2011 CHEVROLET HHR service schedule

Black plate (3,1)Chevrolet HHR Owner Manual - 2011
Rotation of New Tires
To maintain ride, handling, and performance of the
vehicle, it is important that the first rotation service for
new tires be performed. Tires should be rotated every
12 000 km/7,500 miles. SeeTire Inspection and
Rotation on page 6‑60.
Scheduled Maintenance
When the Change Oil Soon Message
Displays
Change engine oil and filter. See Engine Oilon
page 6‑16. An Emission Control Service.
When the CHANGE OIL SOON message displays,
service is required for the vehicle as soon as possible,
within the next 1 000 km/600 miles. If driving under the
best conditions, the engine oil life system might not
indicate the need for vehicle service for more than a
year. The engine oil and filter must be changed at least
once a year and the oil life system must be reset. Your
dealer has trained service technicians who will perform
this work and reset the system. If the engine oil life
system is reset accidentally, service the vehicle within
5 000 km/3,000 miles since the last service. Reset the
oil life system whenever the oil is changed. See Engine
Oil Life System on page 6‑19.
When the Change Oil Soon message displays, certain
services, checks, and inspections are required.
Every Engine Oil Change
.Change engine oil and filter. Reset oil life system.
See Engine Oilon page 6‑16andEngine Oil Life
Systemon page 6‑19. An Emission Control
Service.
.Engine coolant level check. See Engine Coolanton page 6‑24.
.Engine cooling system inspection. Visual
inspection of hoses, pipes, fittings, and clamps and
replacement, if needed.
.Windshield washer fluid level check. See
Windshield Washer Fluid on page 6‑30.
.Windshield wiper blade inspection for wear,
cracking, or contamination and windshield and
wiper blade cleaning, if contaminated. See
Windshield and Wiper Blades
on page 6‑96. Worn
or damaged wiper blade replacement. See
Windshield Wiper Blade Replacement
on
page 6‑46.
.Tire inflation pressures check. See Inflation - Tire
Pressure on page 6‑54.
.Tire wear inspection. See Tire Inspection and
Rotation on page 6‑60.
.Rotate tires if necessary. See Tire Inspection and
Rotation on page 6‑60.
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Black plate (12,1)Chevrolet HHR Owner Manual - 2011
Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed
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Black plate (4,1)Chevrolet HHR Owner Manual - 2011
Online Owner Center
Chevrolet Owner Center (U.S.)—
www.chevyownercenter.com
Information and services customized for your specific
vehicle —all in one convenient place.
.Digital owner manual, warranty information,
and more
.Store online service and maintenance records
.Chevrolet dealer locator for service nationwide
.Exclusive privileges and offers
.Recall notices for your specific vehicle
.OnStar and GM Cardmember Services Earnings
summaries
Other Helpful Links
Chevrolet —www.chevrolet.com
Chevrolet Merchandise —www.chevymall.com
Help Center —www.chevrolet.com/pages/mds/
helpcenter/faq.do
.FAQ
.Contact Us
My GM Canada (Canada) —www.gm.ca
My GM Canada is a password-protected section
of www.gm.ca where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
.My Showroom: Find and save information on
vehicles and current offers in your area.
.My Dealers: Save details such as address
and phone number for each of your preferred
GM dealers.
.My Driveway: Access quick links to parts and
service estimates, check trade-in values,
or schedule a service appointment by adding the
vehicles you own to your driveway profile.
.My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
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Black plate (8,1)Chevrolet HHR Owner Manual - 2011
Services Specific to Canadian‐
Purchased Vehicles
.Fuel Delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Routing Service: Detailed maps of
North America are provided when requested
either with the most direct route or the most scenic
route. There is a limit of six requests per year.
Additional travel information is also available.
Allow three weeks for delivery.
.Trip Interruption Benefits and Assistance: Must
be over 250 kilometers from where your trip was
started to qualify. General Motors of Canada
Limited requires pre-authorization, original detailed
receipts, and a copy of the repair orders. Once
authorization has been received, the Roadside
Assistance advisor will help to make arrangements
and explain how to receive payment.
.Alternative Service: If assistance cannot be
provided right away, the Roadside Assistance
advisor may give permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer and request an appointment. By scheduling
a service appointment and advising your service
consultant of your transportation needs, your dealer
can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
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Black plate (9,1)Chevrolet HHR Owner Manual - 2011
Courtesy Transportation Program
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada), extended powertrain, and/or
hybrid‐specific warranties in both the U.S. and Canada.
Several Courtesy Transportation options are available
to assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled“Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps to
minimize your inconvenience by providing several
transportation options. Depending on the
circumstances, your dealer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one‐way or round‐trip shuttle service within reasonable
time and distance parameters of the dealer's area.
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Black plate (14,1)Chevrolet HHR Owner Manual - 2011
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, notify General Motors.
Call 1-800-222-1020, or write:Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on the engines, transmission, axle,
suspension, brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The Owner Manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus handling and
shipping fees
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus handling and
shipping fees
8-14

Black plate (8,1)Chevrolet HHR Owner Manual - 2011
LightingEntry/Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Antilock Brake System (ABS) Warning . . . . . . . . . . . . 4-30
Brake System Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Charging System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Engine Coolant Temperature Warning . . . . . . . . . . . . 4-32
Enhanced Traction System (ETS) Active . . . . . . . . . 5-10
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Front Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
High/Low Beam Changer . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Highbeam On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
Oil Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . 4-27
Safety Belt Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Up-Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Limited-Slip Differential . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Loading Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Locks
Automatic Door Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Locks (cont.)
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Programmable Automatic Door Unlock . . . . . . . . . . . 3-10
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Lower Anchors and Tethers for Children . . . . . . . . . . . 2-43
Lumbar Power Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
M
Maintenance ScheduleMaintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . 7-10
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . 7-6
Recommended Fluids and Lubricants . . . . . . . . . . . . . 7-8
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Malfunction Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Manual Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Manual Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Message DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-40
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Black plate (11,1)Chevrolet HHR Owner Manual - 2011
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 3-24
Ride Control Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6Electronic Stability (ESC) . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Enhanced Traction System (ETS) . . . . . . . . . . . . . . . . 5-11
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . .8-6
Rocking Your Vehicle to Get it Out . . . . . . . . . . . . . . . . . 5-21
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . 3-35
S
Safety Belts Care of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-95
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . 2-19
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Safety Belts Are for Everyone . . . . . . . . . . . . . . . . . . . . 2-14
Use During Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Safety Warnings and Symbols . . . . . . . . . . . . . . . . . . . . . . . . iv
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Scheduling Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8 Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-70
Seatback, Folding Passenger . . . . . . . . . . . . . . . . . . . . . . 2-10
Seats
Driver Seat Height Adjuster . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Heated Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Passenger Folding Seatback . . . . . . . . . . . . . . . . . . . . . 2-10
Power Lumbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Split Folding Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Securing a Child Restraint Rear Seat Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-51
Right Front Seat Position . . . . . . . . . . . . . . . . . . . . . . . . . 2-54
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 Accessories and Modifications . . . . . . . . . . . . . . . . . . . . . 6-3
Adding Equipment to the Outside of the Vehicle . . . 6-5
Doing Your Own Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Engine Soon Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . 6-99
Publications Ordering Information . . . . . . . . . . . . . . . . . 8-14
Scheduling Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Servicing Your Airbag-Equipped Vehicle . . . . . . . . . . . 2-72
Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Sheet Metal Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-98
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