Black plate (27,1)Cadillac SRX Owner Manual - 2011
In Brief 1-27
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles.
Not all OnStar services are
available on all vehicles. For more
information, see the OnStar Owner's
Guide; visit www.onstar.com (U.S.)
or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Q
button to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about your vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modify
any equipment or software in your
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of your vehicle,
damage to important parts of your
vehicle in a crash, or wireless phone
network congestion or jamming.
Black plate (3,1)Cadillac SRX Owner Manual - 2011
Keys, Doors and Windows 2-3
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
See your dealer if a new key is
needed.Notice:
If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key.
Contact Roadside Service if
you are locked out of the vehicle.
See Roadside Service (U.S. and
Canada) on page 13‑8 orRoadside
Service (Mexico) on page 13‑10.
Remote Keyless
Entry (RKE) System
See Radio Frequency
Statement on page 13‑20 for
information regarding Part 15
of the Federal Communications
Commission (FCC) rules and
Industry Canada Standards
RSS-210/220/310. If there is a decrease in the RKE
operating range:
.Check the distance.
The transmitter may be
too far from the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See
“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Black plate (9,1)Cadillac SRX Owner Manual - 2011
Keys, Doors and Windows 2-9
5. Press the ignition. When thetransmitter is learned the DIC
display will show that it is ready
to program the next transmitter.
6. Remove the transmitter from the transmitter pocket and
press
Kon the transmitter.
To program additional
transmitters, repeat Steps 4
through 6.
When all additional transmitters
are programmed, press and hold
the ignition for 10 seconds to
exit programming mode.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak,
the DIC may display NO REMOTE
DETECTED when you try to
start the vehicle. The REPLACE
BATTERY IN REMOTE KEY
message may also be displayed
at this time. To start the vehicle:
1. Open the center console storage
area and the storage tray.
2. Place the transmitter in thetransmitter pocket.
3. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and the START button.
Replace the transmitter battery
as soon as possible.
Battery Replacement
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter. Static
from your body could damage the
transmitter.
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
1. Press the button near the bottom of the transmitter and pull the
key out.
2. Use the key blade to separatethe two halves of the transmitter.
Black plate (10,1)Cadillac SRX Owner Manual - 2011
2-10 Keys, Doors and Windows
3. Remove the old battery. Do notuse a metal object.
4. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
5. Snap the transmitter back together.
Remote Vehicle Start
If available, this feature allows you
to start the engine from outside the
vehicle.
/(Remote Vehicle Start):
This button will be on the RKE
transmitter if the vehicle has
remote start.
Vehicles with an automatic climate
control system will automatically
change to a heating or cooling mode depending on the outside
temperature during a remote start.
When the ON/RUN/START ignition
mode is selected , the climate
control system will return to its
setting from when the vehicle
was last turned off.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view.
Check local regulations for any
requirements.
There are other conditions which
can affect the performance of the
transmitter, see
Remote Keyless
Entry (RKE) System on page 2‑3
for additional information. Starting the Engine Using Remote
Start
To start the engine using the remote
start feature:
1. Press
Qon the RKE transmitter.
2. Within two seconds, press and hold
/until the turn signal
lamps flash. This confirms
the request to remote start the
vehicle has been received. If the
vehicle' s lamps are not visible,
press and hold
/for at least
two seconds.
During the remote start the
vehicle's doors will be locked
and the parking lamps will
remain on as long as the engine
is running.
3. Press the brake pedal and select the ON/RUN/START ignition
mode to drive the vehicle.
The engine will shut off after
10 minutes unless a time
extension is done or the ignition
is put in ON/RUN/START.
Black plate (17,1)Cadillac SRX Owner Manual - 2011
Keys, Doors and Windows 2-17
Press and release&on the
liftgate adjacent to the latch to
close the liftgate.
Pressing any liftgate button, or the
touchpad switch while the liftgate
is moving, stops it. Pressing the
button or RKE switch again
reverses the direction. There is a
minimum distance that the power
liftgate must already be open for the
system to hold it open. If movement
is stopped below that minimum, the
liftgate closes. Do not force the liftgate open or
closed during a power cycle.
The power liftgate may be
temporarily disabled under
extreme temperatures or low
battery conditions. If this occurs,
the liftgate can still be operated
manually.
If you shift the transmission out of
P (Park) while the power function
is in progress, the liftgate power
function will continue to completion.
If you shift the transmission out of
P (Park) and accelerate before the
power liftgate latch is closed, the
liftgate may reverse to the open
position. Cargo could fall out of
the vehicle. Always make sure the
power liftgate is closed and latched
before you drive away.
If you power open the liftgate and
the liftgate support struts have lost
pressure, the turn signals flash
and a chime sounds. The liftgate
stays open temporarily, then slowly
closes. See your dealer for service
before using the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close
cycle, a warning chime will sound
and the liftgate will automatically
reverse direction to the full closed
or open position. After removing
the obstruction, the power liftgate
operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
The Power Liftgate Unavailable
warning message in the Driver
Information Center (DIC) will
display. After removing the
obstructions, the liftgate will
resume normal power operation.
The vehicle has pinch sensors
located on the side edges of the
liftgate. If an object is caught
between the liftgate and the body
and presses against this sensor,
the liftgate will reverse direction and
open fully. The liftgate will remain
open until it is activated again or
closed manually.
Black plate (18,1)Cadillac SRX Owner Manual - 2011
2-18 Keys, Doors and Windows
Setting the Power Liftgate
3/4 Mode
To change the liftgate stop position:
1. Turn the liftgate switch to eitherthe MAX, or the 3/4 mode
position and power open the
liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate switch. Manually
adjust the liftgate position if
required.
3. Press and hold the button on the liftgate adjacent to the latch until
the turn signals flash and a beep
sounds to indicate that the new
setting is recorded.
When power opened with the
3/4 mode selected, the liftgate
stops at the new set position. If you do not hear the audible and
visual feedback when setting the
intermediate stop position, you are
attempting to set the height below
the 3/4 open height minimum
(approximately 5 feet). The liftgate
cannot be set below that minimum
and the new setting will not be
recorded.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, turn the mode switch to
the OFF position.
With the power liftgate disabled
and all of the doors unlocked, the
liftgate can be manually opened
and closed. Manual efforts of a
vehicle equipped with a power
liftgate will be higher than a
standard non-power liftgate.To open the liftgate, press the
touchpad on the handle on the
outside of the liftgate, and lift the
gate open. To close the liftgate,
use the pull cup to lower the liftgate
and close. With the power liftgate
disabled, the liftgate electric latch
will still power latch once contact is
made with the striker. Always close
the liftgate before driving.
If the RKE button is pressed while
power operation is disabled, the turn
signals flash and the liftgate will
not move.
The liftgate has an electric latch.
If the battery is disconnected or
has low voltage, the liftgate will
not open. The liftgate will resume
operation when the battery is
reconnected and charged.
Black plate (26,1)Cadillac SRX Owner Manual - 2011
2-26 Keys, Doors and Windows
Express‐Down/Up Windows
Windows that have the
express‐down/up feature
allow the windows to be lowered
and raised fully without holding
the window switch. Press the
window switch fully and release it to
activate the express‐down feature.
Pull the window switch fully up and
release it to activate the express‐up
feature. The express mode can be
canceled at any time by briefly
pressing, or pulling the switch.
Programming the Power
Windows
Programming the power windows
may be necessary if the vehicle's
battery has been disconnected or
discharged.
If the window will not express up
after power has been restored and
a message is displayed in the Driver
Information Center:
1. Close all doors
2. Place the ignition inACC/ACCESSORY or
ON/RUN/START.
3. From any partial open position, close the window and continue
to pull the switch briefly after the
window has fully closed.
Obstacle Detection Feature
The Obstacle Detection Feature is
part of the express-up feature and is
active:
1. In the middle and upper portionsof the window opening.
2. During window up movements.
3. In ignition OFF during all window up movements and during
express-up window movements
in ignition ON/RUN/START.
If there is something blocking the
window during automatic closing,
the window will reverse direction
for a short distance. Weather
conditions such as extreme cold
and/or ice may cause the window to
auto-reverse. The window will return
to normal operation once the object
or condition is removed.
Black plate (44,1)Cadillac SRX Owner Manual - 2011
3-44 Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are
parts of the airbag system in
several places around the vehicle.
Your dealer and the service manual
have information about servicing
the vehicle and the airbag system.
To purchase a service manual, see
Service Publications Ordering
Information on page 13‑15.
{WARNING
For up to 10 seconds after the
ignition is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
rollover sensor module, airbag
wiring, or cargo restraint system
and convenience net can affect
the operation of the airbag
system.