
Black plate (39,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-39
Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator light
The RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used tolisten to the radio, CDs, DVDs,
MP3s, DVD‐As, or any auxiliary
source connected to A/V jacks or
the auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have an On/Off button,
channel 1 or 2 switch, and a volume
control.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light comes on, but there
is intermittent sound and/or static
on the headphones, or if the
indicator light does not come on, the
batteries might need to be replaced.
See
“Battery Replacement” later in
this section for more information.
Switch the headphones to Off
when not in use.
Infrared transmitters are located at
the rear of the overhead console.
The headphones shut off
automatically to save the battery
power if the RSE system and RSA
are shut off, or if the headphones
are out of range of the transmitters
for more than three minutes. If you move too far forward or step out of
the vehicle, the headphones lose
the audio signal.
To adjust the volume on the
headphones, use the volume control
located on the right side.
For optimal audio performance, the
headphones must be worn correctly.
Headphones should be worn with
the headband over the top of the
head for best audio reception.
The symbol L (Left) appears on the
outside bottom edge of the ear cup
and should be positioned on the left
ear. The symbol R (Right) appears
on the outside bottom edge of the
ear cup and should be positioned
on the right ear.
Notice:
Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool,
dry place.

Black plate (40,1)Chevrolet Silverado Owner Manual - 2011
7-40 Infotainment System
If the foam ear pads attached to
the headphones become worn or
damaged, the pads can be replaced
separately from the headphone set.
To purchase replacement ear pads,
call 1‐888‐293‐3332, then prompt
zero (0), or contact your dealer.
Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen thebattery door located on the left
side of the headphones. Slide
the battery door open.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery door and tighten the door screw.
If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Audio/Video (A/V) Jacks
The A/V jacks, located on the rear
of the floor console, allow audio
or video signals to be connected
from an auxiliary device such as
a camcorder or a video game
unit to the RSE system. Adapter
connectors or cables (not included)
may be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer ’s
instructions for proper usage.
The A/V jacks are color coded to
match typical home entertainment
system equipment. The yellow jack (A) is for the video input.
The white jack (B) is for the left
audio input. The red jack (C) is for
the right audio input.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened to
over the speakers by sourcing the
radio to the auxiliary device or by
sourcing the RSA to the Rear Aux
and listening with the wireless
headphones on Channel 2 or with
the wired headphones. See
“Using
the Auxiliary Input Jack” under
Auxiliary Devices
on page 7‑33for
more information about changing
the source.

Black plate (42,1)Chevrolet Silverado Owner Manual - 2011
7-42 Infotainment System
Video Screen
The video screen is located in the
overhead console.
To use the video screen:
1. Push the release button locatedon the overhead console.
2. Move the screen to the desired position.
When the video screen is not in
use, push it up into its locked
position. If a DVD is playing and the screen
is raised to its locked position, the
screen remains on. This is normal,
and the DVD continues to play
through the previous audio source.
Use the remote control power button
or eject the disc to turn off the
screen.
The overhead console contains
the infrared transmitters for the
wireless headphones and the
infrared receivers for the remote
control. They are located at the
rear of the console.
Notice:
Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screen” later in this section for
more information.
Remote Control
To use the remote control, aim
it at the transmitter window at the
rear of the RSE overhead console
and press the desired button.
Direct sunlight or very bright
light could affect the ability of the
RSE transmitter to receive signals
from the remote control. If the
remote control does not seem
to be working, the batteries might
need to be replaced. See “Battery
Replacement” later in this section.

Black plate (45,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-45
}10 (Double Digit Entries):Press
this button to select chapter or track
numbers greater than nine. Press
this button before entering the
number.
Battery Replacement
To change the remote control
batteries, do the following:
1. Slide the rear cover back on the remote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Tips and Troubleshooting Chart
Problem Recommended Action
There is no power. The ignition might not be turned to
ON/RUN or ACC/ACCESSORY.
The picture does not fill the screen.
There are black borders on the top
and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings
in the setup menu by pressing the
display menu button on the remote
control.
In auxiliary mode, the picture moves
or scrolls. Check the auxiliary input
connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning
of the DVD.

Black plate (21,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-21
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets
on or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside
the vehicle and set the fan
speed to the highest setting.
See Climate Control System
in the Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑42.
Snow can trap exhaust gases
under your vehicle. This can
cause deadly CO (Carbon
Monoxide) gas to get inside.
CO could overcome you and kill
you. You cannot see it or smell it,
so you might not know it is in your
vehicle. Clear away snow from
around the base of your vehicle,
especially any that is blocking the
exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful. To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.

Black plate (34,1)Chevrolet Silverado Owner Manual - 2011
9-34 Driving and Operating
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the
vehicle is moving. After shifting
to neutral, firmly apply the
brakes and steer the vehicle
to a safe location.
3. Come to a complete stop. Shift to P (Park) with an
automatic transmission,
or neutral with a manual
transmission. Turn the ignition
to LOCK/OFF.
4. Set the parking brake. See Parking Brake on page 9‑68
On vehicles with an automatic
transmission, the shift lever must be
in P (Park) to turn the ignition switch
to LOCK/OFF. The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can
be used to operate the electrical
accessories and to display some instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running. The transmission
is also unlocked in this position on
automatic transmission vehicles.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
If the vehicle is equipped with a
radio, a warning tone will sound
when the driver door is opened,
the ignition is in ACC/ACCESSORY
or LOCK/OFF and the key is in the
ignition.

Black plate (36,1)Chevrolet Silverado Owner Manual - 2011
9-36 Driving and Operating
Starting Procedure
1. With your foot off the acceleratorpedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as your engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow
the oil to warm up and lubricate
all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key
is turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking
for a few seconds or until the
vehicle starts. If the engine does
not start and the key is held
in START for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage. To prevent gear damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled
to prevent possible vehicle
component damage. When
this happens, hold the ignition
switch in the START position
to continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start
after 5‐10 seconds, especially
in very cold weather (below
−18°C or 0°F), it could be
flooded with too much gasoline.
Try pushing the accelerator
pedal all the way to the floor
and holding it there as you hold
the key in START for up to
15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, do the same
thing. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts.

Black plate (40,1)Chevrolet Silverado Owner Manual - 2011
9-40 Driving and Operating
Torque Lock
If you are parking on a hill and
you do not shift your transmission
into P (Park) properly, the weight
of the vehicle may put too much
force on the parking pawl in the
transmission. You may find it
difficult to pull the shift lever out of
P (Park). This is called torque lock.
To prevent torque lock, set the
parking brake and then shift into
P (Park) properly before you leave
the driver seat. To find out how,
Shifting Into Park on page 9‑38.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission, then you will be
able to pull the shift lever out of
P (Park).
Shifting Out of Park
This vehicle is equipped with
an electronic shift lock release
system. The shift lock release is
designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless
the ignition is in ON/RUN or
ACC/ACCESSORY and the
regular brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting
on
page 10‑96for more information. To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Move the shift lever to the
desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, then have the vehicle
serviced soon.