
Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-17
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle
needs service.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use
ACC/ACCESSORY, turn the key
clockwise. C (ON/RUN):
This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑29 for more information.

Black plate (18,1)Chevrolet Impala Owner Manual - 2011
9-18 Driving and Operating
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine turned off:
.Audio System
.Power Windows
The radio will work when the key is
in ON/RUN or ACC/ACCESSORY.
Once the key is turned from ON/
RUN to LOCK/OFF the radio will
continue to work 10 minutes or until
the driver door is opened. The
power windows will continue to work
for up to 10 minutes or until any
door is opened.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice: Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go of
the key. The idle speed will slow
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts. The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-19
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat these steps. This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.

Black plate (20,1)Chevrolet Impala Owner Manual - 2011
9-20 Driving and Operating
Engine Heater
The engine coolant heater can
provide easier starting and
better fuel economy during engine
warm‐up in cold weather conditions
at or below−18°C (0°F). Vehicles
with an engine coolant heater
should be plugged in at least four
hours before starting.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
attached to the underside of the
diagonal brace, which is located
above the engine air cleaner/
filter assembly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts,
and prevent damage.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Shifting Into Park
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If you are pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑41.

Black plate (21,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-21
Steering Column Shift Lever
If the vehicle has a steering column
shift lever, use this procedure to
shift the vehicle into P (Park):
1. Hold the brake pedal down.
2. Move the shift lever into P (Park)by pulling the shift lever toward
you and moving it up as far as it
will go.
3. With your foot still holding the brake pedal down, set the
parking brake. See Parking
Brake on page 9‑29 for more
information.
4. Turn the ignition key to LOCK/OFF.
5. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Console Shift Lever
If the vehicle is equipped with a
console shift lever, use this
procedure to shift the vehicle into
P (Park):
1. Hold the brake pedal down.
2. Move the shift lever into P (Park)by pushing the lever all the way
toward the front of the vehicle.
3. While keeping the brake pedal applied, set the parking brake.
See Parking Brake on page 9‑29
for more information.
4. Turn the ignition key to LOCK/OFF.
5. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Leaving the Vehicle With the
Engine Running
{WARNING
It can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly
if the shift lever is not fully in
P (Park) with the parking brake
firmly set. And, if you leave the
vehicle with the engine running, it
could overheat and even catch
fire. You or others could be
injured. Do not leave the vehicle
with the engine running.
If you have to leave the vehicle with
the engine running, be sure your
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. See Parking Brake on
page 9‑29 for more information.

Black plate (24,1)Chevrolet Impala Owner Manual - 2011
9-24 Driving and Operating
Engine Exhaust
{WARNING
Engine exhaust contains Carbon
Monoxide (CO) which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas
with poor ventilation (parking
garages, tunnels, deep snow
that may block underbody
airflow or tail pipes).
.The exhaust smells or
sounds strange or different.
.The exhaust system leaks
due to corrosion or damage.
.The vehicle’s exhaust system
has been modified, damaged
or improperly repaired.(Continued)
WARNING (Continued)
.There are holes or openings
in the vehicle body from
damage or after-market
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.
Running the Vehicle
While Parked
It is better not to park with the
engine running. But if you ever have
to, here are some things to know.
{WARNING
Idling a vehicle in an enclosed
area with poor ventilation is
dangerous. Engine exhaust may
enter the vehicle. Engine exhaust
contains Carbon Monoxide (CO)
which cannot be seen or smelled.
It can cause unconsciousness
and even death. Never run the
engine in an enclosed area that
has no fresh air ventilation. For
more information, see Engine
Exhaust on page 9‑24.

Black plate (25,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-25
{WARNING
It can be dangerous to get out of
the vehicle if the automatic
transmission shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running unless you
have to. If you have left the
engine running, the vehicle can
move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
Follow the proper steps to be sure
the vehicle will not move. See
Shifting Into Park on page 9‑20.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑41.
Automatic
Transmission
The automatic transmission has a
shift lever on the steering column or
on the console between the seats.
There is a display, located on the
instrument panel cluster, that will
indicate the gear the vehicle is in.
Maximum engine speed is limited on
automatic transmission vehicles
while in P (Park) or N (Neutral) to
protect driveline components from
improper operation.
There are several different positions
for the shift lever. P (Park):
This position locks the
front wheels. It is the best position
to use when the engine is started
because the vehicle cannot
move easily.
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If you are pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑41.
Make sure the shift lever is fully in
P (Park) before starting the engine.

Black plate (26,1)Chevrolet Impala Owner Manual - 2011
9-26 Driving and Operating
The vehicle has an automatic
transmission shift lock control
system. You must fully apply the
brakes first, then press the shift
lever button before you can shift
from P (Park) while the ignition is in
ON/RUN. If you cannot shift out of
P (Park), ease pressure on the shift
lever and push the shift lever all the
way into P (Park) as you maintain
brake application. Then press the
shift lever button and move the shift
lever into another gear. SeeShifting
Out of Park on page 9‑22.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle is Stuck on page 9‑11. N (Neutral):
In this position,
the engine does not connect with
the wheels. To restart the engine
when the vehicle is already moving,
use N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park)
or N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle. D (Drive) :
This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 55 km/h (35 mph) or
more, push the accelerator pedal
all the way down.
The transmission will shift down
to the next gear and the vehicle
will have more power.
Downshifting the transmission in
slippery road conditions could result
in skidding, see “Skidding”under
Loss of Control on page 9‑5.
Notice: Driving the vehicle if you
notice that it is moving slowly or
not shifting gears as you increase
speed may damage the
transmission. Have the vehicle
serviced right away. You can
drive in 2 (Second) when you are