2011 CHEVROLET SILVERADO airbag

Black plate (13,1)Chevrolet Silverado Owner Manual - 2011
Customer Information 13-13
If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
on
page 13‑7. Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑37.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an
active role in its repair. If you have
a pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify
to the facility that any required
replacement collision parts be
original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by your GM vehicle warranty.

Black plate (16,1)Chevrolet Silverado Owner Manual - 2011
13-16 Customer Information
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.

Black plate (17,1)Chevrolet Silverado Owner Manual - 2011
Customer Information 13-17
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how
a vehicle's systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
travelingThis data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such
as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR. GM will not access this data or
share it with others except: with
the consent of the vehicle owner
or, if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.

Black plate (1,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-35
Active Fuel Management™ . . . . 9-41
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 9-123
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . 9-123
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 3-48
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-32
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-7
Air Cleaner/Filter, Engine . . . . . 10-18
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-11
Airbag
Light On-Off . . . . . . . . . . . . . . . . . . 5-23 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-50
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-37
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-42
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-36
What Will You See After an Airbag Inflates? . . . . . . . . . . 3-37
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-34
Where Are the Airbags? . . . . . . 3-33
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-48
On-Off Light . . . . . . . . . . . . . . . . . . 5-23
On-Off Switch . . . . . . . . . . . . . . . . 3-39
Passenger Status Indicator . . . . . . . . . . . . . . . . . . . . 5-25
Readiness Light . . . . . . . . . . . . . . 5-22
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-48
System Check . . . . . . . . . . . . . . . . 3-31 Alarm System
Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-12
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-14
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-12
Alarm System Messages . . . . . 5-50
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-67
Warning Light . . . . . . . . . . . . . . . . . 5-30
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-106
Interior . . . . . . . . . . . . . . . . . . . . . 10-111
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-12
Assistance Program, Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-14 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-21

Black plate (7,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-7
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-17
Hydraulic Clutch . . . . . . . . . . . . . . 10-17
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Ignition Positions . . . . . . . . . . . . . . 9-33
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-38
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-14
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-53
Instrument Cluster . . . . . . . . . . . . . 5-13
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . .iii, 7-1
J
Jump Starting . . . . . . . . . . . . . . . . . 10-96
K
Key and Lock Messages . . . . . . . 5-48
Keyless Entry
Remote (RKE) System . . . . . . . . 2-3
Keyless Entry System . . . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-56
Lamp Messages . . . . . . . . . . . . . . . 5-48
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . . 6-7
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Daytime Running (DRL) . . . . . . . 6-4
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . 6-3
License Plate . . . . . . . . . . . . . . . 10-46
Malfunction Indicator . . . . . . . . . 5-27 Lamps (cont.)
Pick-Up Box Identification
and Fender Marker . . . . . . . . 10-44
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-8
Taillamps . . . . . . . . . . . . . . . . . . . 10-44
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-28
Lap-Shoulder Belt . . . . . . . . . . . . . 3-23
LATCH System Replacing Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-68
Latch, Lower Anchors and Tethers for Children . . . . . . . . . . 3-59
Latches, Seatback . . . . . . . . . . . . . 3-11
Lighter, Cigarette . . . . . . . . . . . . . . 5-11
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Illumination Control . . . . . . . . . . . . 6-7
Lights Airbag On-Off . . . . . . . . . . . . . . . . . 5-23
Airbag Readiness . . . . . . . . . . . . . 5-22
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-30

Black plate (8,1)Chevrolet Silverado Owner Manual - 2011
i-8 INDEX
Lights (cont.)Charging System . . . . . . . . . . . . . 5-26
Cruise Control . . . . . . . . . . . . . . . . 5-34
Engine Oil Pressure . . . . . . . . . . 5-32
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Four-Wheel-Drive . . . . . . . . . . . . . 5-31
Front Fog Lamps . . . . . . . . . . . . . 5-33
High-Beam On . . . . . . . . . . . . . . . . 5-33
High/Low Beam Changer . . . . . . 6-3
Low Fuel Warning . . . . . . . . . . . . 5-33
Safety Belt Reminders . . . . . . . . 5-21
Security . . . . . . . . . . . . . . . . . . . . . . 5-33
StabiliTrak
®Indicator . . . . . . . . . 5-31
Tire Pressure . . . . . . . . . . . . . . . . . 5-32
Tow/Haul Mode . . . . . . . . . . . . . . . 5-31
Locking Rear Axle . . . . . . . . . . . . . 9-73
Locks Automatic Door . . . . . . . . . . . . . . . . 2-9
Delayed Locking . . . . . . . . . . . . . . . 2-9
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-33
Lower Anchors and Tethers
for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-59
Lumbar Adjustment . . . . . . . . . . . . . 3-7 Front Seats . . . . . . . . . . . . . . . . . . . . 3-7
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-12
Maintenance Schedule Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-8
Scheduled Maintenance . . . . . . 11-2
Transfer Case Vent Filter . . . . . 9-53
Malfunction Indicator Lamp . . . . 5-27
Manual Mirrors . . . . . . . . . . . . . . . . 2-16
Manual Mode . . . . . . . . . . . . . . . . . . 9-47
Manual Transmission . . . . . . . . . . 9-51 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-17
Manual Windows . . . . . . . . . . . . . . 2-20
Memory Features . . . . . . . . . . . . . . 1-13 Messages
Airbag System . . . . . . . . . . . . . . . . 5-50
Anti-Theft Alarm System . . . . . . 5-50
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-43
Brake System . . . . . . . . . . . . . . . . 5-44
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-45
Engine Cooling System . . . . . . . 5-46
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-47
Engine Power . . . . . . . . . . . . . . . . 5-47
Fuel System . . . . . . . . . . . . . . . . . . 5-48
Key and Lock . . . . . . . . . . . . . . . . . 5-48
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-48
Object Detection System . . . . . 5-48
Ride Control System . . . . . . . . . . 5-49
Starting the Vehicle . . . . . . . . . . . 5-50
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-51
Transmission . . . . . . . . . . . . . . . . . 5-52
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-43
Vehicle Reminder . . . . . . . . . . . . . 5-52
Washer Fluid . . . . . . . . . . . . . . . . . 5-53

Black plate (9,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-9
MirrorsAutomatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-19
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-15
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-17
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-18
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-16
Manual Rearview . . . . . . . . . . . . . 2-19
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-19
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-65
N
Navigation SystemVehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-18
New Vehicle Break-In . . . . . . . . . . 9-32
Noise Control System . . . . . . . . 10-36
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-48
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-16 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-7 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-18
Messages . . . . . . . . . . . . . . . . . . . . 5-47
Pressure Light . . . . . . . . . . . . . . . . 5-32
Older Children, Restraints . . . . . 3-51
Online Owner Center . . . . . . . . . . 13-6
OnStar
®System . . . . . . . . . . . . . . . 1-35
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-26
Overheating, Engine . . . . . . . . . . 10-24
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-38
Shifting Out of . . . . . . . . . . . . . . . . 9-40
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-19
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-41 Assist, Ultrasonic . . . . . . . . . . . . . 9-76
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-68
Brake and P (Park)Mechanism Check . . . . . . . . 10-39
Over Things That Burn . . . . . . . 9-41
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-25
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . . 3-42
Perchlorate Materials Requirements, California . . . . . 10-3
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-49

Black plate (10,1)Chevrolet Silverado Owner Manual - 2011
i-10 INDEX
Pickup Conversion toChassis Cab . . . . . . . . . . . . . . . . 9-127
Pickup-Box Identification and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . . . 10-44
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . 5-10
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-35
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Steering Fluid . . . . . . . . . . . . . . . 10-27
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-18
Program Courtesy Transportation . . . . 13-10
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-18
Statement . . . . . . . . . . . . . . . . . . 13-18
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-21
Reception . . . . . . . . . . . . . . . . . . . . 7-13
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-8
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-35 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-73
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-10
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-47
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . 7-38
Rear Seat Audio (RSA) . . . . . . . 7-47
Rear Seats . . . . . . . . . . . . . . 3-12, 3-13
Rear Vision Camera (RVC) . . . . 9-78
Rear Windows . . . . . . . . . . . . . . . . . 2-21
Rearview Mirrors . . . . . . . . . . . . . . 2-19 Automatic Dimming . . . . . . . . . . . 2-19 Reclining Seatbacks . . . . . . . . . . . . 3-9
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fuel . . . . . . . . . . . 9-84
Records Maintenance . . . . . . . . . . . . . . . . .11-12
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . .10-101
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-40
Replacement Bulbs . . . . . . . . . . . 10-46
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-50
Maintenance . . . . . . . . . . . . . . . . . 11-11
Replacing Airbag System . . . . . . 3-50
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-68
Replacing Safety Belt System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-30