Page 225 of 446

Black plate (57,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-57
Deleting Name Tags
The system uses the following
commands to delete name tags:
.Delete
.Delete all name tags
Using the Delete Command
The delete command is used to
delete specific name tags.
To delete name tags:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone. 2. Say
“Delete”. The system
responds “Delete, please say
the name tag”, followed by
a tone.
3. Say the name tag to be deleted. The system responds “Would
you like to delete, ?
Please say yes or no”.
.If the name tag is correct,
say “Yes” to delete the
name tag. The system
responds with “OK, deleting
, returning to
the main menu.”
.If the name tag is incorrect,
say “No”. The system
responds with “No. OK, let's
try again, please say the
name tag.” Using the Delete All Name Tags
Command
The Delete All Name Tags
command deletes all stored phone
book name tags and route name
tags for OnStar, if stored.
To delete all name tags:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone.
Page 226 of 446

Black plate (58,1)Chevrolet Equinox Owner Manual - 2011
7-58 Infotainment System
2. Say“Delete all name tags”. The
system responds “You are about
to delete all name tags stored in
your phone directory and your
route destination directory. Are
you sure you want to do this?
Please say yes or no.”
.Say “Yes” to delete all
name tags.
.Say “No” to cancel the
function and return to the
main menu.
Making a Call
Calls can be made using the
following commands:
.Dial
.Digit Dial
.Call
.Re‐dial Using the Dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone.
2. Say “Dial”. The system responds
“Dial using .
“Number please”, followed by
a tone. 3. Say the entire number without
pausing.
.If the system recognizes
the number, it responds
with “OK, Dialing” and dials
the number.
.If the system does not
recognize the number, it
confirms the numbers
followed by a tone. If the
number is correct, say
“Yes”. The system responds
“OK, Dialing” and dials the
number. If the number is
not correct, say “No”. The
system will ask for the
number again.
Page 227 of 446

Black plate (59,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-59
Using the Digit Dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone.
2. Say “Digit Dial”. The system
responds “Digit dial using
, please say the
first digit to dial”, followed by
a tone. 3. Say the digits to be dialed one at
a time. The system repeats back
the digit it heard followed by
a tone.
4. Continue entering digits until the number to be dialed is complete.
After the whole number has
been entered, say “Dial”. The
system responds “OK, Dialing”
and dials the number.
.If an unwanted number is
recognized by the system,
say “Clear” at any time to
clear the last number.
.To hear all of the numbers
recognized by the system,
say “Verify” at any time. Using the Call Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone.
2. Say “Call”. The system responds
“Call using .
Please say the name tag”,
followed by a tone.
Page 228 of 446

Black plate (60,1)Chevrolet Equinox Owner Manual - 2011
7-60 Infotainment System
3. Say the name tag of the personto call.
.If the system recognizes
the name tag it responds
“OK, calling, ”
and dials the number.
.If the system does not
recognize the name tag, it
confirms the name tag
followed by a tone. If the
name tag is correct, say
“Yes”. The system responds
with “OK, calling,
tag>” and dials the number.
If the name tag is not
correct, say “No”. The
system will ask for the
name tag again.
Once connected, the person called
will be heard through the audio
speakers. Using the Re‐dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds with “Ready”,
followed by a tone.
2. After the tone, say “Re‐dial”. The
system responds “Re‐dial using
” and dials the
last number called from the
connected Bluetooth phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Press$/ito ignore a call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Press$/ito disconnect the
current call and switch to the call
on hold.
Page 229 of 446

Black plate (61,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-61
Three‐Way Calling
Three‐way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier.
1. While on a call, press
bg. The
system responds with “Ready”,
followed by a tone.
2. Say “Three‐way call”. The
system responds with “Three‐
way call, please say dial or call”.
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Press$/ito end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To Mute a call
1. Press
b g. The system
responds “Ready”, followed by
a tone.
2. Say “Mute Call”. The system
responds “Call muted”.
To Cancel Mute
1. Press
b g. The system
responds “Ready”, followed by
a tone.
2. After the tone, say “Mute Call”.
The system responds
“Resuming call”.
Transferring a Call
Audio can be transferred between
the in‐vehicle Bluetooth system and
the cell phone.
To Transfer Audio to the Cell
Phone
During a call with the audio in
the vehicle:
1. Press
b g. The system
responds “Ready”, followed
by a tone.
2. Say “Transfer Call.” The system
responds “Transferring call”
and the audio transfers to the
cell phone.
Page 230 of 446

Black plate (62,1)Chevrolet Equinox Owner Manual - 2011
7-62 Infotainment System
To Transfer Audio to the In-Vehicle
Bluetooth System
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN or
ACC/ACCESSORY.
For vehicles without a navigation
system, press
bgduring a call
with the audio on the cell phone.
The audio transfers to the vehicle.
For vehicles with a navigation
system, press
b gduring a call
with the audio on the cell phone.
If the audio does not transfer to the
vehicle, use the audio transfer
feature on the cell phone. See the
cell phone manufacturer's user
guide for more information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See the cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone. 2. Say
“Bluetooth”. The system
responds “Bluetooth ready”,
followed by a tone.
3. Say “Voice”. The system
responds “OK, accessing
”.
.The cell phone's normal
prompt messages will go
through their cycle
according to the phone's
operating instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers and the numbers
stored as name tags during a call.
Use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Page 231 of 446

Black plate (63,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-63
Sending a Number During a Call
1. Press
bg. The system
responds “Ready”, followed by
a tone.
2. Say “Dial”. The system responds
“Say a number to send tones”,
followed by a tone.
3. Say the number to send.
.If the system recognizes
the number, it responds
“OK, Sending Number” and
the dial tones are sent and
the call continues.
.If the system does not
recognize the number, it
responds “Dial Number,
please say yes or no?”,
followed by a tone. If the
number is correct, say
“Yes”. The system responds
“OK, Sending Number” and
the dial tones are sent and
the call continues. Sending a Stored Name Tag
During a Call
1. Press
b
g. The system
responds “Ready”, followed by
a tone.
2. Say “Send name tag.” The
system responds “Say a name
tag to send tones”, followed by
a tone.
3. Say the name tag to send.
.If the system recognizes
the number, it responds
“OK, Sending ”
and the dial tones are sent
and the call continues.
.If the system does not
recognize the name tag, it
responds “Dial ,
please say yes or no?”,
followed by a tone. If the
name tag is correct, say
“Yes”. The system responds
with “OK, Sending
tag>” and the dial tones are
sent and the call continues.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on Deleting a
Paired Phone and Deleting
Name Tags.
Page 232 of 446
Black plate (64,1)Chevrolet Equinox Owner Manual - 2011
7-64 Infotainment System
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