
Black plate (7,1)Chevrolet HHR Owner Manual - 2011
Coverage
Services are provided up to 5 years/160 000 km
(100,000 miles), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at any
time without notification.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an
owner or driver if they decide the claims are made too
often, or the same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.Lock‐Out Service: Service to unlock the vehicle if
you are locked out. A remote unlock may be
available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
.Emergency Tow From a Public Road or
Highway: Tow to the nearest Chevrolet dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat tire
with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner's responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
.Battery Jump Start: Service to jump start a dead
battery.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting, or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles driven on a
non-public road or highway.
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Black plate (12,1)Chevrolet HHR Owner Manual - 2011
If your vehicle is leased, the leasing company may
require you to have insurance that ensures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to police and other
parties involved in the crash.
For emergency towing seeRoadside Assistance
Program on page 8‑6.
Gather the following information:
.Driver's name, address, and telephone number
.Driver's license number
.Owner's name, address, and telephone number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the other
vehicle
Choose a reputable repair facility that uses quality
replacement parts. See “Collision Parts”earlier in this
section.
If the airbag has inflated, see What Will You See After
an Airbag Inflates? on page 2‑65.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
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Black plate (10,1)Chevrolet HHR Owner Manual - 2011
PowerDoor Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Electrical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-100
Lumbar Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Retained Accessory (RAP) . . . . . . . . . . . . . . . . . . . . . . . 3-24
Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . 2-33
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15 OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Radio Frequency Identification (RFID) . . . . . . . . . . . . 8-17
Program Courtesy Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Programmable Automatic Door Unlock . . . . . . . . . . . . 3-10
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . .6-4
R
Racing or Other Competitive Driving . . . . . . . . . . . . . . . 5-15
Radio Frequency Identification (RFID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53
Radios Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-80
Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-79
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Rear Compartment Storage Panel/Cover . . . . . . . . . . 3-44
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Rear Side Cargo Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Rear Window Washer/Wiper . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Automatic Dimming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Recommended Fluids and Lubricants . . . . . . . . . . . . . . .7-8
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . . 5-28
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . .8-6
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . .3-4
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Removing the Flat Tire and Installing the Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-82
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . . 6-80
Replacement Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-45
Replacement Parts Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reporting Safety Defects
Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Restraint System Check
Checking the Restraint Systems . . . . . . . . . . . . . . . . . . 2-73
Replacing Restraint System Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-74
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Black plate (13,1)Chevrolet HHR Owner Manual - 2011
Tires (cont.)Inspection and Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 6-60
Installing the Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 6-82
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . . . . 6-57
Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . . . . 6-55
Removing the Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-82
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . 6-80
Sealant and Compressor Kit . . . . . . . . . . . . . . . . 6-70, 6-78
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-48
Storing a Flat or Spare Tire and Tools . . . . . . . . . . . . 6-87
Terminology and Definitions . . . . . . . . . . . . . . . . . . . . . . 6-51
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 6-65
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . 6-67
Wheel Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-67
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . 6-62
Towing Recreational Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Towing a Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31, 5-37
Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Traction Control System (TCS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Limited-Slip Differential . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Traction System Enhanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Transmission Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
Fluid, Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22 Transmission Operation, Automatic . . . . . . . . . . . . . . . . 3-26
Transmission Operation, Manual . . . . . . . . . . . . . . . . . . 3-29
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . .8-9
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . .4-4
Turn Signal/Multifunction Lever . . . . . . . . . . . . . . . . . . . . . .4-4
U
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . . 6-65
Up-Shift Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
V
Vehicle
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Parking Your . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Running While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 8-15
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-99
Service Parts Identification Label . . . . . . . . . . . . . . . . . 6-99
Vehicle Personalization DIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45
Ventilation Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
i - 13