
Black plate (39,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-39
connectors or cables (not included)
may be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened to
over the speakers by sourcing the
radio to the auxiliary device or by
sourcing the RSA to the Rear Aux
and listening with the wireless
headphones on Channel 2 or with
the wired headphones. See “Using
the Auxiliary Input Jack” underAuxiliary Devices on page 7‑31
for
more information about changing
the source.
How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu. To change any feature:
1. Press the
z(display menu)
button on the remote control.
2. Use the remote control
n,q,
p,o(navigation) arrows and
the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to
remove the setup menu from the
screen.
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following possible
sources:
.Wireless headphones
.Vehicle speakers
.Vehicle‐wired headphone jacks
on the RSA system, if the
vehicle has this feature.
The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See “Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7‑46 for
more information.

Black plate (41,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-41
Objects blocking the line of sight
could also affect the function of the
remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
O(power)
button can be used to turn on the
video screen display and start the
disc. The radio can also turn on the
video screen display. See CD/DVD
Player on page 7‑20 for more
information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba
®. Remote Control Buttons
O(Power):
Press this button to
turn the video screen on and off.
P(Illumination): Press this button
to turn the remote control backlight
on. The backlight automatically
times out after 7 to 10 seconds if no
other button is pressed while the
backlight is on.
v(Title): Press this button to
return the DVD to the main menu of
the DVD. This function could vary
for each disc.
y(Main Menu): Press this button
to access the DVD menu. The DVD
menu is different on every DVD.
Use the navigation arrows to move
the cursor around the DVD menu.
After making a selection press the
enter button. This button only
operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press this button to
select the choice that is highlighted
in any menu.
z(Display Menu): Press this
button to adjust the brightness,
screen display mode (normal, full,
or zoom), and display the
language menu.
q(Return): Press this button to
exit the current active menu and
return to the previous menu. This
button operates only when the
display menu or a DVD menu is
active.
c(Stop): Press this button to stop
playing, fast reversing, or fast
forwarding a DVD. Press this button
twice to return to the beginning of
the DVD.

Black plate (66,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
9-66 Driving and Operating
Rear Vision
Camera (RVC)
This vehicle may have a Rear
Vision Camera system. Read this
entire section before using it.
{WARNING
The Rear Vision Camera (RVC)
system does not replace driver
vision. RVC does not:
.Detect objects that are
outside the camera's field of
view, below the bumper,
or underneath the vehicle.
.Detect children, pedestrians,
bicyclists, or pets.
Do not back the vehicle by only
looking at the RVC screen, or use
the screen during longer, higher
speed backing maneuvers or
where there could be cross-traffic. (Continued)
WARNING (Continued)
Your judged distances using the
screen will differ from actual
distances.
If you do not use proper care
before backing up, you could hit a
vehicle, child, pedestrian,
bicyclist, or pet, resulting in
vehicle damage, injury, or death.
Even though the vehicle has the
RVC system, always check
carefully before backing up by
checking behind and around the
vehicle.
Vehicles Without Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the key is in the ON/RUN position
and the driver shifts the vehicle into
R (Reverse), the video image
automatically appears on the inside
rear view mirror. Once the driver
shifts out of R (Reverse), the video
image automatically disappears
from the inside rear view mirror.
Turning the Rear Vision Camera
System Off or On
To turn off the rear vision camera
system, press and hold
z, located
on the inside rearview mirror, until
the left indicator light turns off. The
rear camera vision display is now
disabled.

Black plate (67,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Driving and Operating 9-67
To turn the rear vision camera
system on again, press and
hold
zuntil the left indicator light
illuminates. The rear vision camera
system display is now enabled and
the display will appear in the mirror
normally.
Vehicles With Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the driver shifts the vehicle into
R (Reverse), the video image
automatically appears on the
navigation screen. Once the driver
shifts out of R (Reverse), the
navigation screen will go back to the
last screen that had been displayed,
after a delay. Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the MENU button to enter
the configure menu options, then
press the MENU hard key to
select Display or touch the
Display screen button.
3. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
4. Select the Video screen button.
When the Video screen button is
highlighted the RVC
system is on.

Black plate (68,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
9-68 Driving and Operating
The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds. The
delay can be cancelled by
performing one of the following:
.Pressing a hard key on the
navigation system.
.Shifting in to P (Park).
.Reach a vehicle speed of
5 mph (8 km/h).
There is a message on the rear
vision camera screen that states
“Check Surroundings for Safety.”
Adjusting the Brightness and
Contrast of the Screen
To adjust the brightness and
contrast of the screen, press the
MENU button while the rear vision
camera image is on the display. Any
adjustments made will only affect
the rear vision camera screen.
](Brightness): Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the brightness
of the screen.
_(Contrast): Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the contrast of
the screen.
Symbols
The navigation system may have a
feature that lets the driver view
symbols on the navigation screen
while using the rear vision camera.
The Ultrasonic Rear Park Assist
(URPA) system must not be
disabled to use the caution symbols.
If URPA has been disabled and the
symbols have been turned on, the
Rear Parking Assist Symbols
Unavailable error message may
display. See Ultrasonic Parking
Assist on page 9‑61.
The symbols appear when an object
has been detected by the URPA
system. The symbol may cover the
object when viewing the navigation
screen. To turn the symbols on or off:
1. Make sure that URPA has not
been disabled.
2. Shift into P (Park).
3. Press the MENU hard key to enter the configure menu
options, then press the MENU
hard key repeatedly until Display
is selected or touch the Display
screen button.
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
5. Touch the Symbols screen button. The screen button will be
highlighted when on.

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . 13-10
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-14Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-16
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-18
Radio Frequency Identification (RFID) . . . . . . . 13-18
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-18
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.

Black plate (18,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
13-18 Customer Information
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If your vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit, at
www.onstar.com (U.S.) orwww.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
i-8 INDEX
N
Navigation SystemVehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-18
New Vehicle Break-In . . . . . . . . . . 9-29
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-43
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-63
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-14 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . .10-11
Engine Oil Pressure
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Pressure Light . . . . . . . . . . . . . . . . 5-27
Older Children, Restraints . . . . . 3-57 Online Owner Center . . . . . . . . . . 13-6
OnStar
®System . . . . . . . . . . . . . . . 1-29
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-23
Overheating, Engine . . . . . . . . . . 10-21
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-34
Shifting Out of . . . . . . . . . . . . . . . . 9-36
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-20
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-61
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-54
Brake and P (Park)
Mechanism Check . . . . . . . . 10-34
Over Things That Burn . . . . . . . 9-36
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-20
Passenger Sensing System . . . 3-49 Perchlorate Materials
Requirements, California . . . . . 10-3
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-48
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Outlets . . . . . . . . . . . . . . . . . . . . . . . 5-10
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-34
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . . 2-22
Power Assist Steps . . . . . . . . . . . . 2-14
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-18
Program Courtesy Transportation . . . . 13-10
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3