2011 CADILLAC STS mileage

Black plate (23,1)Cadillac STS Owner Manual - 2011
Resetting the Oil Life System
1. Press the up or down arrow to scroll the DIC toshow OIL LIFE.
2. Once the XXX% ENGINE OIL LIFE menu item is highlighted, press and hold the RESET button until
the percentage shows 100%.
If the percentage does not return to 100% or if the
CHANGE ENGINE OIL SOON message comes
back on when the vehicle is started, the engine oil
life system has not reset. Repeat the procedure.
See Engine Oil Life System on page 6‑20.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods of time.
.When road and weather conditions are
appropriate, use cruise control, if equipped.
.Always follow posted speed limits or drive more
slowly when conditions require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same TPC
Spec number molded into the tire's sidewall near
the size.
.Follow recommended scheduled maintenance.
Roadside Service
U.S. or Canada: 1-800-882-1112
TTY Users: 1-888-889-2438
As the owner of a new Cadillac, you are automatically
enrolled in the Roadside Service program which is
available 24 hours a day, 365 days a year to give minor
repair information or make towing arrangements.
For more information see Roadside Service
on
page 1‑23.
Roadside Service and OnStar
If you have a current OnStar subscription, press
the
Qbutton and the current GPS location will be sent
to an OnStar Advisor who will assess your problem,
contact Roadside Service, and relay exact location to
get you the help you need.
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Black plate (53,1)Cadillac STS Owner Manual - 2011
Speedometer and Odometer
The speedometer shows the speed in both kilometers
per hour (km/h) and miles per hour (mph). SeeDIC
Operation and Displays
on page 4‑70for more
information.
The odometer mileage can be checked without the
vehicle running. The vehicle's odometer works together
with the driver information center. The odometer can be
set for a Trip A and a Trip B. See “Trip Information”
under DIC Operation and Displays
on page 4‑70for
more information.
If the vehicle ever needs a new odometer installed, the
new one will be set to the correct mileage total of the
old odometer.
Tachometer
This gauge indicates the engine speed in revolutions
per minute (rpm).
Safety Belt Reminders
Driver Safety Belt Reminder Light
When the engine is started, a chime sounds for several
seconds to remind a driver to fasten the safety belt,
unless the driver safety belt is already buckled.
The safety belt light
comes on and stays on
for several seconds, then
flashes for several more.
This chime and light are repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver
safety belt is already buckled, neither the chime nor the
light comes on.
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Black plate (6,1)Cadillac STS Owner Manual - 2011
This vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 2‑70.
Keep a record with all parts receipts and list the mileage
and the date of any service work performed. See
Maintenance Record on page 7‑13.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect
the airflow around it. This can cause wind noise and
can affect fuel economy and windshield washer
performance. Check with your dealer before adding
equipment to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part
of the proper maintenance of this vehicle. To help
keep the engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline.
Look for the TOP TIER label on the fuel pump to ensure
gasoline meets enhanced detergency standards
developed by auto companies. A list of marketers
providing TOP TIER Detergent Gasoline can be found
at www.toptiergas.com.
Gasoline Octane
Use regular unleaded gasoline with a posted octane
rating of 87 or higher. If the octane rating is less
than 87, an audible knocking noise, commonly referred
to as spark knock, might be heard when driving. If this
occurs, use a gasoline rated at 87 octane or higher as
soon as possible. If heavy knocking is heard when
using gasoline rated at 87 octane or higher, the engine
needs service.
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Black plate (20,1)Cadillac STS Owner Manual - 2011
What to Do with Used Oil
Used engine oil contains certain elements that can be
unhealthy for your skin and could even cause cancer.
Do not let used oil stay on your skin for very long. Clean
your skin and nails with soap and water, or a good hand
cleaner. Wash or properly dispose of clothing or rags
containing used engine oil. See the manufacturer's
warnings about the use and disposal of oil products.
Used oil can be a threat to the environment. If you
change your own oil, be sure to drain all the oil from
the filter before disposal. Never dispose of oil by putting
it in the trash or pouring it on the ground, into sewers,
or into streams or bodies of water. Recycle it by taking it
to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and filter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system must
be reset every time the oil is changed.When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE ENGINE OIL SOON message in the DIC
comes on. See
DIC Warnings and Messages
on
page 4‑76. Change the oil as soon as possible within
the next 600 miles (1 000 km). It is possible that,
if driving under the best conditions, the oil life system
might indicate that an oil change is not necessary for up
to a year. The engine oil and filter must be changed at
least once a year and, at this time, the system must be
reset. Your dealer has trained service people who will
perform this work and reset the system. It is also
important to check the oil regularly over the course of
an oil drain interval and keep it at the proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system
whenever the oil is changed.
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Black plate (2,1)Cadillac STS Owner Manual - 2011
Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager. STEP TWO:
If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Cadillac Customer Assistance Center at
1‐800‐458‐8006. In Canada, call the Canadian Cadillac
Customer Communication Centre at 1-888-446-2000.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer's facility. That is why
we suggest following Step One first.
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Black plate (3,1)Cadillac STS Owner Manual - 2011
STEP THREE—U.S. Owners: Both General Motors
and your dealer are committed to making sure you are
completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you can file
with the Better Business Bureau (BBB) Auto Line
®
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs
or the interpretation of the New Vehicle Limited
Warranty. Although you may be required to resort to this
informal dispute resolution program prior to filing a court
action, use of the program is free of charge and your
case will generally be heard within 40 days. If you do
not agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you. You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.
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Black plate (13,1)Cadillac STS Owner Manual - 2011
In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may be
available. Claim amounts should reflect actual costs
and be supported by original receipts. See your dealer
for information regarding the allowance amounts for
reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not
be available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle's resale value, and safety
performance can be compromised in subsequent
collisions.
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