2011 CHEVROLET EQUINOX phone

Black plate (42,1)Chevrolet Equinox Owner Manual - 2011
7-42 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out
or buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or by
using a cellular telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
Check that the headphones are positioned properly with
the headband across the top of the head.
I lost the remote and/or the headphones. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player by pressing the AUX button on the
remote control.

Black plate (43,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-43
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error:There are disc
load or eject problems.
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or the
disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted: No disc is
present when the
XEJECT or
MEM/DVD/AUX button is pressed
on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax,
or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Seatback
Console
Use only a clean cloth dampened
with clean water to clean the RSE
seatback console surface.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
touching or cleaning the screen as
damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. RSA can only
control music sources that the front
seat passengers are not listening to,
except on radios where dual control
is allowed.
RSA can function when the
front radio is off.
Xdisplays on
the infotainment system when
RSA is on.

Black plate (44,1)Chevrolet Equinox Owner Manual - 2011
7-44 Infotainment System
Audio can be heard through
wired headphones (not included)
plugged into the jacks on the RSA.
If the vehicle has a Rear Seat
Entertainment system with wireless
headphones, audio can also be
heard on Channel 2 of the wireless
headphones.
To listen to a portable audio device
through the RSA, attach the
portable audio device to either
the front or rear auxiliary input,
if available. Turn the device on,
then choose the front auxiliary input
with the RSA SRCE button.
P(Power):Press to turn the
RSA on or off.
Volume: Turn to increase or
decrease the volume of the wired
headphones. The left knob controls
the left headphones and the right
knob controls the right. Use the
volume control on headphones for
wireless headphones. SRCE (Source):
Press to select
between the radio, CD, and if these
features are available: DVD, front or
rear auxiliary, HDD, USB. The front
radio may override the rear
selection as required.
© ¨(Seek): While listening to the
radio, press to go to the previous or
to the next station and stay there.
If the front seat passengers are
listening to the radio, this function
may be inactive on some radios.

Black plate (46,1)Chevrolet Equinox Owner Manual - 2011
7-46 Infotainment System
Phone
Bluetooth (Overview)
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile to
make and receive phone calls.
The infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is in ON/RUN or
ACC/ACCESSORY. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons located on the
infotainment system and the
steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
b/g(Push To Talk):Press to
answer incoming calls, to confirm
system information, and to start
voice recognition.
$/i(Mute/End Call): Press to
end a call, reject a call, or to cancel
an operation.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 7‑7.
5/>(Phone): Press to enter the
Phone main menu.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system.
Use the VOL/
Oknob during a
call to change the volume level.
The adjusted volume level remains
in memory for later calls. The
system maintains a minimum
volume level.

Black plate (47,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-47
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑17 for FCC information for
Federal Communications
Commission and Industry Canada
information.
Bluetooth
(Infotainment Controls)
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 7‑7.
Pairing
A Bluetooth‐enabled cell phone
must be paired to the Bluetooth
system first and then connected to
the vehicle before it can be used.
See the cell phone manufacturer
user guide for Bluetooth functions
before pairing the cell phone. If a
Bluetooth phone is not connected,
calls will be made using OnStar
®
Hands‐Free Calling, if available.
Refer to the OnStar Owner's Guide
for more information.
A Bluetooth phone with MP3
capability can not be connected to
the vehicle as a phone and an
MP3 player at the same time. The pairing process can be started
by using the voice recognition
system or the controls on the
infotainment system.
Pairing Information:
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.The Bluetooth system links with
the first available paired cell
phone in the order the phone
was paired.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.Pairing should only need to be
completed once, unless changes
to the pairing information have
been made or the phone is
deleted.
To link to a different paired phone,
see “Linking to a Different Phone”
later in this section.

Black plate (48,1)Chevrolet Equinox Owner Manual - 2011
7-48 Infotainment System
Pairing a Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Pair Device (Phone).A four‐digit Personal
Identification Number (PIN)
appears on the display.
5. Start the pairing process on the cell phone that will be paired to
the vehicle. Reference the cell
phone manufacturers user guide
for information on this process.
Locate the device named “Your
Vehicle” in the list on the cell
phone and follow the instructions
on the cell phone to enter the
PIN provided by the system.
6. The system prompts for a name for the phone and confirms the
name provided. This name is
used to indicate which phone is
connected. 7. The system responds with
“ has been
successfully paired” after the
pairing process is complete.
8. Repeat Steps 1 through 7 to pair additional phones.
Listing All Paired and Connected
Phones
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
Deleting a Paired Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the phone to delete and follow the on screen prompts. Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
available to be connected to the
Bluetooth system before the
process is started.
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the new phone to link to
and follow the on screen
prompts.
If delete is selected, the
highlighted phone will be
deleted.

Black plate (49,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-49
Making a Call Using
Phone Book
For cell phones that support the
phone book feature, the Bluetooth
system can use the contacts stored
on your cell phone to make calls.
See your cell phone's owner's guide
or contact your wireless provider to
find out if this feature is supported
by your phone.
When a cell phone supports the
phone book feature, the Phone
Book and Call Lists menus are
automatically available.
The Phone Book menu allows you
to access the phone book stored in
the cell phone to make a call.
The Call Lists menu allows you to
access the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on your cell
phone to make a call.Radio with CD
To make a call using the Phone
Book menu:
1. Press
5/>twice.
2. Select Phone Book.
3. You can search through the list by selecting the letter group the
phone book entry begins with,
or press SELECT to scroll
through the entire list of names/
numbers in the phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press
5/>twice.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call. Radio with CD/DVD and MEM
1. Press
5/>.
2. Select Phone Book.
3. You can search through the list by selecting the letter group the
phone book entry begins with,
or press SELECT to scroll
through the entire list of names/
numbers in the phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press
5/>.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.

Black plate (50,1)Chevrolet Equinox Owner Manual - 2011
7-50 Infotainment System
Making a Call
Radio with CD
1. Press
5/>twice.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
3. Select Call to start dialing the number.
Radio with CD/DVD and MEM
1. Press
5/>.
2. Select Enter number.
3. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
Press the MENU/SELECT knob to
“Answer” and press the MENU/
SELECT knob to accept the call.
Declining a Call
Press the MENU/SELECT knob to
“Decline” and press the MENU/
SELECT knob to decline the call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call
Press the MENU/SELECT knob to
“Answer”
and press the MENU/
SELECT knob to accept the call.
Declining a Call
Press the MENU/SELECT knob to
“Decline” and press the MENU/
SELECT knob to decline the call.
Switching Between Calls
(Call Waiting Calls Only)
To switch between calls:
1. Press the MENU/SELECT knob.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.