2011 CHEVROLET SILVERADO ESP

Black plate (55,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-55
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressbg, and
then say “Mute call.”
.To cancel mute, pressbg, and
then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b
g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the
cell phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.

Black plate (56,1)Chevrolet Silverado Owner Manual - 2011
7-56 Infotainment System
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored
as name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
bg. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out
of the in‐vehicle Bluetooth system,
it will be retained indefinitely. This
includes all saved name tags in
the phone book and phone pairing
information. For information on how
to delete this information, see the
previou section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement
on
page 13‑18for FCC information.

Black plate (3,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-3
Death and injury associated with
drinking and driving is a global
tragedy.
Alcohol affects four things that
anyone needs to drive a vehicle:
judgment, muscular coordination,
vision, and attentiveness.
Police records show that
almost 40 percent of all motor
vehicle-related deaths involve
alcohol. In most cases, these
deaths are the result of someone
who was drinking and driving.
In recent years, more than
17,000 annual motor vehicle-related
deaths have been associated with
the use of alcohol, with about
250,000 people injured.
For persons under 21, it is against
the law in every U.S. state to drink
alcohol. There are good medical,
psychological, and developmental
reasons for these laws.
The obvious way to eliminate the
leading highway safety problem is
for people never to drink alcohol
and then drive.Medical research shows that
alcohol in a person's system
can make crash injuries worse,
especially injuries to the brain,
spinal cord, or heart. This means
that when anyone who has been
drinking
—driver or passenger —is
in a crash, that person's chance of
being killed or permanently disabled
is higher than if the person had not
been drinking.
Control of a Vehicle
The following three systems
help to control the vehicle while
driving —brakes, steering, and
accelerator. At times, as when
driving on snow or ice, it is easy to
ask more of those control systems
than the tires and road can provide.
Meaning, you can lose control of the
vehicle. See StabiliTrak
®Systemon
page 9‑70.
Adding non‐dealer accessories
can affect vehicle performance.
See Accessories and Modifications
on page 10‑3.
Braking
SeeBrake System Warning Lighton page 5‑29.
Braking action involves
perception time and reaction
time. Deciding to push the brake
pedal is perception time. Actually
doing it is reaction time.
Average reaction time is about
three‐fourths of a second. But that
is only an average. It might be
less with one driver and as long as
two or three seconds or more with
another. Age, physical condition,
alertness, coordination, and
eyesight all play a part. So do
alcohol, drugs, and frustration. But
even in three‐fourths of a second,
a vehicle moving at 100 km/h
(60 mph) travels 20 m (66 ft).
That could be a lot of distance
in an emergency, so keeping
enough space between the
vehicle and others is important.

Black plate (6,1)Chevrolet Silverado Owner Manual - 2011
9-6 Driving and Operating
Ease off the accelerator and then,
if there is nothing in the way, steer
so that the vehicle straddles the
edge of the pavement. Turn the
steering wheel 8 to 13 cm (3 to
5 inches), about one-eighth turn,
until the right front tire contacts
the pavement edge. Then turn the
steering wheel to go straight down
the roadway.
Loss of Control
Let us review what driving experts
say about what happens when the
three control systems—brakes,
steering, and acceleration —do not
have enough friction where the tires
meet the road to do what the driver
has asked.
In any emergency, do not give up.
Keep trying to steer and constantly
seek an escape route or area of
less danger.
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible.
The three types of skids correspond
to the vehicle's three control
systems. In the braking skid,
the wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you
want the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs. Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving
to these conditions. It is important
to slow down on slippery surfaces
because stopping distance is longer
and vehicle control more limited.
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You might
not realize the surface is slippery
until the vehicle is skidding. Learn
to recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow down
when you have any doubt.
Remember: Antilock brakes help
avoid only the braking skid.

Black plate (7,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-7
Off-Road Driving
Vehicles with four-wheel drive
can be used for off-road driving.
Vehicles without four-wheel drive
and vehicles with 20‐inch tire/wheel
assemblies should not be driven
off-road except on a level, solid
surface.
The airbag system is designed to
work properly under a wide range of
conditions, including off‐road usage.
Always wear your safety belt and
observe safe driving speeds,
especially on rough terrain.
Drinking and driving can be very
dangerous on any road and this is
certainly true for off-road driving.
At the very time you need special
alertness and driving skills, your
reflexes, perceptions, and judgment
can be affected by even a small
amount of alcohol. You could have aserious
—or even fatal —accident
if you drink and drive or ride with a
driver who has been drinking.
Off-roading can be great fun but has
some definite hazards. The greatest
of these is the terrain itself. When
off-road driving, traffic lanes are not
marked, curves are not banked, and
there are no road signs. Surfaces
can be slippery, rough, uphill,
or downhill.
Avoid sharp turns and abrupt
maneuvers. Failure to operate
the vehicle correctly off‐road could
result in loss of vehicle control or
vehicle rollover.
Off-roading involves some
new skills. That is why it is very
important that you read these
driving tips and suggestions to
help make off-road driving safer
and more enjoyable.
Before You Go Off-Roading
.Have all necessary maintenance
and service work done.
.Make sure there is enough fuel,
that fluid levels are where they
should be, and that the spare
tire is fully inflated.
.Be sure to read all
the information about
four-wheel-drive vehicles
in this manual.
.Make sure all underbody
shields, if the vehicle has them,
are properly attached.
.Know the local laws that apply
to off-roading where you will
be driving or check with law
enforcement people in the area.
.Be sure to get the necessary
permission if you will be on
private land.

Black plate (9,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-9
You will find other important
information underVehicle Load
Limits
on page 9‑23and Tireson
page 10‑55.
Environmental Concerns
Off-road driving can provide
wholesome and satisfying
recreation. However, it also
raises environmental concerns.
We recognize these concerns
and urge every off-roader to follow
these basic rules for protecting the
environment:
.Always use established trails,
roads, and areas that have been
specially set aside for public
off-road recreational driving and
obey all posted regulations.
.Avoid any driving practice
that could damage shrubs,
flowers, trees, or grasses or
disturb wildlife. This includes
wheel-spinning, breaking down
trees, or unnecessary driving
through streams or over soft
ground.
.Always carry a litter bag and
make sure all refuse is removed
from any campsite before
leaving.
.Take extreme care with open
fires (where permitted), camp
stoves, and lanterns.
.Never park your vehicle over
dry grass or other combustible
materials that could catch fire
from the heat of the vehicle's
exhaust system.
Traveling to Remote Areas
It makes sense to plan your trip,
especially when going to a remote
area. Know the terrain and plan
your route. Get accurate maps of
trails and terrain. Check to see if
there are any blocked or closed
roads.
It is also a good idea to travel with
at least one other vehicle in case
something happens to one of them.
For vehicles with a winch, be sure
to read the winch instructions. In a
remote area, a winch can be handy
if you get stuck but you will want to
know how to use it properly.

Black plate (10,1)Chevrolet Silverado Owner Manual - 2011
9-10 Driving and Operating
Getting Familiar with Off-Road
Driving
It is a good idea to practice in an
area that is safe and close to home
before you go into the wilderness.
Off-roading requires some new and
different skills.
Tune your senses to different kinds
of signals. Your eyes need to
constantly sweep the terrain for
unexpected obstacles. Your ears
need to listen for unusual tire or
engine sounds. Use your arms,
hands, feet, and body to respond
to vibrations and vehicle bounce.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed. At higher
speeds:
.You approach things faster and
have less time to react.
.There is less time to scan the
terrain for obstacles.
.The vehicle has more bounce
when driving over obstacles.
.More braking distance is
needed, especially on an
unpaved surface.
{WARNING
When you are driving off-road,
bouncing and quick changes in
direction can easily throw you
out of position. This could cause
you to lose control and crash.
So, whether you are driving on
or off the road, you and your
passengers should wear safety
belts.
Scanning the Terrain
Off-road driving can take you over
many different kinds of terrain.
Be familiar with the terrain and its
many different features.
Surface Conditions:Off-roading
surfaces can be hard-packed dirt,
gravel, rocks, grass, sand, mud,
snow, or ice. Each of these surfaces
affects the vehicle's steering,
acceleration, and braking in different
ways. Depending on the surface,
slipping, sliding, wheel spinning,
delayed acceleration, poor traction,
and longer braking distances can
occur.

Black plate (11,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-11
Surface Obstacles:Unseen or
hidden obstacles can be hazardous.
A rock, log, hole, rut, or bump can
startle you if you are not prepared
for them. Often these obstacles are
hidden by grass, bushes, snow,
or even the rise and fall of the
terrain itself.
Some things to consider:
.Is the path ahead clear?
.Will the surface texture change
abruptly up ahead?
.Does the travel take you uphill or
downhill?
.Will you have to stop suddenly
or change direction quickly?
When driving over obstacles or
rough terrain, keep a firm grip on
the steering wheel. Ruts, troughs,
or other surface features can jerk
the wheel out of your hands. When driving over bumps, rocks,
or other obstacles, the wheels can
leave the ground. If this happens,
even with one or two wheels, you
cannot control the vehicle as well
or at all.
Because you will be on an unpaved
surface, it is especially important to
avoid sudden acceleration, sudden
turns, or sudden braking.
Off-roading requires a different kind
of alertness from driving on paved
roads and highways. There are no
road signs, posted speed limits,
or signal lights. Use good judgment
about what is safe and what is not.
Driving on Hills
Off-road driving often takes you up,
down, or across a hill. Driving safely
on hills requires good judgment
and an understanding of what the
vehicle can and cannot do. There
are some hills that simply cannot be
driven, no matter how well built the
vehicle.
{WARNING
Many hills are simply too steep
for any vehicle. If you drive up
them, you will stall. If you drive
down them, you cannot control
your speed. If you drive across
them, you will roll over. You could
be seriously injured or killed.
If you have any doubt about the
steepness, do not drive the hill.