
Black plate (41,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-41
r(Fast Reverse):Press this
button to fast reverse the DVD or
CD. To stop fast reversing a DVD
video, press the play button. To stop
fast reversing a DVD audio or CD,
release this button. This button
might not work when the DVD is
playing the copyright information or
the previews.
[(Fast Forward): Press this
button to fast forward the DVD or
CD. To stop fast forwarding a DVD
video, press the play/pause button.
To stop fast forwarding a DVD audio
or CD, release this button. This
button might not work when the
DVD is playing the copyright
information or the previews.
e(Audio): Press this button to
change audio tracks on DVDs that
have this feature when the DVD is
playing. The format and content of
this function vary for each disc.
{(Subtitles): Press this button to
turn ON/OFF subtitles and to move
through subtitle options when a
DVD is playing. The format and
content of this function vary for
each disc.
AUX (Auxiliary): Press this button
to switch the system between the
DVD player and an auxiliary source.
d(Camera): Press this button to
change camera angles on DVDs
that have this feature when a DVD
is playing. The format and content
of this function vary for each disc.
1 through 0 (Numeric Keypad):
The numeric keypad provides the
capability of direct chapter or track
number selection.
\(Clear): Press this button within
three seconds after entering a
numeric selection, to clear all
numerical inputs.
}10 (Double Digit Entries): Press
this button to select chapter or track
numbers greater than nine. Press
this button before entering the
number.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba
®.

Black plate (42,1)Chevrolet Avalanche Owner Manual - 2011
7-42 Infotainment System
Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on theremote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Tips and Troubleshooting Chart
Problem Recommended Action
There is no power. The ignition might not be turned to
ON/RUN or ACC/ACCESSORY.
The picture does not fill the screen.
There are black borders on the top
and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in
the setup menu by pressing the
display menu button on the remote
control.
In auxiliary mode, the picture moves
or scrolls. Check the auxiliary input
connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning of
the DVD.

Black plate (43,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-43
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
The auxiliary source is running, but
there is no picture or sound. Check that the RSE video screen is
in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers, or use a cellular telephone
in the vehicle.
Check that the headphones are on
correctly using the L (left) and
R (right) on the headphones.
The remote and/or the headphones
are lost. See your dealer for assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:
This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Zor DVD AUX is pressed on
the radio.

Black plate (44,1)Chevrolet Avalanche Owner Manual - 2011
7-44 Infotainment System
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. However, the rear
seat passengers can only control
the music sources the front seat
passengers are not listening to,
except on some radios where dual
control is allowed. For example, rear
seat passengers can control and
listen to a CD through the
headphones, while the driver listens
to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.
The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.The RSA functions operate even
when the main radio is off. The front
audio system will display the
headphone icon when the RSA is
on, and will disappear from the
display when it is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system mutes the rear
speakers when the RSA audio is
active through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input
(if available), located on the front

Black plate (1,1)Chevrolet Avalanche Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-34
Active Fuel Management™ . . . . 9-37
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-93
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 3-44
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-30
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-16
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-10
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-45
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-35
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-38
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-35 What Will You See After
an Airbag Inflates? . . . . . . . . . . 3-36
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-33
Where Are the Airbags? . . . . . . 3-31
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-44
Passenger Status Indicator . . . 5-18
Readiness Light . . . . . . . . . . . . . . 5-18
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-43
System Check . . . . . . . . . . . . . . . . 3-28
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-17
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna
Satellite Radio . . . . . . . . . . . . . . . . 7-13
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-17
Alarm System Messages . . . . . 5-43 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-52
Warning Light . . . . . . . . . . . . . . . . . 5-24
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-98
Interior . . . . . . . . . . . . . . . . . . . . . 10-102
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Assistance Program,
Roadside . . . . . . . . . . . . . . 13-8, 13-10
Audio Players . . . . . . . . . . . . . . . . . 7-14
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-19
Audio System Fixed Mast Antenna . . . . . . . . . . 7-13
Radio Reception . . . . . . . . . . . . . . 7-12
Rear Seat (RSA) . . . . . . . . . . . . . 7-44
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-9
Headlamp System . . . . . . . . . . . . . 6-4
Level Control . . . . . . . . . . . . . . . . . 9-57

Black plate (3,1)Chevrolet Avalanche Owner Manual - 2011
INDEX i-3
CDDVD Player . . . . . . . . . . . . . . . . . . . 7-19
CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-72
Charging System Light . . . . . . . . 5-20
Check Engine Light . . . . . . . . . . . . . . . . . . 5-20
IgnitionTransmission Lock . . . . . . . . 10-33
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-48
Lower Anchors and Tethers for Children . . . . . . . . . 3-54
Older Children . . . . . . . . . . . . . . . . 3-46
Securing . . . . . . . . . . . . . . . . 3-62, 3-64
Systems . . . . . . . . . . . . . . . . . . . . . . 3-51
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-41 Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-98
Interior Care . . . . . . . . . . . . . . . 10-102
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-4
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-12
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Continuous Damping Control (CDC) . . . . . . . . . . . . . . . . 9-57
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-20
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-19
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Cooling System . . . . . . . . . . . . . . . 10-18 Engine Messages . . . . . . . . . . . . 5-39 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-10
Covers Cargo Panels . . . . . . . . . . . . . . . . . . 4-6
Cruise Control . . . . . . . . . . . . . . . . . 9-58 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance
Offices . . . . . . . . . . . . . . . . . 13-4, 13-5
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3

Black plate (4,1)Chevrolet Avalanche Owner Manual - 2011
i-4 INDEX
D
Damage Repair, Collision . . . . . 13-12
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iii
Data Recorders, Event . . . . . . . 13-17
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-30
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6
Door Ajar Messages . . . . . . . . . . . . . . . 5-38
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-28 Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-75
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . 9-19
If the Vehicle is Stuck . . . . . . . . . 9-22
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-6
Vehicle Load Limits . . . . . . . . . . . 9-24
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 1-28
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-34
DVD/CD Player . . . . . . . . . . . . . . . . 7-19
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-70
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-93
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
Overload . . . . . . . . . . . . . . . . . . . 10-40
Engine Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-20
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-19
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Cooling System . . . . . . . . . . . . . 10-18

Black plate (10,1)Chevrolet Avalanche Owner Manual - 2011
i-10 INDEX
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-19
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-19
Reception . . . . . . . . . . . . . . . . . . . . 7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-32 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-56
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-44
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-34
Rear Seat Audio (RSA) . . . . . . . 7-44
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10
Rear Vision Camera (RVC) . . . . 9-62
Rearview Mirrors . . . . . . . . . . . . . . 2-22 Automatic Dimming . . . . . . . . . . . 2-23
Reclining Seatbacks . . . . . . . . . . . . 3-7 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . 11-6
Recommended Fuel . . . . . . . . . . . 9-68
Records Maintenance . . . . . . . . . . . . . . . . . . 11-9
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-35
Replacement Bulbs . . . . . . . . . . . 10-39
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-45
Maintenance . . . . . . . . . . . . . . . . . . 11-8
Replacing Airbag System . . . . . . 3-45
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-61 Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Reporting Safety Defects Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-53
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-34
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-42
Roadside Assistance Program . . . . . . . . . . . . . . . 13-8, 13-10
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-26
Roof Rack System . . . . . . . . . . . . . 4-13
Rotation, Tires . . . . . . . . . . . . . . . . 10-64
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-38