2011 CHEVROLET EQUINOX phone

Black plate (59,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-59
Using the Digit Dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone.
2. Say “Digit Dial”. The system
responds “Digit dial using
, please say the
first digit to dial”, followed by
a tone. 3. Say the digits to be dialed one at
a time. The system repeats back
the digit it heard followed by
a tone.
4. Continue entering digits until the number to be dialed is complete.
After the whole number has
been entered, say “Dial”. The
system responds “OK, Dialing”
and dials the number.
.If an unwanted number is
recognized by the system,
say “Clear” at any time to
clear the last number.
.To hear all of the numbers
recognized by the system,
say “Verify” at any time. Using the Call Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone.
2. Say “Call”. The system responds
“Call using .
Please say the name tag”,
followed by a tone.

Black plate (60,1)Chevrolet Equinox Owner Manual - 2011
7-60 Infotainment System
3. Say the name tag of the personto call.
.If the system recognizes
the name tag it responds
“OK, calling, ”
and dials the number.
.If the system does not
recognize the name tag, it
confirms the name tag
followed by a tone. If the
name tag is correct, say
“Yes”. The system responds
with “OK, calling, tag>” and dials the number.
If the name tag is not
correct, say “No”. The
system will ask for the
name tag again.
Once connected, the person called
will be heard through the audio
speakers. Using the Re‐dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds with “Ready”,
followed by a tone.
2. After the tone, say “Re‐dial”. The
system responds “Re‐dial using
” and dials the
last number called from the
connected Bluetooth phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Press$/ito ignore a call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Press$/ito disconnect the
current call and switch to the call
on hold.

Black plate (61,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-61
Three‐Way Calling
Three‐way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier.
1. While on a call, press
bg. The
system responds with “Ready”,
followed by a tone.
2. Say “Three‐way call”. The
system responds with “Three‐
way call, please say dial or call”.
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Press$/ito end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To Mute a call
1. Press
b g. The system
responds “Ready”, followed by
a tone.
2. Say “Mute Call”. The system
responds “Call muted”.
To Cancel Mute
1. Press
b g. The system
responds “Ready”, followed by
a tone.
2. After the tone, say “Mute Call”.
The system responds
“Resuming call”.
Transferring a Call
Audio can be transferred between
the in‐vehicle Bluetooth system and
the cell phone.
To Transfer Audio to the Cell
Phone
During a call with the audio in
the vehicle:
1. Press
b g. The system
responds “Ready”, followed
by a tone.
2. Say “Transfer Call.” The system
responds “Transferring call”
and the audio transfers to the
cell phone.

Black plate (62,1)Chevrolet Equinox Owner Manual - 2011
7-62 Infotainment System
To Transfer Audio to the In-Vehicle
Bluetooth System
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN or
ACC/ACCESSORY.
For vehicles without a navigation
system, press
bgduring a call
with the audio on the cell phone.
The audio transfers to the vehicle.
For vehicles with a navigation
system, press
b gduring a call
with the audio on the cell phone.
If the audio does not transfer to the
vehicle, use the audio transfer
feature on the cell phone. See the
cell phone manufacturer's user
guide for more information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See the cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone. 2. Say
“Bluetooth”. The system
responds “Bluetooth ready”,
followed by a tone.
3. Say “Voice”. The system
responds “OK, accessing
”.
.The cell phone's normal
prompt messages will go
through their cycle
according to the phone's
operating instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers and the numbers
stored as name tags during a call.
Use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.

Black plate (63,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-63
Sending a Number During a Call
1. Press
bg. The system
responds “Ready”, followed by
a tone.
2. Say “Dial”. The system responds
“Say a number to send tones”,
followed by a tone.
3. Say the number to send.
.If the system recognizes
the number, it responds
“OK, Sending Number” and
the dial tones are sent and
the call continues.
.If the system does not
recognize the number, it
responds “Dial Number,
please say yes or no?”,
followed by a tone. If the
number is correct, say
“Yes”. The system responds
“OK, Sending Number” and
the dial tones are sent and
the call continues. Sending a Stored Name Tag
During a Call
1. Press
b
g. The system
responds “Ready”, followed by
a tone.
2. Say “Send name tag.” The
system responds “Say a name
tag to send tones”, followed by
a tone.
3. Say the name tag to send.
.If the system recognizes
the number, it responds
“OK, Sending ”
and the dial tones are sent
and the call continues.
.If the system does not
recognize the name tag, it
responds “Dial ,
please say yes or no?”,
followed by a tone. If the
name tag is correct, say
“Yes”. The system responds
with “OK, Sending tag>” and the dial tones are
sent and the call continues.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on Deleting a
Paired Phone and Deleting
Name Tags.

Black plate (57,1)Chevrolet Equinox Owner Manual - 2011
Driving and Operating 9-57
E85 has less energy per liter
(gallon) than gasoline, so you will
need to refill the fuel tank more
often when using E85 than when
you are using gasoline. SeeFilling
the Tank on page 9‑57.
Notice: Some additives are not
compatible with E85 fuel and can
harm the vehicle's fuel system.
Do not add anything to E85.
Damage caused by additives
would not be covered by the
vehicle warranty.
Notice: This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic
and rubber parts. That damage
would not be covered under the
vehicle warranty.Filling the Tank
{WARNING
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near fuel
or when refueling the vehicle.
Do not use cellular phones. Keep
sparks, flames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.
The tethered fuel cap is behind the
fuel door on the vehicle's passenger
side. To open the fuel door, push the
rearward center edge in and release
and the door will open. Turn the fuel
cap counterclockwise to remove.
Do not release the cap too soon or
it will spring back. Reinstall the cap
by turning it clockwise until it clicks.

Black plate (59,1)Chevrolet Equinox Owner Manual - 2011
Driving and Operating 9-59
Filling a Portable Fuel
Container
{WARNING
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to you
and others:
.Dispense fuel only into
approved containers.
.Do not fill a container while it
is inside a vehicle, in a
vehicle's trunk, pickup bed,
or on any surface other than
the ground.(Continued)
WARNING (Continued)
.Bring the fill nozzle in contact
with the inside of the fill
opening before operating the
nozzle. Contact should be
maintained until the filling is
complete.
.Do not smoke while
pumping fuel.
.Do not use a cellular phone
while pumping fuel.
Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer.
See the following trailer towing
information in this section:
.For information on driving while
towing a trailer, see “Driving
Characteristics and
Towing Tips.”
.For maximum vehicle and trailer
weights, see “Trailer Towing.”
.For information on equipment to
tow a trailer, see “Towing
Equipment.”

Black plate (1,1)Chevrolet Equinox Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-5
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-9
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-9
Collision Damage Repair . . . 13-11
Service Publications Ordering Information . . . . . . 13-13
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-15
Event Data Recorders . . . . . . 13-16
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-17
Navigation System . . . . . . . . . 13-17
Radio Frequency Identification (RFID) . . . . . . . 13-17
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-17
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to the dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.