
Black plate (3,1)Chevrolet Silverado Owner Manual - 2011
Technical Data 12-3
ApplicationCapacities
Metric English
Engine Oil with Filter
4.3L V6 4.3 L 4.5 qt
4.8L V8; 5.3L V8; 6.0L V8; 6.2L V8 5.7 L 6.0 qt
Fuel Tank
1500 Series Standard and Short Box 98.4 L 26.0 gal
1500 Series Long Box 128.7 L 34.0 gal
2500 Series Standard Box 136.3 L 36.0 gal
2500 Series and 3500 Series Long Box 136.3 L 36.0 gal
3500 Series Chassis Cab 240.4 L 63.5 gal
3500 Chassis Cab –Front Tank 89.0 L 23.5 gal
3500 Chassis Cab –Rear Tank (if equipped) 151.4 L 40.0 gal
Transfer Case Fluid 1.5 L 1.6 qt

Black plate (5,1)Chevrolet Silverado Owner Manual - 2011
Technical Data 12-5
Engine Specifications
EngineVIN CodeTransmission Spark Plug Gap
4.3L V6 (LU3) XAutomatic 1.52 mm (0.060 in)
4.8L V8 (L20) AAutomatic 1.02 mm (0.040 in)
5.3L V8 FlexFuel with
Active Fuel Management™
(Iron Block) (LMG) 0
Automatic 1.02 mm (0.040 in)
5.3L V8 FlexFuel with Active
Fuel Management™(Aluminum
Block) (LC9) 3
Automatic 1.02 mm (0.040 in)
6.0L V8 (Iron Block) BAutomatic 1.02 mm (0.040 in)
6.0L V8 (Iron Block) (L96) GAutomatic 1.02 mm (0.040 in)
6.2L V8 FlexFuel
(Aluminum Block) (L9H) 2
Automatic 1.02 mm (0.040 in)

Black plate (8,1)Chevrolet Silverado Owner Manual - 2011
13-8 Customer Information
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow three
weeks for delivery.

Black plate (10,1)Chevrolet Silverado Owner Manual - 2011
13-10 Customer Information
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper to Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid‐specific warranties in
both the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing your inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.
Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable to
wait, GM helps to minimize your
inconvenience by providing several
transportation options. Depending
on the circumstances, your dealer
can offer you one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one‐way or round‐trip shuttle service
within reasonable time and distance
parameters of the dealer's area. Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of
the dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through
a friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reflect actual
costs and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.

Black plate (11,1)Chevrolet Silverado Owner Manual - 2011
Customer Information 13-11
Courtesy Rental Vehicle
Your dealer may arrange to
provide you with a courtesy
rental vehicle or reimburse you
for a rental vehicle that you
obtain if your vehicle is kept for an
overnight warranty repair. Rental
reimbursement will be limited and
must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will
be administered by appropriate
dealer personnel.
General Motors reserves the right
to unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and
to resolve all questions of claim
eligibility pursuant to the terms
and conditions described herein
at its sole discretion.
Collision Damage Repair
If your vehicle is involved in
a collision and it is damaged,
have the damage repaired by
a qualified technician using the
proper equipment and quality
replacement parts. Poorly performed
collision repairs diminish your
vehicle's resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are
new parts made with the same
materials and construction methods
as the parts with which your vehicle
was originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle's
designed appearance, durability,
and safety are preserved. The use
of Genuine GM parts can help
maintain your GM New Vehicle
Limited Warranty.

Black plate (16,1)Chevrolet Silverado Owner Manual - 2011
13-16 Customer Information
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.

Black plate (1,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-35
Active Fuel Management™ . . . . 9-41
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 9-123
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . 9-123
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 3-48
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-32
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-7
Air Cleaner/Filter, Engine . . . . . 10-18
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-11
Airbag
Light On-Off . . . . . . . . . . . . . . . . . . 5-23 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-50
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-37
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-42
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-36
What Will You See After an Airbag Inflates? . . . . . . . . . . 3-37
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-34
Where Are the Airbags? . . . . . . 3-33
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-48
On-Off Light . . . . . . . . . . . . . . . . . . 5-23
On-Off Switch . . . . . . . . . . . . . . . . 3-39
Passenger Status Indicator . . . . . . . . . . . . . . . . . . . . 5-25
Readiness Light . . . . . . . . . . . . . . 5-22
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-48
System Check . . . . . . . . . . . . . . . . 3-31 Alarm System
Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-12
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-14
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-12
Alarm System Messages . . . . . 5-50
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-67
Warning Light . . . . . . . . . . . . . . . . . 5-30
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-106
Interior . . . . . . . . . . . . . . . . . . . . . 10-111
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-12
Assistance Program, Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-14 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-21

Black plate (3,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-3
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
CaliforniaFuel Requirements . . . . . . . . . . . 9-84
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-78
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-42
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 2-11
Winter Driving . . . . . . . . . . . . . . . . 9-20
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 6-8
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD DVD Player . . . . . . . . . . . . . . . . . . . 7-21
CD Player . . . . . . . . . . . . . . . . . . . . . 7-14 Center Console Storage . . . . . . . . 4-2
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 10-45
Center Seat . . . . . . . . . . . . . . . . . . . . 3-5
Chains, Tire . . . . . . . . . . . . . . . . . . 10-81
Charging System Light . . . . . . . . 5-26
Check Engine Light . . . . . . . . . . . . . . . . . . 5-27
IgnitionTransmission Lock . . . . . . . . 10-38
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-53
Lower Anchors and Tethers for Children . . . . . . . . . 3-59
Older Children . . . . . . . . . . . . . . . . 3-51
Securing . . . . . . . . . . . . . . . . 3-68, 3-71
Systems . . . . . . . . . . . . . . . . . . . . . . 3-55
Where to Put the Restraint . . . . . . . . . . . . . . . . . . . . 3-57 Cigarette Lighter . . . . . . . . . . . . . . . 5-11
Circuit Breakers . . . . . . . . . . . . . . 10-48
Cleaning
Exterior Care . . . . . . . . . . . . . . 10-106
Interior Care . . . . . . . . . . . . . . . 10-111
Climate Control Systems . . . . . . . . . . . . . . . . . . 8-1, 8-4
Dual Automatic . . . . . . . . . . . . . . . . 8-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-13
Clutch, Hydraulic . . . . . . . . . . . . . 10-17
Collision Damage Repair . . . . . 13-11
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-15
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-20
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-19
Cooling System . . . . . . . . . . . . . . . 10-19 Engine Messages . . . . . . . . . . . . 5-46
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-10