Black plate (80,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
9-80 Driving and Operating
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road
if it becomes separated from the
hitch. Instructions about safety
chains may be provided by the
hitch manufacturer or by the trailer
manufacturer. Safety chains should
be attached to holes on the trailer
hitch platform. Always leave just
enough slack so the combination
can turn. Never allow safety chains
to drag on the ground.
Trailer Brakes
A loaded trailer that weighs more
than 900 kg (2,000 lbs) needs to
have its own brake system that
is adequate for the weight of the
trailer. Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted and
maintained properly.Since the vehicle is equipped with
StabiliTrak, the trailer brakes cannot
tap into the vehicle's hydraulic
system.
Trailer Wiring Harness
Heavy-Duty Trailer Wiring Harness
Package
The vehicle has a seven-pin
universal heavy-duty trailer
connector attached to the
rear bumper beam next to
the integrated trailer hitch.
The seven-wire harness contains
the following trailer circuits:
.Yellow: Left Stop/Turn Signal
.Dark Green: Right Stop/Turn
Signal
.Brown: Taillamps
.White: Ground
.Light Green: Back-up Lamps
.Red: Battery Feed*
.Dark Blue: Trailer Brake*
*The fuses for these two circuits
are installed in the underhood
electrical center, but the wires are
not connected. They should be
connected by your dealer or a
qualified service center.
If charging a remote (non-vehicle)
battery, press the tow/haul mode
button located at the end of the
shift lever. This will boost the
vehicle system voltage and
properly charge the battery.
Black plate (81,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Driving and Operating 9-81
If the trailer is too light for tow/haul
mode, turn on the headlamps as a
second way to boost the vehicle
system and charge the battery.
Electric Brake Control Wiring
Provisions
These wiring provisions are
included with the vehicle as part of
the trailer wiring package. These
provisions are for an electric brake
controller. The instrument panel
contains blunt cut wires near the
data link connector for the trailer
brake controller. The harness
contains the following wires:
.Dark Blue: Brake Signal to
Trailer Connector
.Red/Black: Battery
.Light Blue/White: Brake Switch
.White: Ground
It should be installed by your dealer
or a qualified service center.
Tow/Haul Mode
Pressing this button at the end of
the shift lever turns on and off the
tow/haul mode.
This indicator light on the instrument
panel cluster comes on when the
tow/haul mode is on.
Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. See Tow/Haul
Mode on page 9‑43 for more
information. Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle's Gross
Combined Weight Rating (GCWR).
See
“Weight of the Trailer” inTrailer
Towing on page 9‑74. Tow/Haul is
most useful under the following
driving conditions:
.When pulling a heavy trailer or
a large or heavy load through
rolling terrain.
.When pulling a heavy trailer or a
large or heavy load in stop and
go traffic.
.When pulling a heavy trailer or
a large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired.
Black plate (63,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-63
To decrease air-pressure out of a
tire you can use the pointed end of
the valve cap, a pencil-style air
pressure gauge, or a key.
You have two minutes to match
the first tire/wheel position, and
five minutes overall to match all
four tire/wheel positions. If it takes
longer than two minutes, to match
the first tire and wheel, or more than
five minutes to match all four tire
and wheel positions the matching
process stops and you need to
start over.
The TPMS sensor matching process
is outlined below:
1. Set the parking brake.
2. Turn the ignition switch toON/RUN with the engine off. 3. PressQandKon the
Remote Keyless Entry (RKE)
transmitter at the same time
for approximately five seconds.
The horn sounds twice to signal
the receiver is in relearn mode
and TIRE LEARNING ACTIVE
message displays on the DIC
screen.
4. Start with the driver side front tire.
5. Remove the valve cap from the valve cap stem. Activate the
TPMS sensor by increasing
or decreasing the tire's air
pressure for five seconds,
or until a horn chirp sounds.
The horn chirp, which may
take up to 30 seconds to
sound, confirms that the sensor
identification code has been
matched to this tire and wheel
position.
6. Proceed to the passenger side front tire, and repeat the
procedure in Step 5. 7. Proceed to the passenger
side rear tire, and repeat the
procedure in Step 5.
8. Proceed to the driver side rear tire, and repeat the procedure in
Step 5. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
9. Turn the ignition switch to LOCK/OFF.
10. Set all four tires to the recommended air pressure
level as indicated on the Tire
and Loading Information label.
11. Put the valve caps back on the valve stems.
Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of your
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They
are interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
Black plate (14,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-14 Customer Information
If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (U.S. and
Canada) on page 13‑7orRoadside
Service (Mexico) on page 13‑10. Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑46.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an
active role in its repair. If you have
a pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify
to the facility that any required
replacement collision parts be
original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by your GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this
with your repair professional,
and insist on Genuine GM parts.
Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-16 Customer Information
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a groupof vehicles, it may order a
recall and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-4 INDEX
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . . 1-23
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-1
DVD Rear SeatEntertainment
System . . . . . . . . . . . . . . . . 7-33, 7-43
DVD/CD Player . . . . . . . . . . . . . . . . 7-19
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-66
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-82
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-43
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-42
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-47
Overload . . . . . . . . . . . . . . . . . . . 10-41 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-33
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-38
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Overheated Protection Operating Mode . . . . . . . . . . . 10-25
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-39
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-33
Engine Oil
Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-34 Entry Lighting . . . . . . . . . . . . . . . . . . 6-11
Equipment, Towing . . . . . . . . . . . . 9-78
Event Data Recorders . . . . . . . . 13-18
Exit Lighting . . . . . . . . . . . . . . . . . . . 6-11
Extender, Safety Belt . . . . . . . . . . 3-38
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-5
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-25
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-6
Flashers, Hazard Warning . . . . . . 6-8
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-73
Flat Tire, Changing . . . . . . . . . . . 10-75
Floor Mats . . . . . . . . . . . . . . . . . . .10-105
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Power Steering . . . . . . . . . . . . . 10-25
Washer . . . . . . . . . . . . . . . . . . . . . 10-26
Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-7
Lights (cont.)Engine Oil Pressure . . . . . . . . . . 5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-6
Front Fog Lamps . . . . . . . . . . . . . 5-25
High-Beam On . . . . . . . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-6
Safety Belt Reminders . . . . . . . . 5-15
Security . . . . . . . . . . . . . . . . . . . . . . 5-25
StabiliTrak
®Indicator . . . . . . . . . 5-23
Tire Pressure . . . . . . . . . . . . . . . . . 5-23
Tow/Haul Mode . . . . . . . . . . . . . . . 5-23
Locking Rear Axle . . . . . . . . . . . . . 9-49
Locks Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Lower Anchors and Tethers for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-63
Lumbar Adjustment . . . . . . . . . . . . . 3-6 Front Seats . . . . . . . . . . . . . . . . . . . . 3-6
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-10
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-43
Map Data Updates . . . . . . . . . . . . . 7-98
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 7-62
Memory Features . . . . . . . . . . . . . . . 1-8
Menu Configure . . . . . . . . . . . . . . . . . . . . . 7-83
Messages Airbag System . . . . . . . . . . . . . . . . 5-38
Anti-Theft Alarm System . . . . . . 5-38
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-31
Brake System . . . . . . . . . . . . . . . . 5-31
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-32
Engine Cooling System . . . . . . . 5-33
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-34 Messages (cont.)
Engine Power . . . . . . . . . . . . . . . . 5-34
Fuel System . . . . . . . . . . . . . . . . . . 5-35
Key and Lock . . . . . . . . . . . . . . . . . 5-35
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Object Detection System . . . . . 5-36
Ride Control System . . . . . . . . . . 5-37
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Transmission . . . . . . . . . . . . . . . . . 5-40
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Vehicle Reminder . . . . . . . . . . . . . 5-40
Washer Fluid . . . . . . . . . . . . . . . . . 5-40
Mirrors Automatic Dimming . . . . . . . . . . . 2-18
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-18
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-59
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28