is very rough. When
the road becomes smoother, the
disc should play.
.The disc is dirty, scratched, wet,
or upside down.
.The air is very humid. If so, wait
about an hour and try again.
.There was a problem while
burning the disc.
.The label is caught in the CD/
DVD player.
If the disc is not playing correctly, for
any other reason, try a known
good disc.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.

Black plate (36,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-36 Infotainment System
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
The vehicle may have an
Overhead DVD Rear Seat
Entertainment (RSE) system. The
RSE system works with the
vehicle's audio system. The DVD
player is part of the front radio. The
RSE system includes a radio with a
DVD player, a video display screen,
and if the vehicle has a third row
seat, it could have a second video
display screen, audio/video jacks,
two wireless headphones, and a
remote control. SeeCD/DVD Player
on page 7‑20 for more information
on the vehicle's DVD system.
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so.
In severe or extreme weather
conditions, the RSE system might
not work until the temperature is
within the operating range. The
operating range for the RSE system
is above −20°C (−4°F) or below
60°C (140°F). If the temperature of
the vehicle is outside this range,
heat or cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on which radio the vehicle has. To
start Parental Control, press and
hold the radio power button for more
than two seconds to stop all system
features such as: radio, video
screen, Rear Seat Audio (RSA), DVD, and/or CD. While Parental
Control is on, a padlock icon
displays.
The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.

Black plate (39,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-39
connectors or cables (not included)
may be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened to
over the speakers by sourcing the
radio to the auxiliary device or by
sourcing the RSA to the Rear Aux
and listening with the wireless
headphones on Channel 2 or with
the wired headphones. See “Using
the Auxiliary Input Jack” underAuxiliary Devices on page 7‑31
for
more information about changing
the source.
How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu. To change any feature:
1. Press the
z(display menu)
button on the remote control.
2. Use the remote control
n,q,
p,o(navigation) arrows and
the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to
remove the setup menu from the
screen.
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following possible
sources:
.Wireless headphones
.Vehicle speakers
.Vehicle‐wired headphone jacks
on the RSA system, if the
vehicle has this feature.
The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See “Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7‑46 for
more information.

Black plate (40,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-40 Infotainment System
When a device is connected to the
A/V jacks, or the radio's auxiliary
input jack if the vehicle has this
feature, the rear seat passengers
are able to hear audio from the
auxiliary device through the wireless
or wired headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.
Video Screen(s)
The video screen(s) are located in
the overhead console.
To use the video screen(s):
1. Push the release button locatedon the overhead console.
2. Move the screen to the desired position.
When the video screen is not in
use, push it up into its locked
position. If a DVD is playing and the screen
is raised to its locked position, the
screen remains on. This is normal,
and the DVD continues to play
through the previous audio source.
Use the remote control power button
or eject the disc to turn off the
screen.
The overhead console contains the
infrared transmitters for the wireless
headphones and the infrared
receivers for the remote control.
They are located at the rear of the
console.
Notice:
Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screen” later in this section for
more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the rear of
the RSE overhead console and
press the desired button. Direct
sunlight or very bright light could
affect the ability of the RSE
transmitter to receive signals from
the remote control. If the remote
control does not seem to be
working, the batteries might need to
be replaced. See “Battery
Replacement” later in this section.

Black plate (41,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-41
Objects blocking the line of sight
could also affect the function of the
remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
O(power)
button can be used to turn on the
video screen display and start the
disc. The radio can also turn on the
video screen display. See CD/DVD
Player on page 7‑20 for more
information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba
®. Remote Control Buttons
O(Power):
Press this button to
turn the video screen on and off.
P(Illumination): Press this button
to turn the remote control backlight
on. The backlight automatically
times out after 7 to 10 seconds if no
other button is pressed while the
backlight is on.
v(Title): Press this button to
return the DVD to the main menu of
the DVD. This function could vary
for each disc.
y(Main Menu): Press this button
to access the DVD menu. The DVD
menu is different on every DVD.
Use the navigation arrows to move
the cursor around the DVD menu.
After making a selection press the
enter button. This button only
operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press this button to
select the choice that is highlighted
in any menu.
z(Display Menu): Press this
button to adjust the brightness,
screen display mode (normal, full,
or zoom), and display the
language menu.
q(Return): Press this button to
exit the current active menu and
return to the previous menu. This
button operates only when the
display menu or a DVD menu is
active.
c(Stop): Press this button to stop
playing, fast reversing, or fast
forwarding a DVD. Press this button
twice to return to the beginning of
the DVD.

Black plate (43,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-43
If the vehicle has a third row video
screen, the AUX button controls the
source display on the second row
video screen, and the third row
video screen as described in the
table below:Aux
Button Press Second
Row
Screen Third Row
Screen
Default
State (No Press) DVD
Media DVD
Media
First
Press Aux Video
Source Aux Video
Source
Second Press DVD
Media Aux Video
Source
Third
Press Aux Video
Source DVD
Media
Fourth Press Return to
Default
State Return to
Default
Stated(Camera): Press this button to
change camera angles on DVDs
that have this feature while a DVD is
playing. The format and content of
this function vary for each disc.
1 through 0 (Numeric Keypad):
The numeric keypad provides the
capability of direct chapter or track
number selection.
\(Clear): Press this button within
three seconds after entering a
numeric selection, to clear all
numerical inputs.
}10 (Double Digit Entries): Press
this button to select chapter or track
numbers greater than nine. Press
this button before entering the
number. Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on the
remote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.

Black plate (44,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-44 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-3
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
remote keyless transmitters, may
contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories to
the vehicle can affect vehicle
performance and safety, including
such things as airbags, braking,
stability, ride and handling,
emissions systems, aerodynamics,
durability, and electronic systems
like antilock brakes, traction control,
and stability control. Some of these
accessories could even cause
malfunction or damage not covered
by the vehicle warranty.
Damage to vehicle components
resulting from the installation or use
of non‐GM certified parts, including
control module modifications, is not
covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.