2011 CHEVROLET IMPALA ECU

Black plate (15,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-15
The GVWR includes the weight
of the vehicle, all occupants,
fuel, and cargo.
Never exceed the GVWR for
your vehicle or the Gross Axle
Weight Rating (GAWR) for either
the front or rear axle.
If there is a heavy load, it should
be spread out.
{WARNING
Do not load the vehicle
any heavier than the
Gross Vehicle Weight
Rating (GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
If you do, parts on the vehicle
can break, and it can change
the way the vehicle handles.
These could cause you to
lose control and crash.
Also, overloading can shorten
the life of the vehicle. Notice :
Overloading the
vehicle may cause damage.
Repairs would not be covered
by the vehicle warranty.
Do not overload the vehicle.
If things like suitcases, tools,
packages, or anything else are
put inside the vehicle, they will
go as fast as the vehicle goes.
If you have to stop or turn
quickly, or if there is a crash,
they will keep going.
{WARNING
Things you put inside the
vehicle can strike and injure
people in a sudden stop or
turn, or in a crash.
.Put things in the cargo
area of the vehicle. In the
cargo area, put them as
(Continued)
WARNING (Continued)
far forward as you can.
Try to spread the weight
evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.When you carry something
inside the vehicle, secure
it whenever you can.
.Do not leave a seat folded
down unless you need to.

Black plate (42,1)Chevrolet Impala Owner Manual - 2011
9-42 Driving and Operating
Driving with a Trailer
Towing a trailer requires a certain
amount of experience. Get to know
the rig before setting out for the
open road. Get acquainted with the
feel of handling and braking with the
added weight of the trailer. And
always keep in mind that the vehicle
you are driving is now longer and
not as responsive as the vehicle is
by itself.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires and mirror adjustments. If the
trailer has electric brakes, start the
vehicle and trailer moving and then
apply the trailer brake controller by
hand to be sure the brakes are
working. This checks the electrical
connection at the same time.
During the trip, check occasionally
to be sure that the load is secure,
and that the lamps and any trailer
brakes are still working.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
much farther beyond the passed
vehicle before returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. Then, to move
the trailer to the left, move that hand
to the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
Notice:Making very sharp turns
while trailering could cause the
trailer to come in contact with the
vehicle. The vehicle could be
damaged. Avoid making very
sharp turns while trailering.
When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
Turn Signals When Towing a
Trailer
The arrows on the instrument panel
flash whenever signaling a turn or
lane change. Properly hooked up,
the trailer lamps also flash, telling
other drivers the vehicle is turning,
changing lanes or stopping.
When towing a trailer, the arrows
on the instrument panel flash for
turns even if the bulbs on the
trailer are burned out.

Black plate (44,1)Chevrolet Impala Owner Manual - 2011
9-44 Driving and Operating
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Scheduled Maintenance on
page 11‑2for more information.
Things that are especially important
in trailer operation are automatic
transmission fluid, engine oil, belts,
cooling system and brake system.
It is a good idea to inspect these
before and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
on page 10‑19.
Changing a Tire When Trailer
Towing
If the vehicle gets a flat tire while
towing a trailer, be sure to secure
the trailer and disconnect it from the
vehicle before changing the tire.
Trailer Towing
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly.
For example, if the trailer is too
heavy, the brakes may not work
well —or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed.
(Continued)
WARNING (Continued)
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Notice: Pulling a trailer
improperly can damage the
vehicle and result in costly
repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
The vehicle can tow a trailer if it is
equipped with the proper trailer
towing equipment. To identify the
trailering capacity of the vehicle,
read the information in “Weight of
the Trailer” that appears later in this
section. Trailering is different than
just driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability and fuel economy.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-19
5. Install the coolant recovery tankcap and the pressure cap. After
a day or two of driving, when the
engine is cold, check the coolant
level in the recovery tank. If it is
low, refill it to the COLD
FILL line.
If the coolant in the recovery tank is
constantly low, have a dealer
service department inspect the
vehicle for leaks.
Notice: If the pressure cap is not
tightly installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.Engine Overheating
The vehicle has several indicators
to warn of engine overheating.
There is a coolant temperature
gauge and a warning light on the
instrument panel that indicate an
overheated engine condition. See
Engine Coolant Temperature Gauge
on page 5‑13 andEngine Coolant
Temperature Warning Light on
page 5‑22.
In addition, there is an ENGINE
OVERHEATED IDLE ENGINE and
an ENGINE OVERHEATED STOP
ENGINE message displayed on the
vehicle Driver Information Center
(DIC). See Engine Cooling System
Messages on page 5‑30 for more
information.
If it is decided not to lift the hood
when this warning appears, but
instead get service help right away,
see Roadside Assistance Program
on page 13‑7. If it is decided to lift the hood, make
sure the vehicle is parked on a
level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, both fans
should be running. If they are not,
do not continue to run the engine
and have the vehicle serviced.
Notice:
Engine damage from
running the engine without
coolant is not covered by
the warranty.
Notice: If the engine catches fire
while driving with no coolant, the
vehicle can be badly damaged.
The costly repairs would not be
covered by the vehicle warranty.
See Overheated Engine
Protection Operating Mode on
page 10‑21 for information on
driving to a safe place in an
emergency.

Black plate (66,1)Chevrolet Impala Owner Manual - 2011
10-66 Vehicle Care
Notice:Improperly tightened
wheel nuts can lead to brake
pulsation and rotor damage. To
avoid expensive brake repairs,
evenly tighten the wheel nuts in
the proper sequence and to the
proper torque specification. See
Capacities and Specifications on
page 12‑2 for the wheel nut
torque specification.
11. Tighten the wheel nuts firmly in a crisscross sequence
as shown. Notice:
Wheel covers will not fit
on your vehicle's compact spare.
If you try to put a wheel cover on
the compact spare, the cover or
the spare could be damaged.
Storing a Flat or Spare Tire
and Tools
{WARNING
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
After the compact spare tire has
been installed on the vehicle, store
the flat tire in the trunk. When storing a full-size tire, use the
extension with the extension
protector, located in the foam
holder, to help avoid wheel surface
damage.
To store a full-size tire:
1. Install the tools in their original
location in the trunk area and
secure.
2. Place the tire valve stem facing down and the protector/guide
placed through a wheel bolt hole
and threaded onto the bolt
screw.
3. Remove the protector and attach the retainer securely
4. Store the cover as far forward as possible.

Black plate (75,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-75
Dinghy Towing
Notice:If the vehicle is
towed with all four wheels
on the ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty.
Do not tow the vehicle with all
four wheels on the ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used.
See “Dolly Towing” that follows for
more information.
Dolly Towing
Use the following procedure to dolly
tow the vehicle from the front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Firmly set the parking brake. 5. Use an adequate clamping
device designed for towing to
ensure that the front wheels are
locked into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF and remove the key.

Black plate (84,1)Chevrolet Impala Owner Manual - 2011
10-84 Vehicle Care
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by one hook-type retainer.
1. Pull up on the rear of the mat to
remove it from the hooks.
2. Reinstall the floor mat by lining up the openings on the floor mat
over the hooks and push it down
into position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
accelerator or brake pedals.

Black plate (7,1)Chevrolet Impala Owner Manual - 2011
Customer Information 13-7
Roadside Assistance
Program
For U.S.‐purchased vehicles, call
1‐800‐243‐8872; (Text Telephone
(TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification. Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.