Black plate (27,1)Cadillac SRX Owner Manual - 2011
In Brief 1-27
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles.
Not all OnStar services are
available on all vehicles. For more
information, see the OnStar Owner's
Guide; visit www.onstar.com (U.S.)
or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Q
button to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about your vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modify
any equipment or software in your
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of your vehicle,
damage to important parts of your
vehicle in a crash, or wireless phone
network congestion or jamming.
Black plate (3,1)Cadillac SRX Owner Manual - 2011
Keys, Doors and Windows 2-3
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
See your dealer if a new key is
needed.Notice:
If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key.
Contact Roadside Service if
you are locked out of the vehicle.
See Roadside Service (U.S. and
Canada) on page 13‑8 orRoadside
Service (Mexico) on page 13‑10.
Remote Keyless
Entry (RKE) System
See Radio Frequency
Statement on page 13‑20 for
information regarding Part 15
of the Federal Communications
Commission (FCC) rules and
Industry Canada Standards
RSS-210/220/310. If there is a decrease in the RKE
operating range:
.Check the distance.
The transmitter may be
too far from the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See
“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Black plate (19,1)Cadillac SRX Owner Manual - 2011
Driving and Operating 9-19
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to OFF. On vehicles with an
automatic transmission, the shift
lever must be in P (Park) to turn
the ignition switch to the OFF
position.
4. Set the parking brake. See Parking Brake on page 9‑31.
ACC/ACCESSORY (Amber LED
Light): This mode allows you to
use some electrical accessories
when the engine is off. With the ignition off, pressing the
button one time without the brake
pedal applied, will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from
ACC/ACCESSORY to OFF after
five minutes to prevent battery
run down.
ON/RUN/START (Green LED
Light):
This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
the button once will place the
ignition system in ON/RUN/START.
Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.
See Starting the Gasoline Engine
on page 9‑19 for more information.
The ignition will then remain in
ON/RUN.Starting the Gasoline
Engine
Place the transmission in the proper
gear by moving the shift lever to
P (Park) or N (Neutral). To restart
the engine when the vehicle is
already moving, use N (Neutral).
Notice: Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
The keyless access transmitter must
be inside the vehicle for the ignition
to work.
Cell phone chargers can interfere
with the operation of the Keyless
Access System. Battery chargers
should not be plugged in when
starting or turning off the engine.
Black plate (28,1)Cadillac SRX Owner Manual - 2011
10-28 Vehicle Care
Battery
Refer to the replacement number
shown on the original battery label
when a new battery is needed.
SeeEngine Compartment Overview
on page 10‑6 for battery location.
{DANGER
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California
to cause cancer and reproductive
harm. Wash hands after handling.
Vehicle Storage
{WARNING
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting on
page 10‑94 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
All-Wheel Drive
Transfer Case
When to Check and Change
Lubricant
The transfer case is filled with oil
during manufacture, which then
does not require changing. It is not
necessary to regularly check the
transfer case fluid unless there is a
leak suspected or an unusual noise
is heard. A fluid loss could indicate
a problem. It is recommended to
have the transfer case serviced
at your dealer by trained service
technicians.
Black plate (95,1)Cadillac SRX Owner Manual - 2011
Vehicle Care 10-95
4. Open the hood on theother vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Open the hood on your vehicle
and find the remote positive (+)
and remote negative (−) jump
starting terminals.
Your vehicle is equipped with a
remote positive (+) terminal (A)
and a remote negative (−)
terminal (B). The remote positive (+) terminal is located
in the engine compartment on
the driver side of the vehicle,
above the rear of the battery.
The remote negative (−) terminal
is a stud located in the engine
compartment on the driver side
of the vehicle, on the front tie
bar. See
Engine Compartment
Overview on page 10‑6 for more
information on location.
To uncover the remote
positive (+) terminal, lift open
the access panel on the battery
cover indicated by the (+) sign.
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{WARNING
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
Black plate (9,1)Cadillac SRX Owner Manual - 2011
Customer Information 13-9
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to
the nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with spare tire.
The spare tire, if equipped,
must be in good condition and properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested
either with the most direct
route or the most scenic route.
Additional travel information
is also available. Allow three
weeks for delivery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 years/160 000 km
(100,000 miles) Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required
to handle most roadside repairs.