2011 CADILLAC ESCALADE radio

Black plate (55,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Driving and Operating 9-55
The system can be disabled by
pressing the rear park aid disable
button located next to the radio.
The indicator light will come on and
PARK ASSIST OFF displays on the
Driver Information Center (DIC) to
indicate that URPA is off, seeObject
Detection System Messages on
page 5‑36.
When the System Does Not
Seem to Work Properly
If the URPA system will not activate
due to a temporary condition, the
messages PARK ASSIST OFF
or PARK ASST BLOCKED SEE
OWNERS MANUAL will be
displayed on the DIC. SERVICE PARK ASSIST:
If this
message occurs, take the vehicle
to your dealer to repair the system.
PARK ASSIST OFF: This message
occurs if the driver disables the
system.
PARK ASST BLOCKED SEE
OWNERS MANUAL: This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the vehicle's rear
bumper free of mud, dirt, snow,
ice and slush. For cleaning
instructions, see “Washing the
Vehicle” underExterior Care on
page 10‑97.
.The park assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after
washing the vehicle in cold
weather. The message may
not clear until the frost or ice
has melted.
.A trailer was attached to the
vehicle, or a bicycle or an object
was hanging out of the liftgate
during the last drive cycle. Once
the attached object is removed,
URPA will return to normal
operation.
.A tow bar is attached to the
vehicle.
.The vehicle's bumper is
damaged. Take the vehicle to
your dealer to repair the system.
.Other conditions may affect
system performance, such as
vibrations from a jackhammer or
the compression of air brakes on
a very large truck.
If the system is still disabled, after
driving forward at least 40 km/h
(25 mph), take the vehicle to your
dealer.

Black plate (58,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
9-58 Driving and Operating
The SBZA displays may remain on
if a trailer is attached to the vehicle,
or a bicycle or object is extending
out to either side of the vehicle.
When SBZA is disabled for any
reason other than the driver turning
it off, the driver will not be able to
turn SBZA back on using the DIC.
The SIDE BLIND ZONE ALERT ON
option will not be selectable if the
conditions for normal system
operation are not met. Until normal
operating conditions for SBZA are
met, you should not rely upon SBZA
while driving.
SBZA Error Messages
The following messages may
appear in the DIC:
SIDE BLIND ZONE ALERT
SYSTEM OFF:This message
indicates that the driver has turned
the system off. SIDE BLIND ZONE SYS.
UNAVAILABLE:
This message
indicates that the SBZA system is
disabled either because the sensor
is blocked and cannot detect
vehicles in your blind zone, or the
vehicle is passing through an open
field of view area, such as the
desert, where there is insufficient
data for operation. The sensor may
be blocked by mud, dirt, snow, ice,
slush, or even heavy rainstorms.
This message may also activate
during heavy rain or due to road
spray. The vehicle does not need
service. For cleaning, see “Washing
the Vehicle” underExterior Care on
page 10‑97.
SERVICE SIDE BLIND ZONE
ALERT SYSTEM: If this message
appears, both SBZA displays will
remain on indicating there is a
problem with the SBZA system.
If these displays remain on after
continued driving, the system needs
service. Take the vehicle to your
dealer.FCC Information
See Radio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-210/220/310.
Frequency of operation:
24.05GHz –24.25GHz
Field Strength: Not greater than
2.5V/m peak (0.25V/m average)
at a distance of 3m
The manufacturer is not
responsible for any radio or
TV interference caused by
unauthorized modifications to this
equipment. Such modifications
could void the user's authority
to operate the equipment.

Black plate (43,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-43
Look at the silver-colored band
inside the fuse. If the band is broken
or melted, replace the fuse. Be sure
you replace a bad fuse with a new
one of the identical size and rating.
If you ever have a problem on the
road and don't have a spare fuse,
you can borrow one that has the
same amperage. Just pick some
feature of your vehicle that you can
get along without–like the radio
or cigarette lighter –and use its
fuse, if it is the correct amperage.
Replace it as soon as you can.Engine Compartment
Fuse Block
The Engine Compartment Fuse
Block is located in the engine
compartment, on the driver side
of the vehicle. Lift the cover for
access to the fuse/relay block. If the vehicle is a hybrid, see
the hybrid supplement for more
information.
Notice:
Spilling liquid on any
electrical component on the
vehicle may damage it. Always
keep the covers on any electrical
component.
To remove fuses, hold the end of
the fuse between your thumb and
index finger and pull straight out.

Black plate (59,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-59
If your vehicle has P265/65R18 or
P285/45R22 size tires and you will
be driving at high speeds, speeds of
100 mph (160 km/h) or higher, set
the cold inflation pressure to 3 psi
(20 kPa) above the recommended
tire pressure shown on the Tire and
Loading Information Label. When
you end this high‐speed driving,
return the tires to the cold inflation
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9‑24
andTire Pressure on page 10‑57.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to
a receiver located in the vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low
tire pressure telltale when one or
more of your tires is significantly
under‐inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on
a significantly under‐inflated tire
causes the tire to overheat and can
lead to tire failure. Under‐inflation
also reduces fuel efficiency and
tire tread life, and may affect the
vehicle's handling and stopping
ability.Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct
tire pressure, even if under‐inflation
has not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start‐ups as
long as the malfunction exists.
When the malfunction indicator
is illuminated, the system may
not be able to detect or signal low
tire pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or

Black plate (60,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-60 Vehicle Care
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow
the TPMS to continue to function
properly.
SeeTire Pressure Monitor
Operation on page 10‑60 for
additional information.
Federal Communications
Commission (FCC) and
Industry Canada
See Radio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-210/220/310.
Tire Pressure Monitor
Operation
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
sensors monitor the air pressure in
the vehicle's tires and transmit the
tire pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
located on the instrument panel
cluster. If the warning light comes
on, stop as soon as possible and
inflate the tires to the recommended
pressure shown on the tire loading
information label. See Vehicle Load
Limits on page 9‑24.

Black plate (62,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-62 Vehicle Care
.The TPMS sensor matching
process was started but not
completed or not completed
successfully after rotating the
vehicle's tires. The DIC message
and TPMS malfunction light
should go off once the TPMS
sensor matching process is
performed successfully.
See“TPMS Sensor Matching
Process” later in this section.
.One or more TPMS sensors
are missing or damaged.
The DIC message and the
TPMS malfunction light should
go off when the TPMS sensors
are installed and the sensor
matching process is performed
successfully. See your dealer
for service.
.Replacement tires or wheels do
not match your vehicle's original
equipment tires or wheels. Tires
and wheels other than those
recommended for your vehicle
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10‑66.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer for
service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. Any time you
rotate your vehicle's tires or replace
one or more of the TPMS sensors,
the identification codes will need to
be matched to the new tire/wheel
position. The sensors are matched
to the tire/wheel positions in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire using a TPMS diagnostic tool.
See your dealer for service.
The TPMS sensors can also be
matched to each tire/wheel position
by increasing or decreasing the
tire's air pressure. If increasing the
tire's air pressure, do not exceed
the maximum inflation pressure
indicated on the tire's sidewall.

Black plate (90,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-90 Vehicle Care
Notice:Only use vehicles with
12-volt systems with negative
grounds to jump start your
vehicle. If the other vehicle's
system is not a 12-volt system
with a negative ground, both
vehicles can be damaged.
2. Get the vehicles close enough so the jumper cables can reach,
but be sure the vehicles are
not touching each other. If they
are, it could cause a ground
connection you do not want.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or
a manual transmission in N (Neutral) before setting the
parking brake. If you have a
four-wheel-drive vehicle, be sure
that the transfer case is in a
drive gear, not in N (Neutral).
Notice: If you leave the radio or
other accessories on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories
when jump starting the vehicle.
3. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all the lamps that are not
needed. This avoids sparks and
helps save both batteries. And it
could save the radio! 4. Open the hood on the other
vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative (−) jump starting
terminal. You should always use
these remote terminals instead
of the terminals on the battery.
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved
at that level. If the matter has
already been reviewed with the
sales, service or parts manager,
contact the owner of the dealership
or the general manager.