2011 CHEVROLET IMPALA service

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-9
operating range, the engine could
be damaged. You should drain
out the excess oil or limit your
driving of the vehicle and seek a
service professional to remove
the excess amount of oil.
SeeEngine Compartment Overview
on page 10‑6 for the location of the
engine oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade:
Specification
Use and ask for engine oils with the
dexos™ certification mark. Oils
meeting the requirements of your
vehicle should have the dexos™
certification mark on the container. This certification mark indicates that
the oil has been approved to the
dexos™
specification.
Your vehicle was filled at the factory
with dexos™ approved engine oil.
Notice: Use only engine oil that is
approved to the dexos™
specification or an equivalent
engine oil of the appropriate
viscosity grade. Engine oils
approved to the dexos™
specification will show the
dexos™ symbol on the container.
Failure to use the recommended
engine oil or equivalent can result
in engine damage not covered by
the vehicle warranty. If you are
unsure whether your oil is
approved to the dexos™
specification, ask your service
provider. Use of Substitute Engine Oils if
dexos™
is unavailable: In the event
that dexos™ approved engine oil is
not available at an oil change or for
maintaining proper oil level, you
may use substitute engine oil
displaying the API Starburst symbol
and of SAE 5W-30 viscosity grade.
Use of oils that do not meet the
dexos™ specification, however, may
result in reduced performance under
certain circumstances.
Viscosity Grade
SAE 5W-30 is the best viscosity
grade for the vehicle. Do not use
other viscosity oils such as
SAE 10W‐30, 10W‐40, or 20W-50.

Black plate (11,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-11
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
SeeDIC Warnings and Messages.
Change the oil as soon as possible
within the next 1 000 km (600 miles).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the
proper level. If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 miles)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself.
To reset the system:
1. Display OIL LIFE REMAINING
on the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
A good time to check the automatic
transmission fluid level is when the
engine oil is changed.
Change the fluid and filter at the
intervals listed in Scheduled
Maintenance on page 11‑2, and be
sure to use the transmission fluid
listed in Recommended Fluids and
Lubricants on page 11‑6.
How to Check Automatic
Transmission Fluid
Because this operation can be a
little difficult, it may be decided to
have this done at the dealer service
department.
If not taken to the dealer, be sure
to follow all the instructions here,
or a false reading on the dipstick
could result.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-19
5. Install the coolant recovery tankcap and the pressure cap. After
a day or two of driving, when the
engine is cold, check the coolant
level in the recovery tank. If it is
low, refill it to the COLD
FILL line.
If the coolant in the recovery tank is
constantly low, have a dealer
service department inspect the
vehicle for leaks.
Notice: If the pressure cap is not
tightly installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.Engine Overheating
The vehicle has several indicators
to warn of engine overheating.
There is a coolant temperature
gauge and a warning light on the
instrument panel that indicate an
overheated engine condition. See
Engine Coolant Temperature Gauge
on page 5‑13 andEngine Coolant
Temperature Warning Light on
page 5‑22.
In addition, there is an ENGINE
OVERHEATED IDLE ENGINE and
an ENGINE OVERHEATED STOP
ENGINE message displayed on the
vehicle Driver Information Center
(DIC). See Engine Cooling System
Messages on page 5‑30 for more
information.
If it is decided not to lift the hood
when this warning appears, but
instead get service help right away,
see Roadside Assistance Program
on page 13‑7. If it is decided to lift the hood, make
sure the vehicle is parked on a
level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, both fans
should be running. If they are not,
do not continue to run the engine
and have the vehicle serviced.
Notice:
Engine damage from
running the engine without
coolant is not covered by
the warranty.
Notice: If the engine catches fire
while driving with no coolant, the
vehicle can be badly damaged.
The costly repairs would not be
covered by the vehicle warranty.
See Overheated Engine
Protection Operating Mode on
page 10‑21 for information on
driving to a safe place in an
emergency.

Black plate (23,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-23
Brakes
This vehicle has disc brakes.
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time the vehicle is
moving, except when applying the
brake pedal firmly.
{WARNING
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Notice: Continuing to drive with
worn-out brake pads could result
in costly brake repair. Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in
Capacities and
Specifications on page 12‑2.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that are
wrong for the vehicle, can change
the balance between the front and
rear brakes —for the worse. The
braking performance expected can
change in many other ways if the
wrong replacement brake parts are
installed.

Black plate (26,1)Chevrolet Impala Owner Manual - 2011
10-26 Vehicle Care
Starter Switch Check
{WARNING
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could
be injured.
1. Before starting this check, be sure there is enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular brake.
See Parking Brake on
page 9‑29.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts. 3. Try to start the engine in each
gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer
for service.
Automatic Transmission
Shift Lock Control
Function Check
{WARNING
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could
be injured.
1. Before starting this check, be sure there is enough room
around the vehicle. It should be
parked on a level surface. 2. Firmly apply the parking brake.
See Parking Brake on
page 9‑29.
Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the ignition to ON/RUN, but do not
start the engine. Without
applying the regular brake,
try to move the shift lever out of
P (Park) with normal effort. If the
shift lever moves out of P (Park),
contact your dealer for service.

Black plate (27,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-27
Ignition Transmission
Lock Check
While parked, and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{WARNING
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should
be inspected for wear or cracking.
See Scheduled Maintenance on
page 11‑2 for more information on
wiper blade inspection.
Replacement blades come in
different types and are removed in
different ways. Here's how to
remove the wiper blade:
1. Pull the windshield wiper arm
connector away from the
windshield.

Black plate (29,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-29
Headlamp Aiming
Headlamp aim has been preset at
the factory and should need no
further adjustment.
However, if the vehicle is damaged
in a crash, the headlamp aim may
be affected. Aim adjustment to the
low-beam headlamps may be
necessary if oncoming drivers flash
their high-beam headlamps at you
(for vertical aim).
If the headlamps need to be
re-aimed, it is recommended that
the vehicle be taken to the dealer
for service.
Bulb Replacement
For the proper type of replacement
bulbs, seeReplacement Bulbs on
page 10‑33.
For any bulb‐changing procedure
not listed in this section, contact
your dealer.
Halogen Bulbs
{WARNING
Halogen bulbs have pressurized
gas inside and can burst if you
drop or scratch the bulb. You or
others could be injured. Be sure
to read and follow the instructions
on the bulb package.

Black plate (38,1)Chevrolet Impala Owner Manual - 2011
10-38 Vehicle Care
Wheels and Tires
Tires
Your new vehicle comes with
high-quality tires made by a
leading tire manufacturer. If you
ever have questions about your
tire warranty and where to
obtain service, see your vehicle
Warranty booklet for details.
For additional information refer
to the tire manufacturer.
{WARNING
.Poorly maintained and
improperly used tires are
dangerous.
.Overloading your tires can
cause overheating as a result
of too much flexing. You
could have a blowout and a
serious accident. SeeVehicle
Load Limits on page 9‑12.
.Under inflated tires pose the
same danger as overloaded
tires. The resulting crash
could cause serious injury.
Check all tires frequently to
maintain the recommended
pressure. Tire pressure
should be checked when your
tires are cold.
.Over inflated tires are more
likely to be cut, punctured,
or broken by a sudden
(Continued)
WARNING (Continued)
impact—such as when you
hit a pothole. Keep tires at
the recommended pressure.
.Worn or old tires can cause a
crash. If your tread is badly
worn, replace them.
.Replace any tires that have
been damaged by impacts
with potholes, curbs, etc.
.Improperly repaired tires can
cause a crash. Only your
dealer or an authorized tire
service center should repair,
replace, dismount, and mount
the tires.
.Do not spin the tires in
excess of 55 km/h (35 mph)
on slippery surfaces such as
snow, mud, ice, etc.
Excessive spinning may
cause the tires to explode.