
Black plate (8,1)Chevrolet Impala Owner Manual - 2011
9-8 Driving and Operating
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park your vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep interior temperature cool.
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-9
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in
your own lane.
.Top of hills: Be
alert—something could
be in your lane (stalled car,
accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or
grip. Wet ice can occur at about
0°C (32°F) when freezing rain
begins to fall, resulting in even less
traction. Avoid driving on wet ice or
in freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction. Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The
Antilock Brake System (ABS)
on page 9‑27 improves vehicle
stability during hard stops on
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on
slippery surfaces.

Black plate (10,1)Chevrolet Impala Owner Manual - 2011
9-10 Driving and Operating
Blizzard Conditions
Being stuck in snow can be in a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program on page 13‑7.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
Carbon Monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about
5 cm (2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting.
See Climate Control System
in the Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑24.
Snow can trap exhaust
gases under your vehicle.
This can cause deadly
CO (Carbon Monoxide) gas to
get inside. CO could overcome
you and kill you. You cannot see
it or smell it, so you might not
know it is in your vehicle. Clear
away snow from around the base
of your vehicle, especially any
that is blocking the exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the
engine off and close the window
most of the way to save heat.

Black plate (11,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-11
Repeat this until help arrives
but only when you feel really
uncomfortable from the cold.
Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If the vehicle has a traction
system, it can often help to free
a stuck vehicle. Refer to the
vehicle's traction system in theIndex. If stuck too severely for the
traction system to free the vehicle,
turn the traction system off and use
the rocking method.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 55 km/h (35 mph) as
shown on the speedometer.
For information about using tire
chains on the vehicle, see Tire
Chains on page 10‑58.
Rocking the Vehicle to
Get it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction or
stability system. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears.
Release the accelerator pedal while
shifting, and press lightly on the
accelerator pedal when the
transmission is in gear. Slowly
spinning the wheels in the forward
and reverse directions causes a
rocking motion that could free the
vehicle. If that does not get the
vehicle out after a few tries, it might
need to be towed out. If the vehicle
does need to be towed out, see
Towing the Vehicle on page 10‑74.

Black plate (12,1)Chevrolet Impala Owner Manual - 2011
9-12 Driving and Operating
Vehicle Load Limits
It is very important to know how
much weight your vehicle can
carry. Two labels on your vehicle
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Vehicle Certification label.
{WARNING
Do not load the vehicle
any heavier than the
Gross Vehicle Weight
Rating (GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
If you do, parts on the vehicle
can break, and it can change
the way the vehicle handles.
These could cause you to
lose control and crash.
Also, overloading can shorten
the life of the vehicle.
Tire and Loading Information
Label
Label Example
A vehicle-specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). With the driver
door open, you will find the
label attached below the
door lock post (striker). The
Tire and Loading Information
label lists the number of
occupant seating positions (A), and the maximum vehicle
capacity weight (B) in kilograms
and pounds. The vehicle
capacity weight includes the
weight of all occupants, cargo,
and all nonfactory‐installed
options.
The Tire and Loading
Information label also lists
the tire size of the original
equipment tires (C) and the
recommended cold tire inflation
pressures (D). For more
information on tires and inflation,
see
Tires on page 10‑38 and
Tire Pressure on page 10‑44 .
There is also important loading
information on the Certification
label. It tells you the Gross
Vehicle Weight Rating (GVWR)
and the Gross Axle Weight
Rating (GAWR) for the front and
rear axle, see “Certification
Label” later in this section.

Black plate (15,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-15
The GVWR includes the weight
of the vehicle, all occupants,
fuel, and cargo.
Never exceed the GVWR for
your vehicle or the Gross Axle
Weight Rating (GAWR) for either
the front or rear axle.
If there is a heavy load, it should
be spread out.
{WARNING
Do not load the vehicle
any heavier than the
Gross Vehicle Weight
Rating (GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
If you do, parts on the vehicle
can break, and it can change
the way the vehicle handles.
These could cause you to
lose control and crash.
Also, overloading can shorten
the life of the vehicle. Notice :
Overloading the
vehicle may cause damage.
Repairs would not be covered
by the vehicle warranty.
Do not overload the vehicle.
If things like suitcases, tools,
packages, or anything else are
put inside the vehicle, they will
go as fast as the vehicle goes.
If you have to stop or turn
quickly, or if there is a crash,
they will keep going.
{WARNING
Things you put inside the
vehicle can strike and injure
people in a sudden stop or
turn, or in a crash.
.Put things in the cargo
area of the vehicle. In the
cargo area, put them as
(Continued)
WARNING (Continued)
far forward as you can.
Try to spread the weight
evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.When you carry something
inside the vehicle, secure
it whenever you can.
.Do not leave a seat folded
down unless you need to.

Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-17
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle
needs service.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use
ACC/ACCESSORY, turn the key
clockwise. C (ON/RUN):
This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑29 for more information.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-19
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat these steps. This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.